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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,880 Topics
  • 26,438 Replies
7880 Topics
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Satu AaltonenNew Here
posted in Ask The Community
Cannot find the Upload icon on the creation toolbar

Sorry...my mistake. I did not realize that I had to click ‘down’ icon several times to find all the icons - I clicked only once and it showed me only one hidden icon. Case closed. (And now I do not know how to delete this message :-))-satu

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2 years ago
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Anna GranbergBeginner
posted in Ask The Community
Lost Miro board when upgrade to educatoinal license

HiMy colleague lost her board when she upgraded to educational license. How does she recover it? (I am pedagogical IT support).BrAnna

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2 years ago
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Mandy BowNew Here
posted in Ask The Community
Does free Miro automatically delete boards after a while?

I used Miro a few years ago, then again 12 months ago.  The work from 12 months ago was there, but not the older work.  That I could find anyway.  It wasn’t shared with anyone.  The more recent work was shared in a team.  Any idea on if its deleted by Miro, because I would never have deleted the work.

1181
Henrik Ståhl
2 years ago
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VinayPNew Here
asked in Ask The Community
Laptop overheats when Miro is open.

I was wondering if anyone else has run into this issue where the laptop (mine is a workstation laptop) has its cooling fans running continuously on high whenever Miro is running (either on app or especially in browser). It doesn’t matter how big or small the board, all I need to do is keep the app or the browser version open (even in the background) and wait a few mins to hear the cooling fans running at peak speed. Is this a bug or an issue with inefficient code causing poor handling of system resources? The same issue also seems to cause system crashes when Miro is opened while a cad application is also running (SolidWorks) simultaneously.

623
Henrik Ståhl
2 years ago
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Molly AstellBeginner
posted in Ask The Community
Did I change something or did something change? Line angle question

I had been working on making a “family tree” of sorts to better visually arrange the genetic relations of some falcons, and everything was coming along nicely in Miro, but it seems sometime in the past week or so, all of my 90 degree angles have gone curved, making the tree visually a bit of a sloppy mess. Is there a way to fix this? Did I do something or did something in Miro change? I tried viewing in different browsers and downloading the app, and browsed through some questions and tutorials but haven’t yet found the answer… 

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Robert Johnson
2 years ago
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DibsdalecNew Here
posted in Ask The Community
Layers - breaking down into greater detail

I would like to have MIRO be able to have linked layered or nested boards Top level board that is a simplified summary of ideas.  Each component on the highest level could break down to a lower level board where the high level component is decomposed into more detailMany management type users want succinct summaries of ideas (top layer good for them)People who have to build or develop ideas need to drill down into more detail.  The devil is always in the detail.  The lower layers provide the more detailed views that satisfy the builders or developers of the ideas.Should not be limited to 2 layers - should be any number of layers. 

7153
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2 years ago
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Abe FromanNew Here
posted in Ask The Community
How do you select an object under another object?

I am trying to select a circle that is behind an icon. Is there a quick way to select the circle? Similar to Illustrator?

8553
Henrik Ståhl
2 years ago
Олег Косметон
Олег КосметонBeginner
posted in Ask The Community
Duplicating the inserted printscreen

Duplication of the inserted printscreen When inserting a made printscreen, 1 printscreen appears first on the board, followed by 2 printscreens. The printscreen makes a standard keyboard shortcut (ctrl + prt sc) and is inserted on the board with a standard combination (Ctrl + v). The problem appeared on 04.04.2022. No one has encountered*?​​​​​​​https://drive.google.com/file/d/1Np4Lc0f2wfR6BRTxIPYbFbhPIc77MLS_/view?usp=sharing

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2 years ago
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Jerónimo RamosBeginner
posted in Ask The Community
Can't unlock some elements even though I'm the board owner

HelloI’m the owner of a board in a team. I’m signed in and my profile is showing on the top right and correctly shows board owner. When I select some elements in the board only 3 dots are shown and I can’t lock or unlock the element. Neither does another paid member of my team. I searched for this topic in the forums but noone seems to have the exact same problem.  

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2 years ago
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Emily CallaghanBeginner
posted in Ask The Community
How to recover boards from DELETED team

I deleted a team (based on suggestions from MIRO to remove seats so that they weren’t billing me incorrectly) and didn’t realize there was a CLIENT BOARD connected to it and now it says it’s GONE. The board that was deleted is not under my current “team” so I cannot do the simple board recovery. when I go to the URL this is what I get. WTF?!  

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2 years ago
Said Saddouk
Said SaddoukGroup Leader
posted in Ask The Community
How to hide content from everyone but a single person?

Hey folks, I am looking for a way to hide some content on a board from everybody but a single person. Or the other way around: only show it to a single person. This would be very helpful for some games, for example when nobody should see which card somebody pulled. I already tried out some stuff but I think there must be a better way/workaround? Any ideas we can discuss and build on to solve this? Rgrds Said

3252
Said Saddouk
2 years ago
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Marc SaundersNew Here
posted in Ask The Community
Vulnerability Check Spring4Shell

The past day has seen the IT community checking their resources and applications for the use of the java framework Spring, i wanted to check if you actually use that Java framework at all. If you do use it, i presume you will have a plan to mitigate/patch the affected software? i would be grateful for some insight into the exposure of our accounts / Dashboards. Regards Marc Saunders

4597
Henrik Ståhl
2 years ago
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jedrekNew Here
asked in Ask The Community
Gray boxes around handwritten text

Hello, I am using Miro as a whiteboard replacement for my online quantum mechanics course at the University of Warsaw. So far everything is very smooth, the only thing that students have complained about is the fact that whenever I write something it appears inside a gray box with my initials. Sometimes this box does contain an entire word, but just a single letter (or even part of it), which makes it quite distracting. I understand that this is supposed to tell the others who is writing what but in my case, I am the only person writing on the board, so there is really no need for that.   Is there a way of switching off this feature so that no gray boxes appear when I write (either on my side or on the student side)?   thanks a lot! jedrek  

5382
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2 years ago
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TRSActive Contributor
asked in Ask The Community
"@user" in cards or alternate long-form discussion?

One of the things that I feel is lacking in Miro is an easy way to have "long-form" discussions.  I am coming from Basecamp where the discussions were more a bulletin board type of posting.  I am trying to find a smooth, efficient way to have similar conversations in Miro.  These discussions usually relate to individual images or full frames.  Cards seem like the most logical way, but I can't "@" someone to get their attention. Any immediate ideas? We also do a lot of project discussions in Slack, but it isn't tied to an individual board.  If possible, it would be best to do this all in Miro without plugging in an alternate app, though I guess I could create a Google Doc and have it accessible from inside of Miro, and I could @ people there.

3337
Kevin Deeb
2 years ago
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Elio8New Here
posted in Ask The Community
Your content is not private unless you pay for it?

This was  the weirdest “problem” I had with the program/site.What I create is apparently not private; unless I subscribe to  Miro forever?I cannot create any content for free; that could not be looked upon by anyone. 

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Robert Johnson
2 years ago
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Kolomentsev MikhailBeginner
asked in Ask The Community
How to turn on camera on your board?

How to turn on camera on your board? 

1842
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2 years ago
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Andrew McKinleyBeginner
asked in Ask The Community
Frame won't delete

There is a persistent frame in the middle of my board. I can’t move it, rename it, or delete it. I have tried both using the options in the ellipsis dropdown in widget above the board and from the frames sidebar. I am setting up a workshop for tomorrow.  

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2 years ago
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AlphaNew Here
posted in Ask The Community
Control what is displayed on Presentation Mode

Able to Control the presentation like you can via zoom, or clubhouse.  This way you can control what the users are looking at.

272
Robert Johnson
2 years ago
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Sofi AspegrenNew Here
posted in Ask The Community
You don´t have permissions to view this board on my board

I left my miro board to work in another program, when I opened it again I got a message saying that “You don´t have permissions to view this board. Hit the acces button to let the board owner know you want to get in” I chose request access and get an new message that "request has been sent, if the owner approves the request, you will receive an email notification” . But it is my board that I created while I was logged in and used for a week. Now everything is losed, or inaccessibele.    

2585
Robert Johnson
2 years ago
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Olivia L DaoustNew Here
posted in Ask The Community
Images not loading until they are moved again

For some reason, some of the images i’ve uploaded sometimes don’t appear when the board is reloaded until I move them. It’s not a time issue of the images taking too long to load. Also if an image doesn’t load it is for all users, not just myself.Has anyone ever had this issue? Is any way to fix it on my side or is it a bug with Miro.

3364
Cody Lambert
2 years ago
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miruses
posted in Ask The Community
gifs?

does gifs? used ‘upload > upload via url > and its not showing the gifs also how to remove the extra link info that is attached to your upload? where is the option?other apps only copies/uploads what you wanted looks like it doesnt do this for youtube videos (very inconsistent ui design in this aspect/part)   

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Terry1544151
2 years ago
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Agnes LeclaireNew Here
posted in Ask The Community
PDF Export best quality process interrupted

Dear all I have the problem, that I cannot export my board as a best quality pdf. Every time I tried, few minutes later the process of export is always interrupted by an error: “something went wrong …”.  Has this something to do, that Miro has a limitation of data volume? The board is filled with many images and many pages/frames. So maybe overwhelmed with the data size? Please help. P.s. i have a Miro license, so no free version. Thank you!

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2 years ago
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ViktorioNew Here
posted in Ask The Community
Ownership of board

Hello, i have problem with ownership of a board. I see, that I am owner, but I can not edit it at all. Do you know why is it so? Please, do you know how to get access to my board? 

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2 years ago
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Paula DunnBeginner
asked in Ask The Community
Kanban notifications

Hi there, when you assign someone to a card on a Kanban should they get a notification and an alert when the activity is due?

10706
Kiron Bondale
2 years ago
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ErlendNew Here
posted in Ask The Community
Hide comments

I’d like to invite a focus group and have the participants evaluating a number of different ads in Miro by using the “comment” function. In order to avoid the risk of being influenced by other group members: Is there a way to make sure that only the user’s own comments are visible to them? If such a function doesn’t exist, it’s high on my list board!:)

9303
Kiron Bondale
2 years ago
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