Ask the Community

HiI love your AI assist. But I would really love to see the blue citation links to sticky notes that is shown inside the AI result window. Now when this result is copied out, its with empty ( ,) inactive citations. This last thing will make this feature perfect for me.#MiroAI 

I was excited to get this email But, the icon doesn’t show up (like the help says)    

I’m using ADO, not Jira… Can I get Azure Cards in the contextual menu instead of Jira?  

Hi,I can export all other boards in high quality on my paid account. However, a colleague transferred owners to me for a board with Chinese text and I am unable to export in high quality. Is the reason because of the typefont for the Chinese text?

Hi,I can export all other boards in high quality on my paid account. However, a colleague transferred owners to me for a board with Chinese text and I am unable to export in high quality. Is the reason because of the typefont for the chinese text?

Hi, I have a big problem with exporting selected frames to .PDF. When I select them using a rectangle selection most of the time some of the frames are in the wrong order. It does not happen when selecting them one by one while holding Shift, but if I have a lot of frames this method is an ordeal. 

During a PI, with only one issue per column the planner is much too High

Hello, can anyone tell me if the Salesforce architecture shape pack will be extended?

As you can see in the diagram above I’m trying to estimate the cost of an AWS service by trying to edit/set the properties like region etc. But when I click on the `Set` button it just runs into an endlessly spinning wheel without loading any of the properties. I can’t find anything in the documentation for the cost calculator beyond the steps I’ve already taken. Any idea what’s going on?

Hi,I wanted to ask, is it possible to import draw.io diagrams that we created and exported from Confluence to Miro boards?Thank you.

We are using “Jira Cards” and “Planner” in our project.Is there any feature (or workaround) to lock a “Planner”-Board on our Miro?Sometimes we’d like to avoid that a simple manipulation on the board (e.g. by mistake mark all items/cards and drag/drop them into another field in the Planner) forces a high number of Jira-actions which then will need a lot of time to correct afterwards.Is there such a feature in the Planner-App?Or any othe idea how to prevent, e.g. by overlay a transparent box and lock that (although I have not been successfull with that idea..)? Thanks for your help and ideas, Christian 

It seems that objects are already in place when playing back, taking away the interactive aspect. Is there a way to truly make TalkTrack interactive, so participants can see object placement as it happens in the recording? If you've encountered this and have any helpful tips or solutions, I'd really appreciate your insights.

Hi All,I’m trying to import the draw.io diagram in .vsdx format, but Miro gives a mistake and says its impossible to import file. Any suggestions to troubleshoot?Thank you,Ana

I have about 250 frames for my layout - I accidentally clicked ‘organize frames’ which has completely destroyed the frame order. Is there any way to undo this and go back to the order they were in previously?Or is there any sort of bulk-frame reorder or a way to set the frame order as intended? 

Is it possible to filter the comments on the side Comments Panel by most recent?

The zoom and navigation controls (bottom left) have recently greyed out on android version but ok on pc. Is this a software bug? I have tried reinstalling but problem still there

Please help!!! I really need to use Miro and Figma together for my work and the plugin is not loading. When I open the plugin it is stuck on the loading spinner. I have attached an image of the plugin with the console. As you can see, something is going wrong. I have tried restarting Figma. Restarting my computer. Switching Figma accounts. Using the app and the browser. Please help! I need to do time critical work and I can’t do it. 

I tried to share my new Miro board using Slack.  When I first clicked on the “Slack” link it asked me to authorize and I realized after the fact that I authorized the wrong workspace in Slack.  Now, when I try to “add” someone from Slack, it gives me a list of people that are not in any of my Slack workspaces.  E.g. one time it gave me only addresses at a local university.  After I logged out and logged back in, it is giving me another different random list of people -- definitely people I have never interacted with.How can I “reset” the Slack integration so I can re-authorize it for the correct workspace, which should hopefully fix the problem?Thanks.

Hi there, may I know if the axis can be automatically rotated from horizontal to vertical?Including all the contents aside axis, such as colorful circles and rectangles. If this function has not been developed, please tell me other ways to implement my idea. Hope someone can help. Thank you!

Hello! Other than the “Mind Map” app, I was wondering if anyone else had recommendations on what app to use to make the best Team Org Chart? One that can collapse and expand at will. Bonus points if there are hoverable pop ups that include more details like a profile picture. Thanks!

Hello Miro-Community/Support Team,When I click on the pencil, then on the board and draw something, a big keyboard is opening itsself (which I don’t need at all).I can then remove it by clicking the cross on the right top.Then if I click on the pencil again and draw something on the board again, the keyboard appears again.So this is reproducibleHow can I prevent the keyboard from appearing?Thanks for any help

Miro mindmap has a sticky note feature which can connect to a node but is there a way to have something like notes embedded inside node? So something similar to comments at node level but with more formatting options.

Whenever I touch the whiteboard canvas on my touchscreen laptop with surface pen, the on-screen keyboard opens. I know this has been resolved for others, but I am still having this problem...