Shared board is not showing up

  • 12 May 2022
  • 1 reply
  • 52 views

A colleague invited me to her board as an editor. I have a free account with active boards called Onboarding Squad. When I click the link in the email, I’m directed to my account. I do not have any options to see their team site (Team Chile) nor their board (Onboarding). 

Any ideas?

 

 


1 reply

Userlevel 7
Badge +12

@Christina Holloway - What plan type does your colleague have?

How exactly did they add/invite you as an editor? E.g., are they using Visitor/"Anyone with the link" access or did they open the board's Share settings and enter your email address at the very top of that screen and add you as a team member or a Guest?

Did they use the same email address that you are signing in with now?

Are they a Member of their team or are they an Admin? Perhaps they were trying to invite you to the board as a guest but added you as a full team member (using up a paid seat, or increasing the number of pairs seats by one) and an admin has since removed you.

What happens if they just send you a link to the board and you try to open it?

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