Skip to main content

Hello everyone!

I have plan billed monthly by card, and I have to change this card. I have button “change payment method” but when i try to do this, there is no button SAVE new card.

I tried to cancel my subscription, but I can only renew it with the old card.

What should I do? I have 5 days left to next payment. Should I cancel the subscription and wait for 5 days, until I can buy and pay the new one?

No new order, no payment, no change a card?

I have been searching for 30 mins, and I failed, pls help.

 

@Viacheslav Fedorov - If you were unable to change your payment card, please open a support ticket by following these steps:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

  • After you have selected Contact support from the Learning Center, select Billing & Subscription → Billing & Payments / Other.

 

Reply


Terms & Conditions