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Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8633 Topics
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Nadine BatesNew Here
posted in Ask The Community
Support

Hello,  Can anyone help me with this please?Can someone help me or point me in the right direction to resolve this. I have a free account which was still part of a previous work team I was part of, and creating boards in their space. I've now lost access to the boards I created within that team, which has important information I still need. Please can you help me get access to these and/or inform me who the owner is so I can reach out to them directly to regain access. I really don't want this work to be lost. Thankshttps://miro.com/welcomeonboard/WTFvb0lyTEtSc2tvOU8wWkNnN0plUmJzOVJvN0toYzVvYmNRMTBPdUV0WW4yT2FLeEtuaFFBd1h6RUR5dFdheXwzNDU4NzY0NTQzNjMxODUyNDU1fDI=?share_link_id=545417656588McD's UK x SSL - Innovation Workshop, Visual Workspace for Innovation (miro.com)

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11 months ago
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jkowalskiNew Here
posted in Developer platform and APIs
Adding a custom field blocks the possibility of changing data in the card preview

Hi I have a problem and can't find any information about it.I use the method miro.board.createCard to create new cards described on the page https://developers.miro.com/docs/card_card-1If I don't add cusftom fields i.e. leave the array empty ( fields: [] ) - by clicking the detail preview icon for the card - I can edit the fields (color, author, description, etc.) However, if you add a custom fieldfields: [ { value: 'Bug fix', iconUrl: 'https://cdn-icons-png.flaticon.com/512/3867/3867669.png', iconShape: 'round', fillColor: '#E5E5E5', textColor: '#000000', tooltip: 'Caption text displayed in a tooltip when clicking or hovering over the preview field', }, ],- in this preview all fields are lockedI cannot change them here.However, from the toolbar I can do it (for some fields)This bar allows you to change the fields: color, status, date, author, tag, etc. However, you cannot provide a description.Question:Why are the fields in the preview blocked after adding custom firlds and cannot be

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William Bishop
Mironeer
11 months ago
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jezzhangNew Here
posted in Ask The Community
Use of Miro board in a research pulbication

Hello, I am currently writing a research paper and used Miro to organize a lot of my thoughts and conduct some user group research that I want to include in my paper. I only have the free plan, do I have permission to use the visuals I created in Miro in my paper? Not sure the rights regarding this, I of course will keep the watermarks.

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11 months ago
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KarynaNew Here
posted in Ask The Community
Are "bring to front" and "bring to back" functions no longer available?

Hi! I use a free Miro version and recently 2 functions have disappeared. Are "bring to front" and "bring to back" functions no longer available? 

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Robert Johnson
11 months ago
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strong leapNew Here
posted in Ask The Community
Edit PlantUML diagram

Hi,I have added PlantUML app, created a sequence diagram and added it to my Miro board.I want to make a change to the created sequence diagram, but cannot find a way to go back to the PlantUML source code that created sequence diagram.Anyone had this experience? Can you please help?Br,Anil

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11 months ago
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Yutaka HasegawaNew Here
asked in Ask The Community
Background music - Can participants turn the music on or off?

Can participants turn the music on or off?Some people want to work while listening to music and others want to focus on the conversation, so I would like to know if there is a way to allow participants to change it individually!

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11 months ago
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JohnKBeginner
posted in Ask The Community
Disappeared controls

Hello - I am a “free” board owner.  Until about a week ago everything was fine. Then the controls disappeared. Yes, I have followed all the suggestions from others (including incognito, alternative browser etc) and still there are no controls.  This board has been shared with a colleague who does have full control.I have been considering upgrading to the paid version but from this experience am more than a little concerned about the stability of Miro.Looking forward to some additional suggestions to help ease back my high grump index.

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11 months ago
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miruses
posted in Ask The Community
doubleclick

started to reuse/try miro again for newfound use casei double click on the space/board to be very surprise to find it didn’t create a new ‘text box’ like in milanote and basically every other tools/app in the world?uhhh…. ?  

2017
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11 months ago
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Serdar KilicNew Here
posted in Ask The Community
UML - Frame size is too large

Hello,I’m using the Frame shape in a UML diagram but the smallest height of the frame is quite large and won’t resize down any further. Not sure if this is a bug or the way it is but would appreciate a solution/workaround to condense the size.  

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S
11 months ago
Ralf Schiering
Ralf SchieringBeginner
posted in Ask The Community
planner widget - delete from creation toolbar

I just added by accident the planner widget to the creation toolbar. How to delete it for the creation toolbar?

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Ralf Schiering
11 months ago
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Ernesto SillasNew Here
posted in Ask The Community
Features Audit Template how to

Miro has a lot of templates but very little documentation on how to use them.  I’m specifically looking at the features audit template and there is very little “how to”. This is the same for may other templates out there. https://miro.com/templates/features-audit/ 

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11 months ago
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Anna LezhninaNew Here
posted in Ask The Community
Не вижу курсоры других пользователей на свой доске

Всем привет! Почему-то в приложении для Windows перестали отображаться курсоры других участников на доске. Появляется только когда другой участник выделяет объект. В веб версии всё нормально работает. Приложение недавно обновила через Microsoft store но проблема не решилась. Кто-нибудь сталкивался с с такой проблемой? Как решили?

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11 months ago
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YOUNES HAMZABeginner
posted in Ask The Community
Embed Power BI visual into Miro

Hi everyone,I'm currently trying to embed a Power BI visual into Miro, but I want to customize the size and proportion of the visual without embedding the entire report.Is there a way to modify the current iFrame embed link to achieve this?I would appreciate any advice or guidance on how to customize the iFrame embed link for Power BI visuals in Miro.Thank you in advance for your help!

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11 months ago
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Luis CastroNew Here
posted in Ask The Community
Customizable Feed

Can I customize my feed for it to only show me notifications of the board I’m in?

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11 months ago
Chris Münch
Chris MünchBeginner
posted in Ask The Community
[INCIDENT] Miro Degraded

Hey there,Miro is currently running (loading) very slow for me, in both desktop app (Mac) and Browser (Chrome for Mac). It’s actually not usable currently.Any reported issues / infos on that?Thank you!

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11 months ago
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Leylya FarkhullinaNew Here
posted in Ask The Community
We can't to restore a bord

Hello everybody! Me and my collegue was working in the same board and we were sure she is the owner of this board. Today we came to an office and realized that our main board suddenly was deleted, not by us.And Miro doesn’t give us to restore that board. It saying only to ask the owner to restore it. But the point is that the owner (my collegue) can’t do it.What we can do? How we can know who is the owner of our deleted board? 

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11 months ago
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AzizbekBeginner
posted in Ask The Community
Problem with projects

Hi everyone!I have some problems with creating projects, I didn't know how to contact with support so I decided to write a topic.I have education plan but on the upper left corner there’s inscription “free”does it mean that my student's subscription has not been activated, because I can’t create projects (folders), when I click “create a project”, a window with "start trial" appears. But I received an email that my subscription is activated. 

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Robert Johnson
11 months ago
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Viktoriia LushnikovaNew Here
posted in Ask The Community
Impossible to edit board

Hello! I had 3 active boards on friday and now is Monday and only 1 still is editable. Why? I did not make any other boards….Also in my recent boards I see one board which is not mine and I didnt add it and i can’t leave it. Could you please help me ? What shall I do to have possibility to edit?

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Robert Johnson
11 months ago
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Joel HNew Here
posted in Developer platform and APIs
Tired of manually managing Miro Licenses?

Hey everyone, can I get your input on this tool we're launching on the Miro app store?Here's how it works right now: If a user doesn't log in or shows no activity on Miro for 90 days, they'll get notified to confirm they still want access, if they opt out and say they don't want access, we'll remove their license.Helpful? Meh? Let me know! 

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Mettin
Mironeer
11 months ago
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Felix BrudlerNew Here
posted in Ask The Community
No Login for ClickUp integration in clickup popup in miro board

Hi, I can’t log in my clickup account through the miro board. In the clickup popup in the board there is just simply no Login shown. I can’t find the answer to my problem. Does anybody have the solution?

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11 months ago
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Stacey FortunaNew Here
posted in Developer platform and APIs
Embedding frame only to an external link

Use case: I copied a miro frame’s link and pasted/embedded it to an external tool like ClickUp Docs.Issue: Copying the frame link shows the entire board, which at times does not show the frame initially but some other part of the board. This could be a problem to non-miro users who will view the file from ClickUp. Embedding specific frame links to external tools like ClickUp can be really helpful for dynamic teams. who may change the contents frequently.

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Mettin
Mironeer
11 months ago
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Marta del Pozo LagneauxBeginner
posted in Ask The Community
Can't send the card backward when it's inside an interactive template

I have not been able to move Elements forward or backward today with that notice displaying down in the screen. I have tried different profiles and different boards. How do I know I am using an interactive template and how do I finish using it? It is the first time I have this problem. Have anyone else had this problem and solved it? 

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11 months ago
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twingerNew Here
posted in Ask The Community
Cannot share Miro whiteboard in Google Meet any more

Up till now I have been able to embed a Miro whiteboard in a Google Meet call and then share it to all participants. Suddenly this feature isn’t working. I choose “Embed board” then “Start Activity”. The Miro whiteboard appears in my Meet window, but the other participants on the call can’t see it. And the option to “share this screen” is now greyed out, saying “You’re not allowed to share your screen”. It used to prompt me to share it, but now won’t even allow it manually. Something in the way the Miro add-on works seems to have broken. See screenshot here:https://drive.google.com/file/d/1kUjx3gYaiowinckxOqB2sqWmnQDNDdZG/view?usp=sharingIs anyone else having this problem?

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Ben Stein
Mironeer
11 months ago
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Maxwell AboagyeNew Here
posted in Ask The Community
Inquiry About Embedding Websites in Portrait Orientation on Miro Boards

Hello Miro Community,I'm exploring the possibilities of enhancing my Miro boards by embedding external websites, specifically for applications like ChatGPT and Google Forms. Currently, I am utilizing the embed iframe option for this purpose. However, I've noticed that the embedding seems primarily oriented for landscape mode, and the options for resizing the frame appear to be somewhat restrictive.My primary interest lies in embedding these sites in a portrait mode to better suit their layout and user interaction patterns, especially considering the vertical design of many web forms and AI assistant interfaces. I believe this could significantly improve the usability and integration of these tools within Miro boards.Could anyone share insights or experiences regarding:The possibility of embedding websites in a portrait orientation within Miro boards. Any known workarounds or settings adjustments that might allow for changing the orientation and aspect ratio of the embedded iframe to be

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11 months ago
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MewifoxiiiBeginner
posted in Developer platform and APIs
The tools are not shown

I have a Starter plan, and I can't invite a student to the board, I copy the link that has the "edit" permission, he follows the link, but the tools are not shown. What to do?

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Robert Johnson
11 months ago
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