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Hi,As a company admin I have created multiple custom company templates. But it seems that I am not able to edit these templates. Does anyone know if there is a specific setting to enable editing custom company templates?  Thanks in advance.KrErwin

Hello,  I am new to Miro.  This week I am teaching a Zoom class and would like to be able to invite the student to each creates three post-its on their own screen and then share all of the post-its as a group and refine and share all students post-its.  Is that possible with Miro ?Thank you,- Mark

I am a tutor.  I have 16 students. I meet with them one at a time. I need more than the 3 free Boards.  Does that mean I need to get the Business Account?  That would be a big bummer, since it would not be cost effective.  I will never be meeting with more than one other “collaborator” at a time.  Can I do this with the Team Account?   Thanks, CWFR

I ran a workshop today in Miro, and even though I locked everything on the board, guest editors could still come in and move and copy things.   It got to such a point where I was selecting individual parts of canvasses and locking things - and they could still be moved and copied. Entire frames I had locked had their backgrounds moved.   Does anyone else have this problem and how did you fix it?

Hi I was invited to comment on a board via email. I clicked on link and registered. How do I find the board, to view and comment?Thanks

Hello, I noticed that not all templates I had in the Free plan are now available for me on the Consultant Plan (example is OKR). Is that by design or I am missing osmething? Kiril

Hi,I have made a mindmap adding several comments in the various nodes to provide relevant context. Initially the comments where visible on the board and suddenly not anymore. Not sure what I did to make them go away. They are still present on the board, because when I click on a node, the comment appears and I . So, it must be related to how to toggle on/off the comments. Can somebody help me out here?Thanks,Jakob  

Hi, I am an Administration-Employee and want to set up a Team plan for our Marketing-Team. Can I set up the plan by using a general email like colab-software@companyname.de without that email-address becoming a member of the Team itself?

Hello !In our invoice we find wrong information, we have make the changes in biling settings and we need the new invoice, how can we delete the old and make a new one?Thank you in advance!

Hi- I am having an issue with the text I have put into all of my Miro boards. It appears slanted and corrupted when I open the boards. I viewed previous discussion topics and people had similar issues when they saved as a pdf and opened it, but this issue appears for me on Miro and not just in the pdf form. I have attached a picture for reference. 

We have managed to end up with a truly massive canvas, and the area we are using is about 1/20 of the available canvas.  How can I reduce the size of the canvas?

Hi , Is it possible to turn off Chat and Video functionality for a specific team or specific workshop?

I’m generating ideas in another app that is perfect for getting more and better ideas.Now I’d like to do convergent thinking (clarify, deduplicate, cluster and then filtering and sorting of ideas) in MIRO. How can I easily import ideas (e.g. from a text file) to MIRO so that each idea turns into a new post-it?

I went into my Miro Boards today and when I try to Zoom or fit to screen the page initially zooms and then when I move my mouse it starts to automatically shrink to 1%.  Not sure what is happening?

It constantly says no image found, could it be the storage issue, I am a free member

It would be great if the Miro mind maps could be exported to Microsoft project and other Microsoft applications like word and PowerPoint. I use mind maps (xmind) to start my project planning, my presentation planning, etc, then export everything into the Microsoft application and fill in the blanks, add dates etc. Unfortunately, although I love much about Miro, the lack of usable export prevents me from loving Miro mind maps.

Hi,I’m hoping that somebody could please shed some light on a very concerning issue that I experienced today with Miro on the web app.As i was working, the app suddenly froze for a few minutes then crashed. When I reloaded the page there were dozens of changes made to the board, included dozens of new line connections, screen movements and deleted objects.I reviewed the Activity List log and it shows hundreds of changes all within a minute, (screengrabs below).This was my only copy of the board and I’m not able to revert back so as you can imagine that this pretty stressful and concerning that I’ve lost weeks worth of work.If anybody at Miro or anyone else could help, this would be much appreciated.Many thanks,Harmesh

Hello,Every time a youtube video ends, the suggestion page shows up with some videos. This is really annoying, especially during presentations. Is there a way to turn that off?

Hi All, Can you enter a miro.com dashboard anonymously? Thanks in advance for your attention and best regards. 

As I understand all participants can see the votes during a voting session as they are being cast...which can potentially bias their votes.  Does anyone know if there is a way to do ‘blind’ voting where the owner of the board can see the results but the participants cannot see how others are voting (so as not to be biased in their votes).

I’ve encountered this a few times now - after a board has been open for a while I lose the ability to hold down the left mouse button and use the pointer tool. I can no longer hold down shift and in conjunction with the pointer tool to draw a shape. If I close the board and reopen it works fine… for a about 5 minutes...

I have a large Kanban (flowboard) inside a frame. As cards get added and moved from one column to another or a new column is added, how can I have the frame "autosize" itself?

Hello, I have recently configured the Jira Cards plugin on our account.  I have a guest, and I have given them editor sharing access to the board.  However they are not able to use the Jira plugin.   My question is do you need to be a full member to be able to use the Jira plugin or should guests be able to use them as well. This guest has access to our Jira board as well.

Hello,I have set up integration with Jira and all works fine except one issue. Jira instance has requirement for Tempo Account fiels - it is required. During create Jira issue from Miro I got an info: “Can’t create Jira issue. Required field (Account) is not supported”. Also I cannot select this field during “configure card fields”, field there is no “Account” position on field (and custom field) list.Why is Account unsupported and how can I find a workaround for this issue?

Hi, I have just opened my board. All my frames were deleted from the board. Does anyone else has similar issue? how do I restore them?