Team Admin can't access User edit features

  • 20 June 2023
  • 1 reply

The existing Team Admin and I have been trying to follow this guide to change ownership of our team from her to me. However, in the Team Settings page, she cannot see the three dots to the right of each user that would allow her to change their status or delete them from the team. Is this a known issue, and is there any way to get around it?

1 reply

Userlevel 7
Badge +12

@Amy Rawe - What plan/subscription type is the team a part of? I have not come across a scenario where someone is a Team Admin, but does not have the the ellipsis/three dots menu at all.

If using a browser, have they tried disabling all browser extensions - opening in an Incognito window usually accomplishes this.

Can you share a screenshot of what they are seeing? (The more the better, e.g., the whole Miro screen, blurring/masking any email addresses.)