Ask the Community

Hi,I am new to Miro.I seem to be having an issue with some shapes locking in certain places - they won’t go where I want them to go and they then push other shapes out of the way.I have turned off ‘snap’ and also used ‘CTRL’ to stop it snapping the shape, but these aren’t working.Greatly appreciate any help.

Hi together,I’m a bit confused by watching this video:you will see this font in stickies:… but when I place the same text onto my stickies the font does look completely different: So … is there any new font on the way to us …Michael​​​​​​​

I create artwork, on CMYK canvas and when I upload these to miro the image’s level of saturation are changed, why? I tried to re-upload them, download them from the miro board (to see if the MBs have changed, since the lack of saturation) and the images are perfectly normal.So I don’t understand why, when I upload these beautiful full of colour and vivid images, miro does not deliver its full value. Please help, Im an illustration student and currently using miro for feedback reviews I dont want to present lower quality picturesThank you,Catarina 

I’m suddenly getting this error while trying to add icons from the iconfinder - "Sorry, it looks like the URL that you are using is incorrect. Please check the URL for typos and try again" I’ve neither used any plugin nor tried to connect it with any other third party app. I’m running on a tight schedule so help, sooner than later, would be really great. Thanks!

Hi, I would like to delete two boards that were created by another user.i am the Admin of the project but it seems that i dont have that ability on their boards, just on my board.can you please advise?

 Hello,I can’t open any board on my PC even if tried to open it up with the Incognito Widow as well.I don’t see any cookies blocked, cleared the cache memory and even turned off my firewall temporarily. Nothing seemed to work.Are you able to help me?Thank you in advance for your time!Best wishes!Janeth

Hi Miro, Does Miro work for personal projects? I’m interested in trying Miro out but don’t know if this is a good fit. Thanks,Victor

Hi MiroersI tryed this tuto but I didn’t succeed. How to link Airtable sheet to Miro?

Hallo,ich hatte es jetzt schon ein paar Mal, dass die Tafel auf dem Tablet von meinem Schüler einfriert und sich nicht mehr verschieben lässt. Da das bisher immer bei der gleichen Person aufgetreten ist, liegt es nahe, dass dies am Tablet des Schülers liegt. Wer er dann etwas schreibt, dann kann ich das sogar sehen, er selbst aber nicht. (Ein Skype-Videoanruf lief die ganze Zeit ohne Probleme weiter.)Was mich aber zusätzlich irritiert ist, dass die Minimap auch bei mir selbst (sowohl auf einem Tablet als auch auf einem Laptop) falsch dargestellt wird:Obwohl die Tafel nur sehr wenig beschrieben ist, wird eine riesige weiße Fläche angezeigt. Dabei ist außerhalb nichts. Es erinnert mich an https://community.miro.com/peer-support-45/scaling-minimap-2633Allerdings arbeite ich völlig ohne Frames. Den Inhalt einer Tafel komplett löschen ist so weit ich es sehe auch nicht mit einem Klick möglich, oder? “Delete” würde das ganze Board entfernen, so dass der Link nicht mehr funktioniert? 

Can someone help me get back the attention management controls in this board.  I can no longer see my avatar, the hide collaborators cursor button or the avatars of other people in the board.  This is the only board where this is happening.  I am board owner and creator. I need the ability to bring people to me as I am running a series of workshops in this board. Any help would be appreciated.  

I’ve noticed that when PDFs are brought into a Miro board, and you zoom in… it not only freezes the board, but makes the board corrupted and can’t be open again. You have to duplicate the entire board to even get in, and then it locks up again when you start to zoom into the PDFs. This has happened 3 times with completely separate boards.

Hallo liebe Leute :)Ich bin sehr erfreut auf die Funktion command+F für das Springen zu einer beliebigen Stelle im Miro-Board gestoßen. Da ich das Miro-Board für eine Art Workshop nutzen möchte, ist dies sehr hilfreich, um dem Nutzer die Navigation zu erleichtern, indem man ihn anhand der Pfeile durch das Dokument leitet.Leider sind die Pfeile aber sehr klein und ungünstigerweise immer oben rechts am ausgewählten Objekt platziert. Gibt es eine Möglichkeit, eigene Pfeil-Symbole zu erstellen und diese als Link zu verwenden/diese in einen Link zu verwandeln? Beim Testen des Dokumentes hat ein Testnutzer nämlich auf das Wort “Start” gedrückt anstatt auf den kleinen Pfeil daneben… Das wäre doch auch sehr viel userfreundlicher wenn es gine. Man kann leider auch die Größe des Pfeils nicht verändern. Hat jemand einen Tipp für mich oder weiß, was für Work-arounds es dafür gibt?Danke schon mal im Voraus!

Hey Miro community, does anyone know if it’s possible for me to connect to Azure from Miro to surface the cards if my work has Conditional Access enabled with IP restrictions for Azure? Thank you!Jah Min  

Can someone tell me how to define which camera the Video Chat app in MIRO will display (when using my MAC BOOK PRO and a DISPLAY SCREEN), right now it is defaulting to the laptop camera instead of the display screen camera (so people are seeing my side view).  I’ve tried checking which camera is the defualt camera in FACETIME and that is set to the display camera which is correct.  I cannot find a way to adjust this inside of MIRO.  Can someone advise? Thanks

Hello - I am trying to better understand the User Log in our Miro Account.  We have team members that have full licenses and are members on Miro but when you search using last activity they have no dates by their names. I am just wondering if we are paying for people that are not using the boards. Can they view boards and still show no activity if they did not make any changes. ThanksSharon

When I try to move a frame, all of the comments stay in place and there’s no way to get the comments to move with the contents of the frame.

I have not seen much on the new features (i.e, i missed the session and its not posted as a video). Is there an official or unofficial recap of the new features that have been teased? I signed up for Beta Access but don’t know what i might get! (at least in detail) Thanks,Rob.

Nothing happens when I click the voting icon in the toolbaar in the lower left corner. I have managed this before and normally there opens a section in top right corner where I can setup number of votes and time. What am I missing here, why does the voting setup not start?

Is there a way to select multiple text boxes and then make them all the same width and text size?

I’m a group new to Miro. We have a board where several people have been adding and moving stickies. All of the sudden we can’t move or add objects. Yes, cursor is in select mode (arrow, not hand). I’ve right-clicked in a blank area and selected unlock all, but the response is there are no items to unlock. There are no frames. In my case I’m using FireFox browser. I tried setting the navigation mode to mouse, but still no joy. It was working fine with FF and not having set the navigation mode. Also in my case, stickies and other objects are locked. What do I look for?  Never mind. I refreshed the page and now I see the that we’ve exceeded the free limits:  

I’ve been working extensively with templates over the last week - I’ve created ~40 custom templates so far for our class exercises and love the feature. I have two questions: What controls the behavior of the context menu (e.g. Edit & Delete) in the template picker as it seems to be appearing inconsistently? Is there any way to access the template picker directly from the main Board menu without having to either be in a board OR be saving a new template? Thanks! Kiron

New Miro user - apologies if I’m missed something obvious, I did search. I’d like to be able to have a Gantt chart and Kanban or some sort of sticky note view of the same data.  The idea being that we can manipulate either view and the other will be up-to-date.  I’m trying to develop a prioritized roadmap in a workshop.  Usually, we use a sticky note style view to set the projects on a relative start date and priority (upper left is near and high priority, lower right is far out and low priority).  What I’d like is for that data to populate a Gannt chart (and vice versa) and be able to dynamically switch representations.In my really ideal world, I’d tie dollars to each project and the gantt chart could have a few formulae that would then keep the cost by fiscal year up-to-date.How much of this can I do in miro?  It seems like the gsheet integration is just embedding a gsheet and not tying to any data but maybe I’m missing something.   Thank you for your help.Jon

Is it possible to have multiple different sets of sticky note tags in a single board?I’d like to do two different workshop activities using stickies and labeling (with different labels) on different frames on the same board. Let’s say Activity A has tags X, Y, and Z and Activity B has tags 1, 2, 3. But, it appears that once created, any tags created on a single sticky note in a board then appear on all future sticky notes created on the same board. 

Hi,I attempted to remove my credit card details from Miro to prevent any future payments being taken unexpectedly (as it is my personal credit card).In switching to invoice, my team has automatically been upgraded to 10 people, and an invoice generated for $769.48 ($960 - $190.52 for time remaining after the payment of $192 made for a year).    I now know that it is because 10 people is the minimum for invoicing (that is really clear after you’ve switched and you can’t change back!)  There was no clear message explaining what was about to happen, I didn’t intend to request 8 additional people, and I want to return to the previous state:  $192 for 2 people (or to be precise it is $190.52 for the remaining term)I am finding it extremely difficult to have a conversation with anyone from Miro!  I’ve emailed their billing address and created a ticket, but who knows what will happen next.  Reading the updates on this board, it’s likely I won’t be responded to - can anyone help me speak to th

hi there, is there anyone who can help me to find the attention managemnt icon? i can't see my owner icon next to the share button anymore, nor those of the collaborators. i have a team plan and i do not know how to make the icons visible again?