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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,694 Topics
  • 25,943 Replies
7694 Topics
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travis.kochBeginner
posted in Ask The Community
Basic ERD symbols unavailable

I am comparing 2 products: LucidChart and Miro. I prefer the Miro UI, but unfortunately, to use basic ERD symbols, I have to upgrade and double my subscription price. I do not need team boards, voting, polling, collaboration or SSO. I also do not need so-called advanced diagramming shapes. I only need normal ERD notation, like crow’s feet. LucidChart, and most others, offer this without a business plan. Is there an alternative on Miro, as I feel Miro’s UI is superior.Thank you!Brian

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1 year ago
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Ada SteccaNew Here
posted in Ask The Community
Task in To do List connected to Timeline

Hello,  Is there a way to connect the tasks in a to do list (within Miro) to a timeline board? So that the tasks with a set date are collected accordingly in a to do list that gets automatically updated when the date or the task name is changed in the timeline and viceversa? 

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1 year ago
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Saumitra ChaturvediNew Here
posted in Ask The Community
C4 PlantUML support in Miro

 Hi I am tried using C4 commands in plantUML app but it throws up an error. Are all plantUML standard lib’s supported by this app or only few?Can anyone please confirm?

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Turner Pijpers
Mironeer
1 year ago
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zephNew Here
posted in Ask The Community
Unable to load any board

Hi, I’m new here and whenever I try to create a board, whether with any template or blank, it keeps displaying this error. It happens on every browser, on mac as well as on windows and in the miro application itself. I can’t seem to make a ticket either since I’m using the free version.Has anyone experienced this before and knows why this is happening?Thanks. 

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1 year ago
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AleksandraCheBeginner
posted in Ask The Community
Image uploading problem

Every time when I want to upload an image (usually it’s a PDF copy of something) there appears a notification: “There was a problem uploading your image” and I can’t see it later! I’ve never had this problem until last week. I’ve checked my connection and it works perfectly well.What might the problem be and how can I fix it?

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1 year ago
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Ai LinNew Here
posted in Ask The Community
characters disappearing

This happened 2 days ago which is really getting to be a pain to use the board now. I need to zoom right in to see my characters that I have written. If I zoom out the characters /strokes disappear. Pls get this bug fixed asap, as I have to resort to using another medium for my lessons . Paying for a board that I can’t use . Thank you 

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1 year ago
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Thao PhamNew Here
asked in Ask The Community
Changing node type

Hi guys, I can’t find the node type button anywhere in Miro, is it only available for some members or what? Thanks a lot

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Kiron Bondale
1 year ago
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Feather QuillNew Here
posted in Ask The Community
Image Opacity

Is there a way to make the images one imports or download more/ less opaque. It would be interesting to have as a way to “see through” one image to see someone else collaborating on top and behind. thanks 

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1 year ago
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BernardalssaNew Here
posted in Ask The Community
do not ship handwritten lines and inscriptions (photo)

handwritten lines and inscriptions are loaded completely only at a very large zoom.  It is very uncomfortable.  previously loaded fine. 

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1 year ago
Christie Morgan
Christie MorganNew Here
posted in Ask The Community
Start view on mobile

Hey there!I’ve worked out a way to have my board / portfolio act as a website, where I have basically embedded the board with no UI fit the entire frame of my website (http://xt-projects.com) and it looks great!However I’m having issues with the start view, mostly on mobile/tablet as it doesn’t seem to follow the same rules that it does on desktop. It starts in a completely different spot even though the iframe is responsive (I think?).Attaching some screenshots below. Desktop start view (looks almost perfect, although coordinates are still a bit off):Mobile start view (no idea why it puts the view way up the above where all the content sits):  I also tried adding the moveToWidet parameter to my iframe but it didn’t really seem to work either as it was zoomed in and not in the right position on either desktop or mobile. Would love some insight if anyone can help? Here’s what my current code looks like:<iframe src="https://miro.com/app/live-embed/uXjVOkn1OQc=/?embedMode=view_only_wit

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Christie Morgan
1 year ago
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Christian PetersBeginner
posted in Ask The Community
Bring back motion to presentation mode (sliding frames)

Hey miro folks, I prepared a presentation in Miro using the motion transition effect where the view window slided from frame to frame on slide change. Now I am in big trouble because the presentation pattern was switched to instant flip just in a powerpoint presentation. Without the movement effect the audience does not know where they are in the bigger picture.There is a “reduce motion” toggle in the settings which could be used to set this behavior beforehand. Now the toggle is still there but turning it off has no effect, still no motion. :(

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1 year ago
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Корпоративный университетBeginner
posted in Ask The Community
Как передать доску другому человеку?

Добрый день! Создала доску у себя, но теперь надо передать ее другому человеку на его аккаунт. Выслала ему ссылку и предложила сделать CTR+C и CTR+V на его доске. Но это не работает. Увидела вот такой комментарий “сделать резервную копию доски в локальном RTB-файле”, но не понимаю как это сделать. 

7910
К
1 year ago
aman
amanActive Contributor
posted in Ask The Community
Create Group

Hi, Good morning,May I ask what is the best way to create a Group? I can’t find any option to create a group.I would like to setup a dedicated Group for MindMapping, and might be one more. ThanksAman

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aman
1 year ago
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Frank OvanessiansNew Here
posted in Ask The Community
I cannot get Rally (CA Agile) Integrate with Miro

I as able to connect the CA Agile application to Miro but once I try to use it, an initializing Rally message, and loading icon open up but it gets stuck there. Please help.  

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1 year ago
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Sylvia Z SandvikNew Here
posted in Ask The Community
Comment does not stick to the board

While entering comment it did not come up with its standard look.  Just allowed to create some text, no formatting etc.  After pressing Enter comment totally disappeared.  I tried a few more times in different areas. They did not stick. None of them. Gone. Refreshed. Not there. Never happened before. Does anyone have an idea what has happened?  (there are a couple of old ones on the board that stuck with no problems). Does Comment C mean anything actually? thx

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Robert Johnson
1 year ago
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MarcinMaslowskiBeginner
posted in Ask The Community
Board not loading "There was a problem loading this board"

Since 2 days I can not access my board where i have all my notes! I tried different browsers, private mode etc. Nothing helps. How can I fix it? I have though one board shared with me and this works. Only those I have created dont! What Can i Do ??

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Robert Johnson
1 year ago
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Claudia M.New Here
posted in Ask The Community
Move several boards at a time to new team

Hi there, we’ve just moved to Business plan and it’s a nightmare to move the boards into the respective new teams > projects. From other conversations I already found out that simply downloading a backup of the board and uploading to the new team is possible - great, works! Unfortunately now everything is under the “All boards in this team” and I’d need to touch each and every board on it’s own until it finds its way to the right project.  That saying: is there a simpler way to select several boards and simply say “Move to project XYZ”? Thanks in advance! 

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1 year ago
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LuliyaNew Here
asked in Ask The Community
Big titles

Hi everyone.A faced with problem that do my work with MIRO terrible.I have the ernomus size of titles and symbolsCtrl+ “-” doesn’t work.How I can decrease the symbol?

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1 year ago
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Konstantin NefyodovNew Here
posted in Ask The Community
what's going on?

 

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K
1 year ago
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Daniela RamosNew Here
posted in Ask The Community
Problems with loading the dashboard in the Chrome browser

I’m experiencing problems with loading the dashboard in the Chrome browser. In Safari everything is working fine, but in Chrome it keeps on showing the loading icon. Does anyone know how to solve this?  I updated my Macbook to the latest MacOS (Ventura 13.2.1)

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1 year ago
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Will BolamNew Here
posted in Ask The Community
SSO Login Broken

FAO Miro Support!SSO login is broken for me and my colleagues - I just get the loading animation for ever, with 2 console errors.I’m posting this here because I need to be logged in to raise a support request :( We have a paid account (I work for sparx.co.uk).Is SSO login working for other users? Seems to affect everyone at Sparx. It’s been like this for weeks now.Console errors:(index):70 Error: This method is not supported with core-js. Try https://github.com/es-shims. at e.exports (cmn~applica.core~auth.57887023dcad87d0.js:2:21227) at 33198 (cmn~applica.core~auth.57887023dcad87d0.js:2:19159) at c ((index):68:323) at 381242 (cmn~applica.core~auth.57887023dcad87d0.js:2:37388) at c ((index):68:323) at 635435 (cmn~applica.core~auth.57887023dcad87d0.js:2:28431) at c ((index):68:323) at 287262 (cmn~applica.core.9a5c6ed5d4829e9e.js:2:407098) at c ((index):68:323) at 616889 (cmn~applica.core.9a5c6ed5d4829e9e.js:2:256647)Uncaught TypeError: Cannot read propertie

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1 year ago
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FrederickAcceleratorBeginner
posted in Ask The Community
Has something changed with the way connection lines work?

I used to be able to “override” connection lines such that the line would connect to the connection “point” (i.e. the little dot on the top, bottom, left, and right of the object) that I wanted it to. This let you route connection lines so that they avoided crossing over other objects.This no longer seems to work. You cannot “force” the line to connect to a different side of the object.The default line connection here connect object 1 and object 3 intercepts object 2. I cannot change this by connecting the line to the top connection point of object 3. Is that a bug or an intended change? If it’s intended…. it is a poor experience and removes a very helpful feature.   

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1 year ago
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TeufelskometBeginner
posted in Ask The Community
Video Chat in Starter Plan doesn't work. Help please!

I decided to choose Miro because of the integrated video chat.Now in my Starter Plan the Video Chat doesn’t Work.The visitors with editor rights will see the prompt to join a started video chat. Camera + Micro rights are allowed. But neither image nor sound work.Partially the editing bar for the video chat disappears among the visitors.The error occurs in both Chrome and Firefox.What to do?

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Robert Johnson
1 year ago
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KhuiBeginner
posted in Ask The Community
BUG - There was a problem accessing your board

Spent an hour building my mind-map board - everything went nice and smoothly until I closed the board and wanted to access it in 5 minutes. It keeps showing me the bug the it cannot access the board. I tried refreshing, using different browser, different computer, nothing helped. The status page says everything is working fine, but it clearly isn’t. Lack of support and being forced to write a forum message most likely will prevent me being paid user as this seems like an awful service, but I would still like to access and download the board I created. The support email returned saying email isn’t configured, what a crap.Is that a common issue with the platform? Should I even bother waiting for this to be resolved? Is there an issue on my end? Like what the hell!  

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A
1 year ago
Manouska J
Manouska JExperienced Community Member
published in Ask The Community
Share Your AI Feedback with Our Team

How will you use AI to transform your work? Your feedback around AI is integral to continuing to create the next big thing together and we want to hear from you! Let us know in the comments below your thoughts about AI and any feedback you have for our product team. We hope you’re just as excited as we are to see our top product innovations of the past quarter and can’t wait to share more. As always, thank you for bringing such value to our community! Tell us in the comments below how you’ll use AI to transform your work 👇🏿  

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aman
1 year ago
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