Ask the Community

Below I provided a link so you can see a screencast video I made that demonstrates the trouble I’m having using Miro on my iPad Pro with Apple Pencil.  I can open the palette for shapes but not for the pen.  Why?  Video of my problem.

Miro does not render all draw lines on miro app is I zoom out. Basically I am trying to leave all the draw expressions on the board if I zoom out help.

Hi everyone, currently we are on Consultant plan with 74 full licenses. For a large workshop coming up, I wanted to buy 32 more licenses - but I can only select 100. Is a 100 licenses the maximum of full licenses I can have? I am looking forward to your reply.Cheers- Leonie 

Can I use more than 1 Asana account in Miro Asana Cards?

Is there any simple way to add titles or searchable annotations to the captured pages?I understand I can create text box or something, then group them, but it is awkward.

Hello! Has anyone found a good way to analyse or organise Miro sticky notes so that you can group them by common themes or words?  I am running online workshops to gather feedback and input from different groups and it would be amazing to be able to for example, collect all the sticky notes that have the word “microscope” on them. Is there a clever automated way or workaround other than just going through them all manually?thanks for any tips!    

Hi all,I’ve created a load of sticky notes from a spreadsheet (WPS Office).When displayed the words do not wrap in the sticky notes and cannot be edited.Is that normal behaviour?Thanks,Mark

Trying to download the Mac app via https://miro.com/apps/, but the page seems down. Does anyone know whats going on?

Dear community,I am a student right now and working with Miro in my university courses. We have a big white board where every student uploads his/her work to present the state they are at after a week. The student who presents will have all the other students following so that the presenting student can zoom in/out and drag around the board.The problem I am having is, that every time it is my turn to present and everybody starts following me I simply cannot zoom in/out or drag the board around anymore. Other students don’t have problems like me but some others do have the same problems. Occasionally the problems also occur when I am following other people but this only happens sometimes.I am pretty sure it is not hardware / connection related:My setup:Ryzen 5 2600X32GB RAMAMD RX 6700XTCable connected not WLANDownload speed test during a Miro meeting: 220 Mbit/sUpload speed test during a Miro meeting: 10 Mbit/sPing test during a Miro meeting: 11 msThe speed test was done on the speedtes

Every time I share a link to a miro board, either in a 3rd party app like Teams, or indeed in miro itself, all I get is this generic link preview. It doesn’t even have the name of the board. Does anyone know why?  

I accidentally clicked no access to all team members on a Miro Board share. The board is completely gone even for myself and I created it.Please tell me there is a way to get it back?!

Hello!I have various tags on a cards in a timeline  to identify gaps, benefits etc with each card. I can filter the tags using the filter feature but is there a way to copy past these into a list format easily or view the list of gaps easily as a team?

Please can anyone advise if it is possible for a delegate on our livestorm event to comment only, not edit, the board without signing in? And if this is possible, on which plans please?

I see the option to write along a curved line but can’t see how to initiate this.  This is the option bar including the option to write along the line...I’ve tried various things but haven't yet worked out how to action this.  

I don’t understand how fix it..  

My company wants to make the Miro Desktop application (Windows 10 64-bit) available to end users. How does the application update itself? Do users get prompted that an update is available, and do users have to manually initiate the update, or does it install silently in the background without user interaction required?If user interaction is required, does the user need to be an admin on his/her device?Also, can someone approximate how frequently the Miro Desktop application updates (about once a month, twice yearly, etc.)?Thanks!

I made a board a few weeks ago. I tried to open it via the link I got from my teammates (the link worked before). When I clicked the link it opened the home page of Miro but not my board. I also can’t find my board anymore and I didn’t delete it.

My understanding of this ‘set current view’ is that it only works for new users. Is there a way to set the view so that everyone comes to the specific place on the board I want them? Other than bringing everyone to me, which I currently use (not sure if it brings latecomers to me tho)

Hi i cant seem to upload with the upload icon from laptop or app at the moment...anyone know why? 

Hi all,I have a visual mapping (shapes with text connected by arrows) of many variables that affect a particular context (with the various connections shown).  At an online workshop, I wish the 15 or so participants to be able to indicate which variables they think most and which least significant (using a scale of 1-5 or colour scale).  There are around 30 variables, and I hope all 15 participants will place a vote on every variable.We shall then discuss the ones that score highest. My challenge is how to make this easy for participants who have not used Miro before?I thought about using coloured dots, but cannot find any!  One can make dots using the circle shape, but I’m at a loss as to how to fix the size (visually it won’t work if the dots are different sizes)I’m also considering using the number emojis, hoping people won’t re-size them manually.  But as they are all grey, the visual impact is lower.Any idea how to create a ‘dot’ with fixed size?Or any better ideas how people can

Since one of my colleague suggested me to use Miro Mac OS app instead of opening them in Chrome, I’ve been opening all my boards in the app. But there is a major problem that I can not solve which makes me wanna go back using the browser version. The problem is, when someone shares a board with the team and the board is not being owned by me or under same company miro account, I can not see the share button on the board. Normally when in browser, I just copy paste the URL and works fine if the board is public to link. But in the app, I can not reach the URL bar or see the share button. So when someone asks for a board link I have to open it from browser and copy paste the URL to that person which is a huge bummer. Suggestion: Please add share button even though the board owner is not me but its a public board. 

Hello!I am using Miro for education and therefore will use the pen tool a lot. It seems that every time you click shift, Miro exits the pen tool and switches to the select tool. Is this the intended function? I ask because the shift button is used to scroll horizontally with my mouse, and it would really stink if I have to click the pen tool or the “p” key every time I want to navigate to a different part of the board.

can i add more sprints or do pi planning for more than 1 PI using miro?If yes, how should i do it?

Hi there, I am drawing a mind map. I have a main branch “microbial communities” with many subbranches. I would like “microbial communities” with all the subbranches to be connected with a thick line from coming out from “Cell populations”, not directly from the root. I tried copy past but I did not succeed how can I do it? Warm thanks 

I´ ve added two members with a link to my board. Both can edit the board. They weren´t asked to pay for a daypass. Ist that for free - or do I now have to pay for it? It will be a 3 Month learning-journey …. and if I / them would have to pay for editing, I would set up another board with different rights.