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Hello,I have set up integration with Jira and all works fine except one issue. Jira instance has requirement for Tempo Account fiels - it is required. During create Jira issue from Miro I got an info: “Can’t create Jira issue. Required field (Account) is not supported”. Also I cannot select this field during “configure card fields”, field there is no “Account” position on field (and custom field) list.Why is Account unsupported and how can I find a workaround for this issue?

Hi, I have just opened my board. All my frames were deleted from the board. Does anyone else has similar issue? how do I restore them?

I have noticed that lately the drawing pen has not been working consistently. I am continuously having to refresh the site for it to work.

Hello Communitythis is my first post as an excited user of Miro and extreme novice. A feature that Im curious to ask if it exists is where I might set up a replication function when typing in some text in one part of the board and it appearing on another part of the board  - I understand I can copy and past however I’m trying to avoid the movement between the two places on the board as the first piece of text is being typed. The picture I have in my mind is that after I’ve typed or a collaborator has typed the text - when we arrive at the destination later in the process we will find a copy of what was written in an earlier text box or sticky note.Thanks in advance if you have the time to help on thisCheersMartino

Is is possible currently to assign a single card to multiple boards? For my context I have a Story Mapping board with all the project cards. To track a cards progress I would like to also associate it to a Kanban board, is this possible without duplicating the card? 

I have a Miro account linked to my personal Gmail account which is on the free plan. My work place has recently signed up to a Team plan and I would like to be able to move the “work” boards I have created in my personal Miro account to my Work Miro account (I have different log ins for my personal and work Miro accounts) so that I can invite and share these with my work colleagues outside of my personal Miro account.I am the owner of the boards I want to move in my personal Miro account but do not have the “move to account” option presented when I click the 3 ellipse dots.Is there any way to enable me to move the boards in my person account to my work account? I’ve tried copying and pasting the content but this doesn’t work either as they need to be in the same browser and you cannot be logged into two different miro accounts in the same browser. 

I’ve installed and reinstalled the chat, but I can’t figure out how to use it. There’s no chat button anywhere! Can someone pls help?

When I upload a PDF document to Miro, I noticed that the fonts are different in Miro than in the original document and that formatting is off (e.g. some text that’s on page 1 of the original PDF is showing up on page 2 of the PDF in the Miro board) Thank you! Correction: I just realized the file I uploaded was a .docx file. But I’ll still ask this question about retaining fonts and format for the .docx file type :)

I have a number of boards in my all boards list which come from a group I visited. The boards have been deleted from that group but I still have them in my “All Boards” page and cant remove them.What do I need to do to delete them?  This shows there is no “remove board” in this menu. 

Hi - has anyone come across this problem? I use Miro under two accounts. One is a client’s account. The other is my own account. When I’m logged into my own account and try to upgrade accounts, it seems to think I’m logged in under the client’s account. My client has over 50 users and I have 3 users, but want to upgrade to 15 users. So when I try to upgrade to 15 users, it tells me I need to remove 35 users. I assume it thinks I’m in my client’s account. If anyone has had this experience and knows how to fix it, advice would be greatly appreciated. 

I am inquiring on how to delete contents from a current board.  I usually use my board to collaborate with students and don’t want to “create a new board” every time I want to use a clean slate.  I cannot find any feature that would allow a simple “wipe the slide clean” option.

I have a class of 12 year olds, who have tried to follow the link I sent them to join my board.  Unfortunately, they have got confused and have forgotten their passwords, and we can not get them back in as it says that their emails are already in use….How can I get them back?!Many thanks

Hi,when I upload a powerpoint (O365) deck to Miro, the layout in presentation mode gets messed up (fonts and shapes). Do you have any idea? ThanksPeter 

We’re looking to use a large number of boards across different meetings we’re running - is it possible to generate blank boards in a bulk process, and have access to an exportable list of links to those boards?

Hello. My company has recently started using the Jira integration, and it works well in general. However, there are issues with the query in Miro for some users - it returns a different set of results than when run in Jira. I am a company admin and tried running the query - Miro returned all expected results, but for another user, it missed some of the Jira tickets.Are there any obvious reasons for this that I am missing? I assume Jira and Miro permissions shouldn’t affect this? The user with the problem has access to all tickets in Jira.Many thanks.

It’s possible that I’m going mad but I’m sure that when I was on my colleague’s board (as a guest editor, he has the Consultant Plan) that I could use both the bring to me and the Bring everyone to me functionality when in a workshop (we co-deliver together). Has the functionality changed?  It doesn’t work today and I’m sure I used it with another group yesterday.

Hi I am trying to copy and paste some of the material from one board on my work Miro account to my personal Miro account and the material will show up for 1 second and then just disappear. Has this happened to other people and what can I do ?

Hi guys! I built a multi-sheet, interactive Miro board presentation, also including embedded Google Slides Presentations. However if I share my screen with other users and click through the embedded Google Slides, the others only see the title page of the presentation. Am I missing something? Is it possible that viewers can directly follow my Google Slides presentation in Miro? Thank you for the help in advance Best Raphael 

Hi everyone, I have a lot of sticky notes of different sizes and was wondering if its possible to change them all to a “same size”. Would love to avoid doing one by one ;-) 

How do I place an icon/picture in a name of a frame?I see that it is possible, just can't find out how.Thanks in advance.

I want to lock the process map inside a frame and send it out for comments only.  I don’t want the collaborators to be able to mess with the process flow diagram just comment.  

I’ve been using Miro for a few months, and somehow the Windows App UI has gotten WAY smaller to the point it is barely workable. See attached image, that is a 20mm cube for reference.Any idea what the issue could be? I am working on a Windows Surface Pro 2017 with an external monitor.  

Hi! Whenever someone new requests access to one of our boards, it sends an access request email to every single member in our team. Is there a way to keep these requests to be sent to team admins or board owners only?We have a lot of editors in the team and not everyone will know who can share what and it creates noise.Hoping someone can advise. Thanks! 

Hi there. Im wondering if there is anyway to print out comments mad on boards?

We use other tools here and do not want to use 3rd party tools from other vendors where we have not signed a privacy agreement.I think since Covid-19 every company has Zoom / Teams / Webex or other for such purposes. If someone needs this can you enable / disable it in admin settings then?