Answered

Scale

  • 27 April 2021
  • 5 replies
  • 451 views
S

Something has changed in the settings, and now the step with which the scale of my board changes is just huge. What is interfering with the work

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Best answer by Robert Johnson 1 May 2021, 20:40

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Robert Johnson
Userlevel 7
Badge +12

@Sasha55678568 - I assume you are referring to the steps in which the Miro board zooms. However, how are you doing this? Wheel on a mouse, laptop trackpad, Ctrl/Cmd +/- shortcuts? The Miro board’s +/- zoom buttons in the bottom-right corner?

Also,

  • Are you Windows or macOS?
    • Have you tried adjust any mouse wheel/scroll settings in your OS?
  • Are you using Miro in a browser or a desktop app?
  • If a browser,
    • which one?
    • have you tried disabling all browser extensions?
  • Have you recently installed/had update mouse software updated, e.g., Logitech?

I am using Windows 10 64-bit (Home at home and Pro at work) and have not noticed any change in zoom steps/scale of my zooming in Chrome, Edge, or Firefox, or in the Miro Desktop app.

Visual Thinker | Volunteer Community Moderator
S

@Robert Johnson I have Windows. I did not change anything in the settings and the mouse is the same. Before that, I really put the mouse from Windows, but now I work the same as always. When I change the scale using + and - the scale changes as before, smoothly.

S

@Robert Johnson  but still it doesn’t work correctly because I can’t use my mouse for scailing

Robert Johnson
Userlevel 7
Badge +12

@Sasha55678568 - You never responded to my question of “which browser” you are using. If you are using Firefox, there is currently a known issue with zoom/scaling in Firefox:

https://community.miro.com/ask-the-community-45/known-bug-zoom-on-firefox-v88-doubles-every-time-you-zoom-in-out-4631

Visual Thinker | Volunteer Community Moderator
S

@ sorry for that. I use Firefox brauser

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