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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,698 Topics
  • 25,946 Replies
7698 Topics
V
VictoriacedenoNew Here
asked in Ask The Community
How to delete editable boards?

Hello, everyone. I use the free plan of Miro; and I’m aware that only 3 boards are editable, but I want to delete one of the editable boards but I cant find that option, just in the “only-view” boards I find it. I hope someone can help me with this little issue. thanks 

2172
Robert Johnson
3 years ago
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Jason RoachNew Here
posted in Ask The Community
Boards not loading

A board that I created and shared is not loading for me. I cannot even see the thumbnail--just the miro “m” that animates when trying to load, but does nothing. Help!

14182
Robert Johnson
3 years ago
A
Andreas DünowNew Here
asked in Ask The Community
new M1 compatible Desktop APP - how to use/transfer already existing boards?

I am using MIRO sind almost a year, having created over 60 boards for customer interactions so far.Since a couple of weeks, I am constantly getting “inviations” to download the new MIRO APP compatible with my M1 chipset Mac. If I do so, I would have to overwrite my existing MIRO programm (which I denied. How does this update would work? Do I have to start from “scratch” again...is this right? Or can I “transfer” all of my 60 so far created boards to my new M1 version? Or…Thx for your help, dear mironeers or community members.Andreas

2072
A
3 years ago
T
Tyler GraversonNew Here
asked in Ask The Community
SSO/SAML With External Free Collaboration Users

I want to configure SSO/SAML in our Google Workspace/GSuite account so that my internal employees will be forced to sign in with their google accountsHowever with that, we also have external individuals like contractors and clients who will also need to join on occasion to collaborate. They would not have a Google account.How do i handle this situation?Thanks!

3762
T
3 years ago
S
Sam LongBeginner
asked in Ask The Community
Restoring from duplicate board?

Hi,Is it possible to duplicate a Miro board and then at a later date use that board as a backup in case of any data loss through user error?  I know there is a backup feature but i wondered if there is any benefit to duplicating the board instead?Thanks!Sam

671
Robert Johnson
3 years ago
Y
yamiBeginner
asked in Ask The Community
How does teams and accounts works?

Hi! I have a Miro account with my work email and we use it for work, but I wanted to use Miro for other personal things so I create another account with my personal mail, It was that the right way to do it? I still don’t understand how teams work and I’m never sure who see my board when I create one, only members of that team? If I create a board and then share it my students, are they then gonna see all the boards of my team?

5795
Robert Johnson
3 years ago
J
Joscha BachmannNew Here
posted in Ask The Community
Schulungen und Workshops für den Einsatz von Miro

Guten Morgen, gerne würde ich in Erfahrungen bringen, ob es Schulungen oder Workshops zur praktischen Nutzung von Miro gibt. Die Community ist noch recht hung, aber sieht schon sehr vielversprechend aus. Viele GrüßeJoscha

881
mlanders
3 years ago
K
KimKlemkeNew Here
asked in Ask The Community
Team Admin cant delete team Members

Hi everyone, I have the question on how to delete users as an admin. i am a team admin (showed in the list of active users- and I am the only one). But I am unable (no three dots available to delete all other users) to delete users. I just saw that I am obviously (With the same email address) a member and a Team admin at the same time…The fact is that I created this space and I want to keep it with my crowd. What to do?   

2493
Redcross NL
3 years ago
B
BasakTNew Here
asked in Ask The Community
Items are moved automatically to a specific place in the template, then cannot be moved somewhere else

Hi,I have copied some items from a template in a miro board and pasted them in another template in the same miro board. However, I cannot move them in the new frame, although they are not locked. Similarly, in the new frame, there is a table, on which there are some sticky notes. I can move the sticky notes freely on the table, but when I take them out of the table, they are moved to somewhere else in the frame automatically and I cannot move them somewhere else in the frame other than on the table.What would you suggest me? Thank you.Note: The template is created after making the table.

741
B
3 years ago
T
Tara FishNew Here
posted in Ask The Community
[RESOLVED] Not possible to share a board for editing with Day Passes: "User email domain not allowed as board guest" error

I am having this issue and my meeting starting in 30 min 

1023
Marina
Mironeer
3 years ago
C
CarolinaNew Here
posted in Ask The Community
How can I limit editing in a group of curious teenagers?

I will work with a group of curious teenagers. I would like they stay focused on the designed workspace. So, how can I limit their movement? How can I prevent them from adding or removing elements to the board? Can I configure the toolbar to have only the necessary options?

10075
Robert Johnson
3 years ago
M
Makenzie LeyNew Here
asked in Ask The Community
Board Size Impacting Performance?

My team uses Miro for mood boards and concepting, so they become very image heavy (~3000 images) and slow down quickly. A common question from coworkers that I haven’t found in this community - does the actual size/scale of your images and boards impact Miro’s performance?Thanks all! 

2311
Kiron Bondale
3 years ago
J
jeremy millerNew Here
asked in Ask The Community
How can I delete boards I didn't create on my free account?

Hello. I recently did a workshop where I presented a miro board and invited the participants to collaborate on my board using the share link. I have the free account, so the only way to share and edit was with the “share board and team” link.Some folks who probably aren’t sure how to use miro, copied the board onto my account. Now my free account is unusable because of the additional boards.Unfortunately, I can’t figure out how to delete these additional boards.How does one go about deleted boards that I didn’t create?Thanks in advance for your help!

4772
Robert Johnson
3 years ago
J
joah moatBeginner
asked in Ask The Community
How does excel or google sheets interact with Miro?

I am thinking of integrating google sheets and wondering if anyone has had experience using with Miro.  I see that Zapier does automate certain processes (I have yet to fully experiment).  Has anyone used google sheets or excel with Miro with any success?Thanks,

1570912
Robert Johnson
3 years ago
M
Mark RollinsBeginner
posted in Ask The Community
Can 2 users with their own individual Consultant Plan collaborate in full on a board?

I am working with a consultant friend of mine and we both own our own consultant licenses. We want to collaborate in full on a board using our own individually paid for plans.Is this possible yet? I see from some previous discussions some time ago that this was not available but was a potential wish list item, has this progressed at all?Seems reasonable to me that 2 fully paid for Miro users should be able to use what they pay for and collaborate on a collaboration tool…Thanks in advance. Mark

432
M
3 years ago
G
G Kortum
posted in Ask The Community
Help: embedded youtube videos stall

To begin, I do not know if this is a Miro issue. I have to start somewhere. I use Miro to teach. We just started our school last Friday. i used Miro flawlessly last year. We use Google Meet to connect with our students. I use a Macbook pro late 2011 with MacOS 10.13.6 I made a new board for this year, but the content is basically the same. I put the same youtube URLs I used last year. They are from my youtube channel. (They are SD. They are short.)   What happens?  (When I am modifying you using the board without Google Meet, all videos play.) Using the same computer as last school year, I can present my Miro board on Google Meet and interact with Miro Elements: notes, shapes, pens. However when I click on the youtube video it either starts and then stalls or it stalls from the start. I tried it on a Macbook Pro mid 2012 retina with MacOS 10.13.6 and I get the same results. (I cannot upgrade to Catalina because the computer is not mine.) I tried teaching/presenting on my iPad 6. The yo

2393
Robert Johnson
3 years ago
B
Bodo RadtkeBeginner
posted in Ask The Community
Miroverse | Can I see all my liked boards? Like a favorites list?

Hi all,I was wondering if I can somehow see all my liked boards in Miroverse? Comparable to a favorite list. That would allow me to do some broader research first and then get into depth when having all my liked boards at one place. Thanks for your help,Bodo

3221
Kristin
Mironeer
3 years ago
K
KelKBeginner
posted in Ask The Community
[POTENTIAL BUG] Board Position Jumps when using Stylus on Android (tablet app)

When using a stylus on my Android tablet, the entire board shifts down and to the right. I’ve uploaded video of the behavior here.Please note that this happens whether my palm is on the screen or not. Thanks for looking into this. Please let me know if you need any additional information.

594
Robert Johnson
3 years ago
R
Ryan RommelfangerNew Here
posted in Ask The Community
Has anyone set up physical displays (3 or 6) working in concert with one board?

thanks for your help

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R
3 years ago
L
Lynn SaadiBeginner
asked in Ask The Community
Colleagues can't sign up (not receiving confirmation email)

Hello, I’m trying to share my board with my colleagues, 5 of them seem to be having the same problem.They are not able to just log into the board as guests. My link (shared via copying the link from Miro) is set to allow my team access to view and edit the board. I have no password set, and it shouldn’t be stopping people from joining. When clicking on the link, they are taken to a sign in page. They are not able to sign in or create new accounts as they don’t seem to be receiving verification codes. They are trying to log in via their British Red Cross emails, and we do not have any sort of firewall or security measures against Miro as the rest of us can access the board just fine.  Is there any way they can just join as guest without having to log in? Any help on this matter would be appreciated!

8044
L
3 years ago
F
Freya.GNew Here
posted in Ask The Community
Sticky notes disappear & mouse cursor doesnt show for others

Dear all,I have a colleague from whom I cannot see the mouse  cursor when he enters my board. Have this ever occured to you?Furthermore, his sticky notes disappear after he pinned them on the board.Can anyone help?Many thanks and best regardsFreya

3883
Robert Johnson
3 years ago
C
christofBeginner
asked in Ask The Community
How can i add Image to the card?

 How can I add mock-ups as jpg PNG gif to the map in addition to the acceptance criteria as an aid?  

34673
R
3 years ago
S
Sabrina SchiederNew Here
asked in Ask The Community
Invoice after ending subscription

I easily could find the first invoice in the billing section. Now that we have cancelled the subscription and only use the free plan, I cannot find a way to see the other invoice from the second month that we paid. Is there a way to get this invoice?

682
Robert Johnson
3 years ago
D
Danny LievensNew Here
posted in Ask The Community
Minimal font size

I want to a way to adjust the font size within a card or control the default font size of newly created cards and the headers.This font should be relative to other objects. This would greatly help readability whilst zooming in or out.  

4191
Kiron Bondale
3 years ago
C
Cerstin HannestadBeginner
asked in Ask The Community
Manage various MIRO Accounts

Hi, I just bought MIRO to manage several clients within one account. But I already have several Accounts with different email adresses. My question is: how do I import Boards from different account into one? Is that even possible? So grateful for your help! Cheers, Cee

701
Kiron Bondale
3 years ago
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