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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,833 Topics
  • 26,305 Replies
7833 Topics
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Jacques DoornenbalNew Here
asked in Ask The Community
The use of tags in shapes

Can we have tags on all shapes? I use the shapes for different people, it would be nice if we could add the tags to all shapes.

13121
Kiron Bondale
3 years ago
P
Pei EeNew Here
asked in Ask The Community
Board owner on leave

Board owner is on leave. The board members are only able to view the board. The board member would like to take over the ownership to manage the board during board admin’s absence. What is the possible way to work this around?Thank you

321
Robert Johnson
3 years ago
M
Mateusz HajnyszBeginner
asked in Ask The Community
Issue with copying data from excel to MIRO

I love the feature to paste cells from excel/google sheets and have each cell appear as a separate post-it. It’s amazing for problem solving sessions.Now, I used an external tool for idea generation (we got over 150 ideas). After that I wanted to put them in MIRO for discussion, grouping, filtering and sorting (convergent thinking part of the finding ideas for a problem). And here’s the issue - when I copy ideas from the google sheets file to MIRO:I’m getting an error message: “Sorry, you cannot paste more than 5000 cells or 6000 characters.” As expected not all ideas end up being pasted to MIROMy data didn’t exceed the 5000 cells limit, but did exceed the 6000 characters limit, but I ran a couple of tests with simplified data sets:SET 1 Data 200 cells - one BELOW the other (separate rows) each cell contains a word with a length from 4 to 7 characters according to excel formulas, as well as to https://easywordcount.com/ there are 200 words, 1070 characters (without spaces) and 126

12746
R
3 years ago
A
Anders KjöllerströmBeginner
posted in Ask The Community
Go to and autoplay embedded video on click

Hi In a workshop I set up I wanted to finish by clicking an icon that would move over to an embedded video and play it (the “that’s all folks” with Looney Tunes). I could not make it both navigate to and start the video on the same click, so I linked to the external youtube page instead (where I could include autoplay in the link).Is it possible to include an autoplay command in an internal Miro link to the embedded video.? if so, how do you do it? ThanksAnders

9912
K
3 years ago
Zoe Green
Zoe GreenBeginner
asked in Ask The Community
How many board Co-Owners can you have?

Love the new beta board co-owner function. How many co-owners can each board have? 2? 12? infinity? Thanks!

741
Robert Johnson
3 years ago
A
André AgerholmNew Here
asked in Ask The Community
Export JPG

I am on a paid plan. I can't figure out how to export to JPG, PNG or similar. Only option is as vector PDF but that can't get into Keynote. Why is it I can't save as JPG or PNG or similar?

4732
A
3 years ago
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Анастасия ПарфеноваNew Here
asked in Ask The Community
How can I unlock my board?

My board is inactive now, because “my team has reached the free plan’s limit”. One of my team’s members was my another profile mirosoftsofa@gmail.com. I’ve already removed it. Now I have just 3 members in my team. Can I get free plan again?

6221
Robert Johnson
3 years ago
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Grehova AnastasiaNew Here
posted in Ask The Community
Don't see any possibilities to delete my card from payment method

I just canceled a subscription on my employe account because she won’t work with me anymore. But there was my card attached to her Miro profile. How can I delete a card from payment method if I don’t have another card to change with and I won’t pay for this account from now on?

3431
Robert Johnson
3 years ago
A
Amalia KtsoevaNew Here
asked in Ask The Community
Problems with board rights...I'm the owner of a board but somehow became a commenter, how can i undo it?

 

451
Robert Johnson
3 years ago
S
Sophie LiboutonNew Here
asked in Ask The Community
Locked in view mode in my own board (via own private account)

Dear,I am a recent user of Miro and I put my own dashboard in view only.Which makes i can’t do any updates. I know it’s not the best idea I got. Soit …Who can give me advise to debolck my own board and get back update/modify view? I have admin right on my account. Thanks for your help.

3725
Robert Johnson
3 years ago
S
Surbhi PaulNew Here
asked in Ask The Community
New Joinee

How can I get certificate by using Miro application?

191
Robert Johnson
3 years ago
S
Sajan MathewBeginner
asked in Ask The Community
Guest Editor on enterprise plan

Hi, I am an enterprise user. How do I invite guest editors from the same organization? 

1661
Kiron Bondale
3 years ago
Sarah Banasiak
Sarah BanasiakBeginner
posted in Ask The Community
Hiding frames and using the protected lock in a group of co-facilitators

Hi Miro heros out there,I frequently use Miro boards for online trainings and workshops, e.g. on communication, conflict resolution etc. Sometimes, the trainings are facilitated by two equal facilitators.There are two functionalities that I like very much when it comes to online facilitation:1) Hiding frames and revealing them by step by step as the training proceeds2) Using the protected lock to avoid objects being changed by the participantsIs there any possibility that both facilitators can access these two functions when working on the training board? Usually, these functions are unique to the board owner and there can be only one board owner… Looking forward to your comments and tips :-)All the bestSarah 

3305
Fredrik Wendt
3 years ago
K
Katie CockroftNew Here
posted in Ask The Community
How do I get the miro webinar link for today's session?

I’ve registered for today’s miro webinar and haven’t had a link or a email acknowledging my registered interest. I have checked focused, other, junk and also used two other email accounts to register and nothing has come through. Can anyone send me the zoom link? Thanks.

768
R
3 years ago
K
Kirstin RoquemoreNew Here
asked in Ask The Community
Edit googles slides/docs in Miro without going to a separate page

The only way to edit a google slides doc is to open it in another screen away from the whiteboard. Ideally you should be able to have the google slides doc open on the whiteboard while you continue to think of ideas/ brainstorm. This way if something comes up you can add that idea to the google slides immediately without breaking flow. Or you can look at a document like a creative brief that will give information you need to crate new ideas. This is the same for mp4 video/ google docs/ pdfs any document that you work on or need while working on the whiteboardshould be open and accessible in the whiteboard while using the whiteboard. This is imperative and a game changer to work flow. 

993
Marina
Mironeer
3 years ago
W
Walter BoegerNew Here
asked in Ask The Community
Lost a project

I lost a project - and cannot find t back even using all suggestions offered here.  I opened a new account with my university email since I discovered that I had a free account this way.  Tried to transfer the projeto to the new board and connecting today I can no longer find the project.Any help is welcome.  Is there a way to recover previous versions?  I am afraid that I may have written or doubled the name of the project Thanks

1243
W
3 years ago
R
Richard CouillardNew Here
asked in Ask The Community
How to know which specific users have access to a board

Hi. I have created a board and provided specific people access to it. I now would like to get a list of which individuals have been sent a link. Is there a way to do this? Thanks

2111
Robert Johnson
3 years ago
C
CurtJNew Here
asked in Ask The Community
File as thumbnail

I have a list of cards, currently about ten, in a panel. Each one has an associated PDF that I want to show on the board.I can’t add a PDF to a card so I intent to upload each pdf and place it next to the associated card with an arrow link, or combine the card & PDF as a group.When I upload a PDF to the board it’s very large. If I scale it down I can’t then zoom in close enough to read it.Is there a way to represent a PDF as a link/icon/thumbnail so that it can be expanded somehow on the board, and then collapsed down again to keep things aligned and tidy?

1062
C
3 years ago
H
Hugo WiesenfeldNew Here
asked in Ask The Community
How to convert an existing decision tree into landscape format

Hello, I built a decision tree in portrait format, is it possible to modify it and put it in landscape format automatically? Thank you in advance for your answers

2701
Kiron Bondale
3 years ago
A
anthony sperlingNew Here
asked in Ask The Community
How to make a board that is the only board viewable by guests

Hello community… I’m not a super experienced Miro user, but I’m trying to create a board that we can invited a customer to (guests, not part of our company) so that they can collaborate with us on a project. I only want this board viewable to the guests.  when i created a test invite to my personal email (to test this), it gave me access to the board, but i could also navigate to see all our boards...(not what i want). Thank you in advance for help with setting up this single board privacy… cheers...

551
Robert Johnson
3 years ago
J
Jayesh JoshiContributor
asked in Ask The Community
I am looking for a way to export all the links from Miro (ie when 2 sticky are linked).

During PI planning with 15+ teams, a number of stickies are created and some of these has dependencies i.e. between team(s).Rather than navigate the Miro board, it would be useful to export all the tickets (e.g. to check, confirm the status of the dependency etc).Therefore the ask is how can I export links from a Miro board?

1501
Kiron Bondale
3 years ago
S
ScarciaNew Here
asked in Ask The Community
Use Miro as Library - How to make sure the library stays intact?

Hi Brilliants!I use a Miro board as Library for E-&Audiobooks - Images of covers work are linked to dropbox files that can be downloaded.How can I set this up so that people(with just the board-link) cannot edit but still access the links? This seems not possible with Edit nor View-only rights - either they can edit everything(not desirable) or they can’t click the links(which is the purpose of this library!) ‘Public Library’ - How to set this up so that people with the board link can place their own covers linked to cloud-files, but cannot edit the links of others?Would be really grateful for your feedback! ;-) Big thanks!

1643
Robert Johnson
3 years ago
J
jeremy capdevielleNew Here
asked in Ask The Community
Miro won't load

Hi everyone, I see this question has been posed in the past but apparently there wasn’t a surefire fix. When I try to log into my Miro account or access a Miro board the Miro logo continues to show loading, but nothing else happens. I can’t access any of my Miro boards. Please help!

11523
Robert Johnson
3 years ago
G
GavActive Contributor
posted in Ask The Community
Define Scaling limits?

I wasn’t sure what the right terminology for this question is. I have a problem where, if we bring in content from multiple boards, the content scaling is never right. We select multiple items, yes we can scale them, but the end result is often crazy sizing issues. Is there a way restrict sizing or resize the entire content of a board so that everything is scaled the same?For example on Board A. someone is working. For whatever reason everything they create is HUGE (font 72 with images and frames correspondingly large). On Board B the user is much more reserved (font size 14 and images scaled around that). I see particular issue with connectors between shapes. If he Shape is huge the scaling on the connector remains the same and is tiny. Look at this image - I have scaled to 100%.   

3743
Kiron Bondale
3 years ago
Y
Yuka KurosakiNew Here
asked in Ask The Community
How to embed miro's frame in Notion

I want to embed miro's frame link in Notion.I copied miro's frame link and embedded in Notion but embedded thumbnail don't show the frame in Notion. The embedded thumbnail show other point of miro's board.When I pasted miro's frame URL,it worked.But I want to show thumbnail of miro's frame in Notion.Do you know how to work?Is it bug?Thank you for your reading😀 

36173
Y
3 years ago
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