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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,479 Topics
  • 25,106 Replies
7479 Topics
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Lakshita MalhotraNew Here
asked in Ask The Community
Embedding editable boards to external website

Is it possible to make the boards which we have embedded in our website, be made editable?  User working directly on the Iframe window of board?

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4 years ago
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Alexander VinogradovBeginner
asked in Ask The Community
How to drop mp4 video to miro board?

I do a lot of screen capturing for art direction purposes and want to quickly drop my short 2-10 sec video to the board. My screencapture tool(ShareX) records in mp4 (can be any format) and automatically uploads it to dropbox. When I try to upload it to Miro from dropbox or just by link - it does not work. I have to reupload it to corporate youtube under my google account, make this video private, what until is is converted.. and only then try to embed it to Miro.. Is there a good straightforward way to drop videos to the board? I mean I can start dropbbing 800mb gifs but i’m sure Miro server wont like it. Please allow to embed vids from a link (not upload it but embed)

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2 months ago
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Natalie TsimermanNew Here
asked in Ask The Community
Можно ли восстановить удаленные файлы с доски?

При входе на доску кто-то из коллег удалил все карточки с доски. Кто это сделал - не известно. Возвратить уже ничего нельзя, при перезагрузке страницы возможность отменить правки пропадает Можно ли узнать, кто сделал эти правки? Можно ли вернуть версию до удаления? 

5
Robert Johnson
3 years ago
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Natasha MorrisNew Here
posted in Ask The Community
Troubleshooting for workshop participants

Ran a live workshop recently, which was great with Miro! Got another upcoming - any tips on helping troubleshoot compatability / interface issues for participants? Issues we encoutered were:- After stopping screen share, everyone was still stuck ‘following’ my screen - had to to toggle the ‘follow’ button a few times to stop it Video chat - no pop-up to allow mic and video Logged in as a registered user but chat tool not showing Showing as muted, but not being muted Not being able to mute mic or camera - buttons there but clicking on them didn’t do anything Not receiving vote notifications All were using Chrome - although various versions I think!    

1
mlanders
4 years ago
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Marco FischerNew Here
posted in Ask The Community
Can I select multiple items and export them as image in a batch?

In my daily work it might be a game changer if i could select multiple items and export them as image in a batch ... 

3
mlanders
4 years ago
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AlbertoNew Here
asked in Ask The Community
Grid: can't select a single cell for editing

Hello everybody, Sometimes, while I am working on grids, I go into a modality in which I can only select the whole grid but, If i pass the mouse on the grid, the small grey icons on the sides of the grid do not appear. Can you help me in understanding how to switch from a modelity to the other? Thanks. Alberto

9
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3 years ago
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z-viBeginner
asked in Ask The Community
Pointer missing

I was working with a student and my pointer was not showing up.  We tried everything but nothing helped. Maybe is it some technical issue?

9
M
3 years ago
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Rehan SaiyedNew Here
asked in Ask The Community
Restore .rtb file from one account to another

Hi,   I worked on a project with client, on their paid Miro account, and have downloaded the backup in .rtb file. Now I want to open/import those .rtb files in my free account. How do I do this as pointing to .rtb file on my local drive from ‘upload’ toolbar on left doesn’t work restoring the file. Thanks,   Rehan

1
Kiron Bondale
4 years ago
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Joanna EdwardsNew Here
asked in Ask The Community
Sticky Notes Disappearing

Hi there I have been setting up some boards for a workshop and when I come out and go back into the board my sticky notes are missing. There are still there, but not coloured so you cant see them (see below). Has anyone else experienced this?    How can I make sure they are ready to go for my workshop?

10
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2 years ago
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tony kBeginner
asked in Ask The Community
Modify border radius of rounded-corner rectangle shape?

since the radius is fixed, at larger sizes it becomes too pronounced for my taste.in other tools the radius can be modified (e.g. lucid),i haven’t been able to spot a way to modify in Miro, am i missing it, or it doesn’t exist?

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1 month ago
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Simon DaviesNew Here
asked in Ask The Community
How to confirm which subscription we are using?

I was added to my company’s new Miro account and was asked to setup the SSO using ADFS. Following the KB articles, I setup the ADFS side but can’t see any Security section in the settings panel. I saw that we need an Enterprise account to use SSO, but can’t see if our account is an Enterprise account.  Any help?

1
Kiron Bondale
4 years ago
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Polina GiladNew Here
asked in Ask The Community
Can external links open a new tab in my browser instead of new window?

Hello, When I add external links they always open in a new window (with no toolbar). Could they open instead in a new tab in my browser? That would make it a lot more user friendly.  Thanks in advance, Poli

4
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4 years ago
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DharawanNew Here
asked in Ask The Community
Play and pause a video that is embedded on a Miro board while using other Miro features

When I play a video that is embedded on a Miro board, if I click outside of the video frame, the video stops playing and goes back to the start. Is there a way to watch a video embedded on a board while working on the board at the same time? Or, can I pause the video, work on the Miro board, then come back to the video, press play, and have it continue playing from where I left off? This would be helpful for learning a new method or running training via a Miro board. You watch a step demonstrated in the video, pause the video, practice the step yourself on the board, then return to the video to watch the next step. Is there any way this is possible in Miro today?

2
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2 years ago
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Lee PefferBeginner
asked in Ask The Community
Moving objects between frames without drag'n'drop in the mobile app

Hi guys! So I am using Miro as an inventory management system for my team. We have equipment spread out through a large warehouse and we use Miro to track their locations. Each location is defined by a frame.    I would like to be able to move an object (i.e. sticky note) from one frame to anther easily on my phone. Dragging the object can be tedious and annoying on the phone. Is there anyway to edit an objects properties and reassign it to another frame? Or does anyone have any other solutions?   Thanks!

1
Kiron Bondale
4 years ago
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Nathan LangleyNew Here
posted in Ask The Community
How do I disconnect SSO and replace it with regular sign in?

Hey, So my organisation used to have SSO with google. But we moved away from google to Office365. I want to link figma and miro but that plugin (figmiro) doesn’t work with SSO. So I ‘just’ want to disconnect SSO and have regular sign in with email and password. Any way I can do that? Thanks, Nate

3
Michael Sohn
4 years ago
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Marcin SitarzNew Here
asked in Ask The Community
How many teams I can create and belong to?

Currently I use free option and I have one team. I can not to see possibility to create second team. Will I be able to do it after Upgrade to Team option?

2
Marina
Mironeer
4 years ago
A
Arthur KrierBeginner
asked in Ask The Community
Create stack of sticky notes

Dear community, I know this feature exists in miro but I cannot find it and also no information about it. How can I create a stack of sticky notes (say I want participants to use only one color) on the board itself so user don’t need to click through the side bar? Thank you for your help! Arthur

13
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10 months ago
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samaolaNew Here
asked in Ask The Community
Handover board to customer

Hi there   I have a consultant account and created boards and templates for a customer. Now I want to hand them over to the customer, who has their own licenses. How do I do this? Creating a backup of the board and send this to him? And the template?   Many thanks in advance Sabine

2
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4 years ago
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Komal AgrawalNew Here
posted in Ask The Community
[RESOLVED] Miro Sketch plugin not working

Since yesterday the plugin isn’t working. I don’t get any errors. When I click on sync all artboards, or sync selected artboards, nothing happens. I never get to the stage to choose a miro board to sync with. I have tried reinstalling the miro plugin and tried logging out and logging in on miro plugin in sketch, and miro account on web and mac app. Same issue with existing sketch files, or new sketch file. Any help is appreciated. Thank you.

23
Julie Sun
4 years ago
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Dmitry_PBeginner
asked in Ask The Community
Cant request invitation

Im have a free account. Im get guest view in some boards. How i can SENT request for invintation to gat right?? I cant see nothing in help and no about automatic (from miro) “requet for invitation” Can i only must write personal email to owner of board??

4
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4 years ago
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Gary SchneirNew Here
asked in Ask The Community
How to work with Jira sub-tasks

I am working with story boards and have some detail in sub-tasks under a Jira story.  I am able to find and insert a Jira story into my Miro story board fine, but I would like to see the sub-tasks too.  When I edit the Jira story within Miro, I can’t even see the sub-tasks.    Is there something I can do to be able to work with story sub-tasks?    

19
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2 months ago
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Nick LoganBeginner
asked in Ask The Community
How to select multiple empty sticky notes

I am copying many cells from excel into Miro, and there are lots of blank cells on different rows and columns which come through as empty sticky notes in Miro. Is there any way to quickly select all empty sticky notes within Miro? Side question, rather than the import from excel coming through as sticky notes is there any way they can come through as rectangles? Thanks in advance,

6
Brian Fulghum
3 years ago
B
Ben ChaseNew Here
posted in Ask The Community
[RESOLVED] Can't move/delete kanban card

For some reason I can’t delete these boxes that say type something: If i select delete, they disappear then reappear again immediately. Anyone have any ideas? Thanks!

36
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3 months ago
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Ryan RamseyNew Here
posted in Ask The Community
Changing the focus of the root

I am used to NEO4J, which is a graphical database, hence my question. Is it possible to change the root of the drawing? For example: I have Customers, Products and Users If i choose customers as the root, i can see what products they are using and the users of those products. Alternatively, I can click on Products, and see what product a customer, is using. Can i change the rendering of the the connections i have drawn out for different audiences?   Example below, i drew a line between “all users included in free plans” and “Give premade-templates a try”. and Miro Mind Map is the root. Can i change the root to “All users including free plans” and see the connection between availability and “give-pre-made templates” as the first nodes?  

1
Kiron Bondale
4 years ago
J
John WhiteBeginner
asked in Ask The Community
Hide frame titles

Hi there, I am working on a large board with 20+ frames organised all nice and neatly. I love that I can use the frames sidebar to quickly navigate between them, however when I’m zoomed out the board looks a mess as the frame titles don’t scale down (and in fact visually are just a duplicate of the text box title I put in each frame that does scale). I would love to have the ability to toggle frame titles on or off - effectively so that they are still there as a meta for the frame (allowing me to navigate using the frames panel) but not messing up the visuals of the board. Once I have put a properly formatted title on each frame using a text box having the frame title always visible doesn’t help at all. Is this possible please? 

10
Eca
Mironeer
1 month ago
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