Skip to main content

Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,324 Topics
  • 24,487 Replies
7324 Topics
Kevan Kjar
Kevan KjarBeginner
posted in Ask The Community
Cannot change user access from VIEW to EDIT

I cannot give EDIT access to some of my users. I sent each an invite to EDIT. But when their names appear in the SHARING list, some are EDIT and some are VIEW. I change the VIEW to EDIT, and it changes back to VIEW. Any ideas anyone?Thanks,Kevan

7
Robert Johnson
3 years ago
aschraner
aschranerNew Here
asked in Ask The Community
Follow your own iPad from your laptop

I’m using Miro in Remote Workshops in my browser and share my screen via Zoom to participants. Now, for some parts of the workshop I have the Miro app on my iPad to make drawings. And as my laptop screen with MIro open is shared, I would like to be able to follow my actions on the iPad within Miro with the attention management feature.BUT: As I’m logged in with the same user on my laptop and iPad, I’m not able to follow myself. Is there a work-around for this?

1
Robert Johnson
3 years ago
S
ShaunaNew Here
asked in Ask The Community
Notification management on boards

Hello, I have created a board and added members to the board. However I have discovered that people are receiving a lot of notifications when I edit content etc. Is it possible for me to manage notifications for everyone on the board? Turn them off unless I push a notification or someone @mentions them?  Thank youShauna

1
Kiron Bondale
3 years ago
Tom Venning
Tom VenningBeginner
posted in Ask The Community
Improve Performance

Hi Miro Community My customer is complaining about board speed. The workshop is finished and now individuals are dipping into the board and discussing via sticky notes.In the ‘Tips to improve board performance’ refers to ‘Heavy Documents’ … What is that? I’ve uploaded, and unpacked 10 PowerPoint presentations, used photographs, shapes and stickies and 10 frames. Would it be better if I used jpgs of the PowerPoint Slides instead of the original ppt? Looking forward to hearing your wisdom. Tom 

1
Kiron Bondale
3 years ago
M
Mike AllmenNew Here
asked in Ask The Community
How do I do a new line using pen in Miro on iPad?

I like using my pen in Miro on my iPad so I can write text freehand and have it covert to printed text to ensure readability.  What I haven’t been able to figure out is how to go to a new line while writing with the pen.  Right now, I have to pull up the keyboard and hit return to do that.  Is there a way to make the pen do that for me?

1
Marina
Mironeer
3 years ago
Francesco Mondora
Francesco MondoraNew Here
asked in Ask The Community
Adding structured text to Stickies

I am in the process of collecting possible courses for employees. I’d like to add for every course pill some information including price, link, trainer, etc.I’m doing the trainer and prices with tags, but I want to add extra structured information on the sticker (title, description, duration, etc.) I want to do with stickies, and let people define and build their career path.How can I format differently Stickies?

2
Robert Johnson
3 years ago
C
C HackBeginner
posted in Ask The Community
Running first Ice Breaker Session!

Hi - I’m running my first Miro ice-breaker with my leadership team of 32 people. My thought is to use our usual meeting platform, Zoom, and then share my Miro screen while asking everyone ahead of time to be logged in their Miro account. Then those who haven’t created their Miro account yet can see the others participating and will see how they too can use Miro for their teams. I don’t quite get yet how to ouse the Miro video/chat with over 30 people (of which so far about 20 have created their Miro accounts) since I would have to go to Zoom eventually to continue with our regular meeting. In your opinion, will my Zoom + Miro plan work? With thanks in advance for your input!   

2
Isman Tanuri
3 years ago
Michael Mitschke
Michael MitschkeBeginner
posted in Ask The Community
Funnel through Mail-adresses (SSO?) to not have guest-users

Dear Miro Community:) I am running a community on a SaaS called Hivebrite.Users have to register with their Mailadress.Via iframe I have integrated a big Miro board for everyone to work with. Thanks to the latest update users finally are able to directly edit the board within the iframe.Right now every User who edits the Board is running as a guest-user within Miro.Now... what would be GREAT:Is there a possibility to use the login-mail of my platform to automatically create a Miro-user?So when they comment within the board each author has its own identifier and not just “guest” (as it is right now)?BestMichael 

4
Michael Mitschke
3 years ago
Lauren Schilling
Lauren SchillingNew Here
asked in Ask The Community
Can you use the Sketch plugin as a Guest Editor?

Hi everyone, I’ve installed the Sketch plugin for Miro, but can’t find the board I need in the list of options. Is this because I’m a Guest Editor on the board, not ‘Team’? Is it possible to use the Sketch plugin as a Guest Editor? And if not, are there any work arounds? Thank you!

1
Marina
Mironeer
3 years ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
asked in Ask The Community
Sharing settings → Permissions tab

I unexpectedly came across a Permissions tab/set of options in a board’s Share → Sharing settings back on September 30th while I was answering some a question on the forum. It caught my attention at the time as I didn’t recall ever seeing this option. I was focused on something else at the time so I grabbed a few screenshots and moved on.Now, when I decide to go back and dig into it further, I cannot find the options again! Mind you, I didn’t capture the exact conditions leading up to the option appearing, but here’s what I know:The board belonged to my spouse’s Education Plan (the setting may have been present in my Consultant Plan, however, I am the only member, so I can’t add an editor at the board-level without incurring a charge). My spouse was the board owner. The board’s Share settings: Team access & Anyone with the link were both set to → No access. Board-level sharing was to me as View only. The board was not in any projects.So what option am I talking about anyway?!My s

6
Robert Johnson
3 years ago
R
Ryan Wagner
asked in Ask The Community
Has anyone figured out a way to get date notifications?

I did a quick search and did not find anything in the community about this…Does the calendar function with cards have any kind of notification built in? For example, if I set a future date on a card, will it alert me when that date arrives? My suspicion is that the answer, at least for now, is no… If it does not work that way, has anyone figured out a way to get date alerts in Miro, maybe via some third-party app integration?Thanks!

1
Robert Johnson
3 years ago
S
SuzetteNew Here
asked in Ask The Community
Free plan - teams limit

Hi. If we are in free plan and I'm a member of a team I cannot create a new team for to have separate of boards that is not viewable to another team? what can we do? thank you

1
Robert Johnson
3 years ago
B
BenTCNew Here
posted in Ask The Community
Can you link grids so they dynamically update?

Is there anyway to make rows on two grids linked so that they dynamically update stickies and text from a different grids in a board?Our team is working on a strategic board that has a grid where each row is a different business vertical and columns are time. We also have sub-grids for each vertical that have the same time interval columns, but with different rows (main grid=KPI’s, sub-grids=resources needed to get there). For example, B2B is a row in the main grid, and we have a B2B sub-grid. Within the B2B sub-grid we want a row that pulls directly from the main grid and includes the high-level KPI’s over time (a simple =Xcell in Excel). Is it possible to do this in Miro? Thanks

1
Robert Johnson
3 years ago
M
Mark GlennBeginner
asked in Ask The Community
Consultant Plan - team limit

Hi Miro-ers,I’m on a consultant plan and seem to have hit my limit in the number of teams I can create when trying to create a 10th team. Given we work with lots of different clients, and we generally create a Team for each to avoid privacy conflicts, this is a bit of a problem. Has anyone else encountered this arbitrary limit? I’m being asked for payment details as soon as I try to create a 10th team, even though we’re on a 15 seat/month consultant plan.Here’s a screen grab:Any ideas?

9
Robert Johnson
3 years ago
N
Neeraj KNew Here
posted in Ask The Community
I am the board owner, but I don't have edit rights

Self explanatory title. I am the board owner of a dashboard I created almost a month ago. A few days ago, my rights are just limited to `Comments only`. I need to make changes in the dashboard and I can’t.Tried to duplicate the board, and it says  

4
Robert Johnson
3 years ago
T
TurboNew Here
asked in Ask The Community
Is there a way to set animated GIFs to autoplay?

Animated GIFs seem to play only after users click to play after entering a Miro board, but I am wondering if it is possible to adjust a setting somewhere so animated GIFs on a board are toggled to autoplay all the time … so all users see the animated GIF whenever they login and enter the board. Thanks for your help!

2
T
3 years ago
Kalos Bonasia
Kalos BonasiaNew Here
asked in Ask The Community
Use my paid account to work on another client's Miro board

I have my own personal miro account, one of my clients also bought a corporate miro subscription after I spoke to him very well about miro. Now, I would like to know if I can join my client's aiming board with my personal aiming account and cooperate with him. Or if my client has to buy a new license made especially for me in order to work on his boards.

3
Robert Johnson
3 years ago
S
Stefan RBeginner
asked in Ask The Community
6 hangouts at the same time with MS Teams and Miro

Hi, i am planning a conference with microsoft teams and want to make 6 hangout sessions at the same time where they should work in groups of 25 people on a whiteboard. It should be a world cafe methode so they should switch to another whiteboard after they are finished and another group continues the work on their board. How can we handle that? Is it possible and what plan and setup do we need for that? thx and cheers Stefan

8
Robert Johnson
3 years ago
M
Matthieu LuetNew Here
asked in Ask The Community
Miro Not showing any boards available to insert in Confluence

Hello,We have a couple users who cannot post Miro boards into Confluence pages.  If they try to copy/paste the link, it stays as a URL on the page. If they attempt to use the “Insert more Content” option and choose Miro option, it says there are not boards available to share with team.It worked fine previously. We did update our Confluence version (now it is 6.14.3) and are looking to update to the cloud-based version.Anyone experienced this?

1
Marina
Mironeer
3 years ago
G
GeraldineNew Here
posted in Ask The Community
Drawing tools compatible with Miro

I love Miro but when making presentations for students I find the drawing shapes available to be limited. I would really like to jazz up my presentations using diagram templates. People are used to the design thinking style of drawing and I would love to find a tool that could help me draw simple drawings …. even if these are standard templates. Any ideas?

1
Marina
Mironeer
3 years ago
Andrea de Wattignar
Andrea de WattignarBeginner
posted in Ask The Community
Cost of Day Passes is getting out of control - best practice advice please

Hi Community,A brief history on our set up:We are on the Business Plan and have Day Passes enabled. We also have SSO integrated and I am the Company Admin licence holder.My business unit in our large organisation funded Miro for our own use, and we have made Miro available to anyone else in our organisation, as long as Board Owners fund the licences consumed on their boards. With the SSO set up, anyone in our organisation (approx 4k employees) is able to activate an account. As our employees are discovering that Miro is available, I am rapidly receiving more notifications on a daily basis that individuals have activated a Day Pass and at $5AUD/person/day we are now spending hundreds of dollars in addition to our Full licences for what appears to be people simply satisfying their curiosity.I have put a feature request in to Miro to ask that Company Admin holders are able to see a list of all projects and boards created in an account (not view board content unless I've been invited - jus

8
J
3 years ago
J
Jame HealyBeginner
asked in Ask The Community
Day Passes for Consultant Plan

What a great feature, I love the concept and wish MORE SaaS products had this sort of thing.One question though, is there a Maximum to the $3/24hr period bill? At worse, a client using a day pass could go on for 20-31 24hr periods, but that would be a fairly hefty $60-$91 bill … is there any chance this “maxes out” to the same full user fee per month?

3
J
3 years ago
R
Ryan Wagner
posted in Ask The Community
Any way to count comments?

Does anyone know a way to count comments, especially by color or the text of the comment? I have a .pdf that has about 600 comments using four different colors, and I need to know how many of each color are on the board...Here’s a very small snapshot of this: 

1
Robert Johnson
3 years ago
C
Colleen CroninNew Here
posted in Ask The Community
One-on-one training

I'm a consultant looking for one-on-one Miro training including on-boarding participants. I'd estimate between 10 and 20 hours are required. Are any Pioneers or Experienced Collaborators interested in this contractual engagement? I did run this by Carl Smith of Miro for permission to ask this request of the community and he said no problem.

1
Robert Johnson
3 years ago
P
PeaceNew Here
asked in Ask The Community
Miro as Browser Home Page

How do we assign a Miro board as our browser home page? So that everytime my team opens a new tab on their browser, they will see our Product Roadmap board. 

1
Robert Johnson
3 years ago
Terms & Conditions