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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,361 Topics
  • 24,613 Replies
7361 Topics
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ChrisVBeginner
asked in Ask The Community
How to have some text more visible than other (or how to hide text)?

I would like to have a bit of text a bit "hidden"/not as visible and some other text more visible in a board - for example: "How to wash your socks" (the title, this is short and this i d like to be very visible) "Take them off, find powder, find washing machine etc... "(this is a lot of text, and i d like to be totally hidden or almost unnoticeable unless I do something to it so I can read it)   I tried using a text box and selecting a part of the text as the title and another as the description (bulk of the text) but the problem is that when you select any word in the text box and change the font size then the whole box changes text.  So this wont work I also tried "notes" but this is general for the board and not "linked" somehow to an object. This wont work either. "Comments" have the same issue. "Grids" looks like a workaround. Google drive too (but i have to create so many documents..) Do you have some other way like expand/collapse using a button or any other function?  Or

3
C
4 years ago
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NoamNew Here
posted in Ask The Community
[RESOLVED] Desktop app: a JavaScript error

Hi, I tried to download the desktop app to my mac. And I got a message with a bug.  

4
Marina
Mironeer
4 years ago
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barrykrishBeginner
asked in Ask The Community
JIRA Cards Bi-directional Sync (Updates made in JIRA don't reflect in Miro)

I have been using the jira cards integration with Miro. I typically use it to create JIRA issues directly from Miro; and occasionally also paste JIRA issue URLs into Miro. My cards show the status of the JIRA issue. However, I’ve noticed that status never updates in Miro even though I make changes in JIRA. The only way for me to keep things in sync right now is by replacing the existing miro card with a new card with the latest status, but that beats the whole purpose of the integration. What am I missing here? Is there something in the configuration process that I may have missed?  

3
Michael Sohn
4 years ago
Leon Böhmer-Bärtels
Leon Böhmer-BärtelsBeginner
posted in Ask The Community
Is there any way to edit the sections of custom templates?

Is there any way to edit the sections of custom templates? I would like to organize my templates and edit or extend the sections (personal & shared) of custom templates. Is there a useful function for this?

6
Leon Böhmer-Bärtels
4 years ago
A
Agnes LeclaireNew Here
posted in Ask The Community
PDF Export best quality process interrupted

Dear all I have the problem, that I cannot export my board as a best quality pdf. Every time I tried, few minutes later the process of export is always interrupted by an error: “something went wrong …”.  Has this something to do, that Miro has a limitation of data volume? The board is filled with many images and many pages/frames. So maybe overwhelmed with the data size? Please help. P.s. i have a Miro license, so no free version. Thank you!

12
K
2 years ago
André Wognum
André WognumNew Here
asked in Ask The Community
Change colors in charts?

Greetings Mironians! Short question: is it possible to change colors in a chart made with the Tables & Charts Tool? Keep safe out there 😀

3
T
1 year ago
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yumiBeginner
asked in Ask The Community
How create my first team. My register had already done

I think I skipped create my first team when I register. How can I create my first team now?

12
Y
4 years ago
S
Sarah RessBeginner
asked in Ask The Community
Billing - removing team member on a yearly plan

Hi everyone,  I know that there is an article about this in the help center, but I am a little confused about one thing.  In the article it says that when you add a team member on a yearly plan you pay for a year. My question is: When you remove them (for example one month later), how exactly do you receive the amount of the unused time back? I’ve seen different answers to this. One was that the amount will be subtracted from my next payment. But what if I will not make another payment (or add a new team member), since we’ve already payed for the year?   Thank you in advance! Sarah 

1
Marina
Mironeer
4 years ago
G
Ginger PearsonNew Here
asked in Ask The Community
How to restore a team member I accidentally deleted

I accidentally deleted a team member from my team and I need to know how to add them back.   Thanks for your help!

4
Michael Sohn
4 years ago
A
AngelaMBeginner
asked in Ask The Community
Can't seem to find a way for guests to not be 'Explorers' but use their name instead

Is this possible? I have the enterprise account. The sharing with a link feature only allows them to enter with a generic name.

3
Kiron Bondale
4 years ago
Nomar
NomarBeginner
posted in Ask The Community
Pasting an artboard or objects from Sketch to Miro?

Hi, my team uses the Miro MacOS app, and we (daily) need a better way of getting select artboards or objects that live in multiple Sketch files into Miro. For example, we have UI designs and illustrations that live within Sketch files that are used for product design workshops that use Miro for collaboration and product development.    We don’t need to have artboards synced or linked from Sketch to Miro - but just need the ability for Miro to accept selected and copied objects - and/or artboards - and paste them into Miro as an image. We’d rather not resort to exporting from Sketch, or having to take a screenshot of the Sketch artboard and bringing it into Miro, which is the current painful workflow.    Is there an obvious way to copy & paste artboards or objects from Sketch directly into Miro that we’re missing? Many thanks.

9
M
1 year ago
N
NatalieBeginner
asked in Ask The Community
Making Text Vertical

Hi there! I am wondering if it is possible to make text vertical. I’d like to put “Instructions” vertically at the side of the instructions I’m giving in a workshop. Thanks so much!!!

11
D
3 months ago
S
Sarah RessBeginner
asked in Ask The Community
Guest editors - is there a way to ensure that the access link cannot be passed around?

Hi everyone,  I’m new to Miro and I was wondering about the guest editor feature. Is there any way to ensure that the access link cannot be passed around? Is there something that prevents other people to access the board who I have not sent the link to but attained it through someone else? If not are their measures I can take?   Thank you!  Sarah

3
andyvdg
4 years ago
C
Christoph LützNew Here
asked in Ask The Community
Issue duplication board

I created a rather large board for two workshops. When I try to to duplicate it, a message on the top of the screen pops up saying “sorry, something went wrong”. Any idea why this is happening? I tried logging out and back in and all different variations of duplication. Still no luck. Copy pasting it onto a new board doesn’t work because, as other users have reported, there are hundreds of items locked and I can’t bundle unlock them - and so they won't get copied...

2
C
4 years ago
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Ryan HatchNew Here
posted in Ask The Community
Board Ruined. Unable to Edit. All items resistant to any changes.

Video here:https://www.loom.com/share/c884f759b6654a759b4074caea01c0d9

4
Marina
Mironeer
4 years ago
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Bogdan MaranBeginner
asked in Ask The Community
Activity log download or activity reporting

Hello, We have run an open sandpit for an international team of engineers, and I would like to be able to download the activity list, as I cannot clearly create any reports based on activities Is that posible?  

4
B
4 years ago
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Peter LFNew Here
asked in Ask The Community
Editing Microsoft word documents in Miro

Hi, As I write up my thesis, I have real difficulty reading it in work.  I am wondering if there is a way of editing it in MIro, so I can write comments, move text - write ideas in comments boxes and zoom in and out as I try and refine the chapter. I have tried pulling the chapter into Miro, but can’t separate the pages.  Also tried pulling in text, but again this is a little limited and doesn’t preserve the word document. Does anyone know if this is possible, and if there is a slick way to do this?  Thanks for your help Pete

1
Marina
Mironeer
4 years ago
Claire Hartley
Claire HartleyBeginner
asked in Ask The Community
Locking components as the board owner

Hi there,  Does anybody know if there is a way for the board owner to lock objects down, like templates or structured work spaces, so that editors are able to add content on top but not unlock or move the template? Is there such a thing as a ‘master lock’? That level of control would be so helpful in running workshops with a high number of participants. Thanks!

2
Claire Hartley
4 years ago
J
JaneCoNew Here
posted in Ask The Community
Need to talk to experienced consultant about sharing

I run workshops and have been using Miro - I am struggling sharing boards with Client participants and would like to engage an experienced user to talk me through sharing and making it easy. I am happy to pay for it - need help asap. I am working with a consultant plan.

1
Isman Tanuri
4 years ago
J
JONMNew Here
asked in Ask The Community
Can you video chat/screen share with guests who aren't users?

I’m trying to find my way around Miro to analyse if this is a good tool to adopt for real-time remote presentations to clients. In this case, can I create my workshop board and share the link with the client so they can view only that board? And if they can, will they be able to access video/screenshare option so I can conduct the workshop live online without being one of my team members/users?

2
J
4 years ago
Amanda Fenton
Amanda FentonNew Here
asked in Ask The Community
Guest editors weren't able to access via link

Hi everyone I have the consultant plan and was hosting a session today with a group and I used the “public link to board” to create the link for the them all to access as Anonymous Guest Editors. A number of them said they could not access the board: they said when they clicked the link the only option it gave them was to create an account. I’m so puzzled as the majority of the rest of the group, using the exact same link, were able to get on just fine. And it wasn’t just one person having the problem - it was several, and they all said the same thing. Alas I wasn’t able to ask them to take a screenshot to show me.  This is the first time I’ve encountered this and I couldn’t find anything to help them troubleshoot it, and didn’t want them to have to set up an account to be able to access it during our session!  I’d love to know what to do in the future if this happens, or how to avoid it in the first place. It’s really important for the kinds of sessions I host that people can simpl

2
Amanda Fenton
4 years ago
S
SteveNew Here
asked in Ask The Community
How to start fullscreen Presentation Mode?

I’m trying to use presentation mode. The frames are there but they are viewing all the frames instead of a slideshow view. Do I still ‘invite-view only’ ? What if they already are an editor on that board? I even tried screen share and they said they can see the beginning of the next slide (does that mean I made the frames to big? what size should the frames be? frustrated  

3
Kiron Bondale
4 years ago
F
Felipe MNew Here
asked in Ask The Community
Go back in time to activity log

Is there a way to back to a previous point in time in the activity log? When I closed my last session a large branch of the mind map I made was deleted, I see where it happened in the activity log, but is there a way to get back to the point where that happened?

1
Kiron Bondale
4 years ago
R
RoxyBeginner
posted in Ask The Community
Video/mic pop up bug when screen sharing

Hi all,  I use Miro with Zoom to run remote workshops. As I’m using Zoom, I don’t want to use Miro’s video and mic feature but recently when I share my screen these pop up and start running automatically creating an echo and awkward moment while I try to stop the Miro video and mic.  I never had this problem when I first started using Miro, then I experienced it about a month ago. Then it stopped and recently it started again. Is anyone else getting this issue? Will Miro fix this bug? I want to share my screen without Miro’s mic and video feature automatically running! 

3
Matt Stocker
4 years ago
M
mjrobinsonBeginner
posted in Ask The Community
Cannot add text in Grid

Hi, I have added Grid to my board following the guidance https://help.miro.com/hc/en-us/articles/360011986519-Grids Working with text To add the text, you need to double-click the cell and start typing. You can change the size, color, and position of the text. You can also create a bulleted list by clicking the button Add list.   But cannot add text to a cell. When I double click, it zooms in but will not place text. Have buttons for formatting the text, but no Add List button. Driving me insane, must be doing something really stupid….. help much appreciated.

12
A
2 years ago
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