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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,882 Topics
  • 26,448 Replies
7882 Topics
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Aaron ImperialNew Here
posted in Ask The Community
How can I build the following value preposition canvas?

I am trying to build the value preposition canvas where I can some shapes like right trapezium , and pie alike chart shape in order to build it , but I cant find a way to build https://miro.com/blog/wp-content/uploads/2017/12/6.4.png . does anyone have an idea how-to?

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Apollonia
Mironeer
2 years ago
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Craig CockburnBeginner
posted in Ask The Community
Change the date format

HelloWhen listing the last changed date of boards, they appear for me in US specific format.How do I change this to dd/MMM/yyyy format, e.g. 16/11/2021 or 16/Nov/2021. My browser is set to UK English. thanks

5187
Eva27
Mironeer
2 years ago
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Caio VassãoBeginner
posted in Ask The Community
Disappearing text boxes

It’s the second time, now: I’m editing a text box (a large one, lots of text in it) and it simply disappears… No warning, nothing, just pops out of existence… I’ve lost quite a lot of work on this bug, and was wondering if anyone had the same problem.And what the Miro team can do about it…

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G
2 years ago
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Anne ScarlettActive Contributor
posted in Ask The Community
Missing voting app on education account?

Hi! I have an education account, which all of my boards live on. I added the ‘voting’ app forever ago, so it’s definitely ‘installed’. However, am I nuts? I can no longer find it! The only way I can seem to ‘find’ the voting option is if I want to use it within a meeting. I feel it must be somewhere--but where? Here’s a screen shot (and again, I promise that when I click ‘more apps’, it says the voting app was already added.)  

602
Robert Johnson
2 years ago
A
Aaron WangNew Here
posted in Ask The Community
How to unlock my board

My board is locked and i have to sign up with an account. I have now made an account but everytime i go back to the link it tells me to sign up again. After i sign up, it doesnt return me to the board. I have 5 hours left and i need this within 2 hours. GIVE ME MY BOARD FFS

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L
2 years ago
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Shawn WalshBeginner
posted in Ask The Community
Create frame key command

Is there a key command for creating frames? Or selecting multiple items and then creating individual frames from them?

5464
R
2 years ago
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KarlssonBeginner
posted in Ask The Community
How to save better quality PDF in free version

Hi, Anyone knows how to save readable version of a PDF file from Miro in Free version?I really don’t understand why the save as PDF option is there in the Free version if the final PDF result is only a small, totally unreadable PDF file?/Karlsson

96565
Kiron Bondale
2 years ago
A
Andriy ZhylenkoContributor
posted in Ask The Community
Custom attributes for Mindmap node

I want to be able to have additional attributes of a mindmap node (e.g. external ID; multiple URLs to requirement specification, design, test plan, etc.; select menú that lists company's departments) and view/edit them on Miro UI after I create a new item in Mindmap.  Is there a plugin or smth to do this?

1391
Kiron Bondale
2 years ago
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FazilCNew Here
asked in Ask The Community
Delete Teams

Hi,I have two teams associated to my company email :Team A : i am paying Miro AccountTeam B : My company is paying the account I have cancelled my subscription on Team A and i would like to delete Team A that is associated to my company email.How can i do it.ThanksF.  

591
Robert Johnson
2 years ago
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Todd AmbroseBeginner
posted in Ask The Community
Signing a PDF

Is there a way to sign a PDF that has been uploaded and marked up in Miro?  I’m looking for something similar to the digital signature in Acrobat.Ideally i want to document approval before exporting it to a PDF.

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T
2 years ago
M
Marcela DamaschkeBeginner
posted in Ask The Community
Main differences between Miro browser and Miro desktop app regarding security?

Hi all,in our company we are using the Miro desktop app for Windows. Our security colleagues told us that we need to deactivate this app due to security reasons, as it is quite old and not as secure as the browser version. Can you tell me what are the main differences between the desktop app and the browser version from a security point of view? We noticed that the app version which can be downloaded for Windows is from 2017. And are there any disadvantages for the users when this app is disabled?Thanks and best regardsMarcela

9151
Kiron Bondale
2 years ago
A
Al ShallowayContributor
posted in Ask The Community
I am always accidentally drawing a line between two objects - is there a way to shut this off?

I am not actually sure what I do but many many times I am moving my cursor, select an object and instead of the object being highlighted I have drawn a line between two objectives.It seems to me it should ask me if I’m trying to add lines, but apparently Miro is anticipating what I want to do (a bad UX idea IMO).  Anyway, is there an option to shut this off and only draw connectors when I ask it to?

1064
A
2 years ago
O
Olga KazNew Here
posted in Ask The Community
Can't add team member with 0--1.team domain

Hi! I think Miro doesn't like the domain name of your company 0--1.team I tried adding mails of my teammates (0--1.team). For some reason, Miro does not accept our email addresses. Could you please help us with it ?Also could not find support to send this issue to. 

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Kiron Bondale
2 years ago
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Matthew OatesNew Here
posted in Ask The Community
Miro documents showing up as "untitled" in Google Drive

I recently installed the Google Drive integration for my GSuite (enterprise) account. I can create Miro docs inside GDrive, but once Miro launches and I change the name of the document in Miro, this is *not* reflected in Google Drive. The name of the document in Google Drive continues to show up as “untitled”. I would have expected the name I gave the board in Miro to be reflected as the name in GDrive. Here’s a quick Loom video of the issue. I hope I’m just missing something:  

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Mironeer
2 years ago
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sofia_tothNew Here
posted in Ask The Community
Miro Workshop recordings

Hi, I joined a workshop by Miro (Clear Pitch: Basics of Building Your Pitch-Deck, by Techstars) but I would love to watch the recording.Anyone knows where I can find it?Thanks!

342
Colleen Curtis
2 years ago
S
Stephan EliasNew Here
posted in Ask The Community
Link sticky notes to each other by clicking on a sticky note to jump to the related one

I am not sure if there is such a feature to link sticky notes to each other. I am not talking about connecting them with arrows. For example, if you create sticky notes or diagrams, it would be nice to have an embedded link when clicked, the screen moves to the connected sticky note on the board that might be far from the one you clicked. 

10001
Kiron Bondale
2 years ago
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Chandrashekhar RamanNew Here
asked in Ask The Community
Upgrading to Miro Team with an India Credit Card

I am trying to upgrade my account to Miro teams using my Indian credit card. Seems that the RBI (banking regulator in india) regulations need the transactions to be authenticated with 2FA because of which the stripe transaction is failing. This issue seems to have been reported by a few other users recently. Much appreciate any pointers on how to proceedregardsCs

621
Alyona
Mironeer
2 years ago
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Play StudioBeginner
posted in Ask The Community
unable to share the board with guests outside the organization

We are unable to share the board with guests outside the organization. They can't edit. Any idea how to solve it?

1073
Robert Johnson
2 years ago
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Tuaan TuaanNew Here
posted in Ask The Community
The full text I type doesn’t appear in the box until I press Enter

When I try to type some text, the full text I type doesn’t appear in the box until I press Enter. Could u give me a hand pls. Thanks so much!  

172
Robert Johnson
2 years ago
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Alexandre VilarinhoBeginner
posted in Ask The Community
Can´t use the Pyramid Diagram Template

I´m trying to use the Pyramid Diagram Template (https://miro.com/templates/pyramid-diagram/), it seams to be available, and apparently there is no restrictions to use it.Is there any problem with it? is there any restriction to use it?I´m using a free account and I also asked someone with a payed account, and both of could not use it.I really would like to use the Pyramid Diagram

743
A
2 years ago
R
ryanmcBeginner
posted in Ask The Community
unable to set preview area

I am trying to set preview area and I only have the option to upload a file.  I do not see the “select preview” option.  is there a setting I need to change?

2765
R
2 years ago
Henrik Ståhl
Henrik StåhlMiro Hero
asked in Ask The Community
Moderator approval of comments in the community? 🤔

Hey community!This happened to me today when I tried to publish a comment in this post:Is this expected or a bug? Maybe @Marina knows?

532
Henrik Ståhl
2 years ago
D
Dominik DietrichNew Here
asked in Ask The Community
Miro usage in a company/ pay plans

Hi there! I am using Miro in my team, and I purchased “Team” with three included members.Can I add people to Miro boards without creating costs on my personal account?So to speak: That every user has payment in his own behalf?Thank you for the answer!CheersDominik

1223
Robert Johnson
2 years ago
D
DuboBeginner
asked in Ask The Community
PDF Export Resolution

Hi, the resolution of PDF is very small  only 277 × 392 if i want to export it - it is normal. also with the best quality. thanks and best regards Dubo

73488
K
2 years ago
Sinan Sertkayali
Sinan SertkayaliNew Here
asked in Ask The Community
Copy existing boards in to a project

Hi,how can I copy an existing board (All boards) in to new project/folder?Example: All boards BJB copy/move to Projects BJB Konzept. Thanks for helping.CheersSinan 

7845
Robert Johnson
2 years ago
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