Skip to main content

Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,321 Topics
  • 24,466 Replies
7321 Topics
A
Axonn EchysttasNew Here
asked in Ask The Community
Why can't I have vertical connectors from MindMap elements (or any element for that matter?)

As the title says, it would be nice to have connectors from all 4 MIDDLES of elements. (vertical and horizontal)

2
T
3 years ago
C
Chris WardenNew Here
posted in Ask The Community
PDF Export - Text Corrupted

 

12
A
3 years ago
Robert.Best
Robert.BestNew Here
asked in Ask The Community
Why can't people open my public boards without signing in?

I make a board open for public access to editing, it says they don’t have to sign in to edit… but when I share the link, they are forced to sign up for a miro account in order to see the board (the board flashes in front of them before forcing signing up)   am I doing something wrong? I’m in my paid consultant account. I click share. and then I click “anyone with the link can edit” It shows me this, which just isn’t working  

4
L
4 years ago
L
LauraBeginner
asked in Ask The Community
Crop function is missing

Hello!  How do I add the crop function to the menu that appears when I right click on an image?  Right now all I get are the download arrow and the lock image.  

8
Robert Johnson
1 year ago
T
Tim GigerContributor
asked in Ask The Community
Freezing elements on board or drop down menu?

Hi!  I’m planning a systems mapping workshop to assess climate resilience in a geographical area. The workshop is usually done in person and participants use cards, place them on a map, and link them together. Due to the current situation we have moved to an online workshop hosted on Miro. We have created a board with a couple of maps and a large number of icons(cards) to be copy/pasted onto the maps by participants. Due to the scale we are working on, it requires quite a lot of zooming in/out and navigation to move from the map area and the icons. As seen during some tests, this can be difficult for some participants not familiar with tools like Miro.  Would there be a way to either:  Freeze a part of the board (similar for example to excel), so that the icons are always in views and can be quickly copy/pasted from the map?  Or; Creating a drop down menu that could be accessed from anywhere on the board? either through existing tools or maybe plugins? Using the frames panel has be

3
T
4 years ago
J
Jake Calabrese
asked in Ask The Community
Possible to working with multiple teams - teams and consultant licenses?

Looking for the ability to work on more than one team, without having to buy more than one license (or at least not more than 1 team and 1 consultant license), or to have a multi-team license or something. I have a team license with a small group that I frequently work with. However, I work with a number of other people on someone regular basis as well. I don’t want to have 5 Miro Team accounts and these people are all working independently of each other, so trying to manage the payments as a group does not make sense. And each other person has a team account or consultant account already.  Thought we could use the consultant version of Miro, and figured I might have to buy that in addition to the teams one, but it appears that will not work either, since it looks like I would have to pay for the consultant version, then have to add each other person on as a team member and pay for them. I don’t see a way to add a person who HAS an existing consultant license onto a team (under my team

3
Kiron Bondale
4 years ago
N
Natalia BlokhinaNew Here
asked in Ask The Community
How to customize card fields?

Is there a functionality to add more fields to the cards, mapping them to the fields in the source Excel files? How to add more than one responsible for a card from a team?    

3
Robert Johnson
3 years ago
B
BullwinkleNew Here
posted in Ask The Community
The most nervous and annoying notification I've ever seen

Hello there. I’m a new here, and I was offered to check out your video tutorials “Hey! Let's explore Miro with 2-min video”. It can not be closed or hidden. Absolutely annoying staff. https://drive.google.com/file/d/1yzuJVEOWtWMGuqsFyaNgLny9lBqjF2SL/view Has your product manager already reported about extremely growing video views?

2
Marina
Mironeer
4 years ago
K
kevinNew Here
asked in Ask The Community
Why are font sizes inconsistent in sticky notes

I have set my font size to 24pt on a number of card, but it is being displayed at different sizes (as if it’s set to auto). This is inconsistent, meaning I have to manually faff with the font size to get things legible, and my board looking ok. Thanks

12
R
4 months ago
J
JessicaNew Here
asked in Ask The Community
How to lock the position of an element but still allow people to edit content?

Hi, I would like to lock the location of some components on my board (roadmap template) but still allow people to edit the text inside the component (of which the position should be locked). Is there a way to do this? Thanks in advance!    

10
R
1 year ago
F
FilippoNew Here
asked in Ask The Community
When embedding Google "My Maps", the iFrame only shows "Sign-in - Google Accounts"

I’ve created a personal map in Google with many custom icons. When trying to embed it, the iFrame only shows the request to login, with no possible interaction with the frame. I am already logged in in Google with the browser using for Miro, so I don’t know if this obstacle can be overcome, or if it simply not possible to embed a Google “My Map”. Thank you for your help.  

1
Vlada
Mironeer
4 years ago
Jenny Mullane
Jenny MullaneBeginner
asked in Ask The Community
Add Guests or Day Pass Users to Project-level

Is there a way to add a Guest or Day Pass user to the Project rather than having to invite them individually to each board? From what I’ve read so far, the Project-level Access is only for people assigned as members of your team (aka have a full license).   Thanks in advance,

1
Vlada
Mironeer
4 years ago
L
linosia97Beginner
asked in Ask The Community
How to enter "new line" in node without exiting?

Hi I am new to Miro, but I got a problem which a never have with any other mind-mapping apps: How to create a new line (like in Word - press “Enter” to create new paragraph) in regular nodes - NOT in notes. For example - in my mind-map I want to create a new phrase on new line - I hit Cmd (Ctrl on windows) + Enter -- and yes, it creates new line, BUT ALSO quits “editing node”. IT’S INFURIATING when working on your ideas, especially for a long time! I submitted it as a bug -- created a ticket -- but saw no reply from Miro’s stuff. Am I doing something wrong? Is there are some shortcut to “create new line” without “exiting editing node”? Video: https://youtu.be/A3kG9pxZZ6I  

7
H
1 year ago
D
Diana TominaBeginner
posted in Ask The Community
Without payment your account will be locked

My student has subscribed on customing my account . After a few days I’ve changed on free account , but … Every day I’m getting this “Please pay your due invoice. Without paiment your account will be loced “ Now I’ve got free subscription . What can I do so that they don’t block me ?   

1
mlanders
4 years ago
T
TERESA P.Beginner
asked in Ask The Community
How to access Chat feature (not comments) on mobile app?

A few clients have complained to me that they cannot access our Chat conversations from the mobile app. I have tried to access but do not see that functionality. Anyone know about this? If not a feature of the mobile app, will it soon be?

2
T
4 years ago
V
vadim333Beginner
posted in Ask The Community
Calendar and dates

is it possible somehow integrate a calendar or dates from calendar to the board? i`d like to create a list of daily issues thax

10
V
4 years ago
Andrea de Wattignar
Andrea de WattignarBeginner
posted in Ask The Community
[RESOLVED] No way to play the embedded video directly within the board

Hi @Vlada, I copied the link of a Getting Started with Miro video from youtube and it pasted as an image. The only way to view the video was to click on the image, then on the toolbar that popped up, click on the ‘source’ icon to open a web browser to youtube. Is this correct? I was hoping to watch the video from within the Miro board.  

8
Andrea de Wattignar
3 years ago
A
A HumanBeginner
asked in Ask The Community
Is it possible to merge two separate accounts into the one login profile

in my newbie state i opened an account for an org and that org pays for the account. Now i have another org who also would like to use miro (good advocate here). So I opened another completely different account and it is being paid from a operate account. i would be administering the payment of both.   i the noticed one of the team members who is also on both teams has the option to flick between the account with their same login. i on the other hand have two different emails, two separate accounts.   Is it possible for me to merge my two separate accounts into the one login profile?   Peace   Robin

4
Kiron Bondale
4 years ago
F
FlorianBeginner
asked in Ask The Community
Can I link multiple child nodes to 2 parent nodes?

Is it possible to have child nodes have 2 parent nodes. In the picture, can the red connections be set? Thank you!  

1
Marina
Mironeer
4 years ago
J
John WhiteBeginner
asked in Ask The Community
Consulting - Client access without Miro Registration

Hi all, I’m considering a reasonably large scale deployment of Miro and can’t quite work out what the client experience will be. I like that they can be partitioned into teams - great - but what I really want is to be able to invite them to a workshop so that they can edit a board without them having to create a Miro account. Privacy is important, so I need to be able to manage their access.  Practically, there’s no way this would work if I had to ask all my clients to sign up to a third party software and create a new account. If I could send them a link and a password so they can click, type and straight in that would be perfect. Is this possible? Thanks in advance!

7
Isman Tanuri
4 years ago
J
JK BlackwellBeginner
asked in Ask The Community
Quick Select All to Move

If it’s possible to quickly select all objects and move? Like in PowerPoint, you can drag your mouse from top left to right to quickly select all the objects.

6
Robert Johnson
3 years ago
P
Paul DeemerNew Here
posted in Ask The Community
More frames/content = slower performance?

Hey, I’ve got about 25 frames of fairly elaborate graphics+text content (series of exercises for a class), would it be better to split it up across 2-3 separate Miro boards for speed/responsiveness, or will that not affect it? Thanks, Paul

2
Kiron Bondale
4 years ago
A
AbbijNew Here
posted in Ask The Community
Mind map troubleshooting

Out team worked for a couple of hours on a mind map, and then the nodes have created additional random leaders/tree lines to an arbitrary point on the whiteboard. We are unable to select /delete whatever the thing is that the leaders are going to. also some node have just lost their leader / connectors

12
Kiron Bondale
4 years ago
C
Campus AxiomaNew Here
asked in Ask The Community
How can I change my free account with 5 members to a customer account from 1 member without losing the boards that I already create in my free account?

I want to upgrade my plan to a customer plan from 1 member. Originally I already created more than 5 blackboards and two were blocked. I understand that by updating my customer account I will lose the boards that I have already created? Is there a way to avoid it or am I not understanding the specifications correctly.

1
Kiron Bondale
4 years ago
F
Florence Van RoyBeginner
asked in Ask The Community
Unable to add cards on phone app

Hy, I can’t find how to add cards, on the phone app ? There is no choice, like on the computer app… I am talking about cards which enable to create actions with date and owner. Thank you in advance. Florence

2
F
4 years ago
Terms & Conditions