Ask the Community

On my diagram I’m showing gridlines and want to enable “Snap to grid”, but it’s showing up as disabled. See screenshot below. Settings > Preferences > Grid > Snap to grid How do I enable it?  

Hello all,My team and I are building our SOPs and Checklists and Trainings in Notion.Can I make a Miro Board to serve as a dashboard to those assets? I think Miro would be a superior way to enter and navigate these kinds of interconnected assets. I’m think it is just as simple as hyperlinks, yeah?Thoughts?And thanks.-dan

If someone sets a boards access so that the team the board is in has no permission and specific members in the team have edit access, which permission takes precedence.

Good nightHelp me, pleaseHow can I dock frame areas to each other?

Hi! I was working with a group and writing to their ideos onto mindmap.Later opening the board mind map was ther wihtout the notes I made.When I open the versions of the board it show only the center of the mindmap and “visits” the notes wihtout content.Be well!Arno

I know I subscribed, but typically in an app, there is an account summary stating the plan you’re enrolled in and billing issues etc.  I’ve look and can’t seem to find such a summary… Any help would be appreciated. Thank You

Hey there,My issue is when zooming in and out while Miro is out of focus.While the app/browser are the current Finder window (in MacOS - colored exit/minimize/full screen), i use `ctrl` + mouse scroll to zoom in and out, and the location of the mouse affects the focus of the zoom.When the app is not current (grayed exit/minimize/full screen) and i use `ctrl` + mouse scroll while the cursor is above the Miro window, the zoom works, but the focal point of zooming is the last place the cursor was at before the windowThis is regardless of what interface of Miro I use: the desktop app, Safari or ChromeI sent this here because there is not option for free users to report bugs, please help this get to where it should MacOS version 12.5Miro Desktop app v0.7.19Safari 15.6Chrome 105.0.5195.125 

I’ve encountered what I think is a bug, but may be a feature… The name of each Frame that I have on my board does not show up unless you are actively zooming in or out (i.e. scrolling the mouse wheel) on the board. It means you can’t see the name of the frames when navigating around the board which seems to be unintentional. Has anyone else seen this?

I would like to delete a connection line, how do I do this?

Can I display the branches of the mindmap all around the core concept from which the branches come. Or is the only display having all the brances to the right or left of the core?

Can anyone tell me how toput a smaller frame on top of a larger frame and and have the smaller frame (with its content) “lock or link” to the larger frame - so that when i move the larger frame the smaller one and all the content move to? place frames ontop of a large SHAPE - i want the shape to form the backgroud area on a board, so that it stands out on the board.  And i want all the content and frames of that are to lay ontop of the object. Right now all the frames go behind the object and i can’t figure out a way to bring them forwardAny guidance, hacks or ideas would be greatly appreciated!

In this topic:https://community.miro.com/ideas/offline-mode-925two answers (mine and Hendrik Stahls) got deleted - why?Exacly on this position my answer I know I often have a harsh tone - but in this case I only mentioned two or three software alternatives by name that are offering an offline mode and I linked a list from Lisette Sutherlands website who was guest of an official miro seminar.What is wrong with this?Is it not anymore allowed to show alternatives - and in this case all this alternatives where from Lisettes Sutherlands website (I have found them via her list) and she even mentioned here website in the official miro workshop video 

Yes, not resolved.  My team pays for this service and I will be opening a ticket.  Others that are experiencing this Please open a ticket as well, as it should help them know that it is an issue and to better understand what is causing the issue in order to fix their code.

Kia ora everyone My name is Jaime. I’m a Service Designer working in government, and a Company Admin for our Enterprise account. We have been rapidly scaling our Miro enterprise membership, and I’ve been tasked with creating a sort of ‘Team Admin 101’ guide for our new and existing team admins, as the number of teams continues to grow and the ability to have oversight and one-on-one training becomes more difficult. I’ve normally pointed people at the various Help articles but I’m wanting something a bit more interactive and personalised to our organisation.I am beginning to create my own resources, which I’d be more than happy to share once I’ve done so, but I was wondering if anyone in the Miro community has created something similar they could share? I’m wanting to cover permission, sharing options, projects, adding/removing team members, and best practice for protecting sensitive IP when collaborating with internal and external guests. Just a general

Help!!  all of the sudden the names of the frames keep disappearing. Only if/when I scroll in or out they pop up... to disappear again... help! looking forward hearing from you.. best, StijnHelp!!  all of the sudden the names of the frames keep disappearing. Only if/when I scroll in or out they pop up... to disappear again... help! looking forward hearing from you.. best, Stijn

I have a board that I callÇ my memory, because it~s where I store all my brain farts, and it got stuck!! I was creating a process flow, and I copied and pasted the process flow, and now the board seems completely broken.  The board does open, and as long as I do not touch it everything seems fine. But as soon as I click on anything in the board, this happens. note the <1% in the zoom sectionand for the rest all dead.  I’d really love some help, as I’m using the free version, and apparently Miro doesn’t help free boards, even if its corrupted like this... 

Hi Miro community,I’m having a problem where all the comments on the boards only appear when I’m zooming in or out. When looking at the board stationary they completely disappear. They are still there but you just can’t see them. This is obviously quite frustrating when trying to collaborate with my colleagues and has been a problem for the last few weeks now. Perhaps someone has an idea which can help? It would be very much appreciated! AI’ve recorded a video of the problem below. 

Hey folks, I have historically taught a class that uses Miro and am taking a sabbatical this semester so I need to transfer control of the Miro team to the professor who will be replacing me so they can use all my templates.  I don’t appear to be able to do this. Is this a limitation of Educational MIRO boards? Is there a way to transfer or share ownership?Thanks! 

Hi all,I’m trying to group a few Miro boards into one master board so it can be used as a jump off point.  I’ve tried just copying the link of each board and pasting the link into the master board.  This works fine but some of the boards show the title and the thumbnail and others show messaging to sign in.  the messaging to sign in is pretty annoying as I can’t tell what the board is as they all look the same.  any ideas why one board shows the title and preview when pasted but the other one doesn’t? I looked at the sharing settings and they seem to be the same 

Why I can’t find timer on some of my boards, even though I have installed the timer apps and also I’m not GUEST.Timer has been installedNo timer access on the above toolsNo timer access from the sidebar tools 

I want to be able to highlight problems in a section of the work flowchart process.But I want to keep the look of the workflow streamlined and not messy.Ideally the user would click on the shape and if there is a ‘note’ attached to the shape it would pop up in the right hand side for example.Can this be done?

Hi, I would love to access stickers and emojis on a mobile device. ThanksPatrizia

J’ai envie d’essayer miro avec un stylet.Est-ce que quelqu’un a une expérience à partager ?

What's the limit of collaborative members whiteboard? I mean, can I work with more than 250 collaborative members?

I am adding a 25 frame template to a board with 20 frames. It is adding them before frame 1. How do I either move them to the end of the frames list with manually moving all 25 separately? Or, can I import the templates frames after the last frame somehow?