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8634 Topics
Sami Ljimari
Sami LjimariActive Contributor
posted in Developer platform and APIs
How to group board widgets with Javascript with method

While browsing the Miro documentation I found some information about widget grouping: https://developers.miro.com/docs/interface-igroup  This was sort of helpful, it shows me the parameters that are needed for a widget group but it doesn’t include a method which can be called to create a widget group. There is a GET method to get a widget group but I can’t find any further documentation on widget grouping, are there any other resources in the documentation?

2564
William Bishop
Mironeer
10 months ago
S
saifisBeginner
asked in Developer platform and APIs
Is there a way to make objects into groups via SDK?

I currently am making an app that has cards that you can move around inside the board, and just want one SVG image of the card and have text that I can change since the messages can be changed from time to time, and making hundreds of SVG images with different text is not exactly ideal.   So I want to be able to create and image object and group it up with text, so I can drag the card around and have both image and text intact.

34027
William Bishop
Mironeer
10 months ago
E
EladBeginner
posted in Developer platform and APIs
Custom action query for exactly two elements

Dear Miro team, [Reposting https://community.miro.com/ask-the-community-45/custom-action-query-for-exactly-two-elements-15250?tid=15250&fid=45]I wanted to ask if it is possible to create a custom action for an exact number of elements, e.g. when exactly two frames are selected.  Currently if I’m specifying ‘multi’ the action is also shown when a single element is selected, or more than 2. Thank you!

481
William Bishop
Mironeer
10 months ago
William Bishop
Mironeer
William BishopMironeer
posted in Developer platform and APIs
NEW: Stable release of group and ungroup methods in Web SDK

Hey everyone!We're excited to share that we've released two new methods in the Web SDK which can be used to group and ungroup items programmatically. With this stable release, you can now use the miro.board.group and group.ungroup methods to manage items, respectively.Example of grouping items and adding them to a frameconst shape = await miro.board.createShape()const card = await miro.board.createCard()const text = await miro.board.createText()const items = [shape, card, text]const group = await miro.board.group({items})const frame = await miro.board.createFrame();// shape, card and text will also be added to the frame// you can check their parentId property after this operationawait frame.add(group)Groups do not support the following capabilities:Mind maps Tags MetadataFor more details on these new methods, refer to our documentation on group and ungroup methods in the Web SDK.

660
William Bishop
Mironeer
10 months ago
P
Philip Peng RosenthalNew Here
posted in Ask The Community
How to I get the highest possible safety guarantee that I will never loose my boards

Hello I love Miro and I am using it to plan the shooting of my first feature film. I am currently using the free version and am okay with the current features for now, but one extremely important aspect for me is corruption (etc) -safety.It would be a disaster for me if I lost acces to my ever growing, comprehensive boards.- Either because of corruption, accidental deletion, or due to something in my or miro’s end.How to I gain maximum protection from this? How to I get the highest possible safety guarantee that I will never loose my boards. Does the paid versions help with that?ps.Also I would love to be able to work offline. 

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P
10 months ago
T
Tijmen KroezenNew Here
asked in Ask The Community
Not possible to cancel subscription

I WANT TO CANCEL MY SUBSCRIPTION!I cannot cancel my trail subscription?? I want to cancel, but there is no customer support?What a terrible service

4034
V
10 months ago
L
LaxdipNew Here
posted in Ask The Community
It is reconnecting every few seconds making almost impossible to work

I have 4G internet Connection, all other apps and internet works completely fine but Miro reconnects every few seconds, makes my whole work deleted between that reconnect period and I have work on same thing again and again. Is anyone has solution on this, please?\I tried with Chrome, Edge, Brave… same issue. 

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L
10 months ago
S
Sergio BrelverNew Here
asked in Ask The Community
Really need to add the Save offline feature

Everything in Miro right now feels great, no complaints at all, except not being able to save offline as well. Recently we’ve been having intermitent connection where I am, I’m sure it happens to many of us, and it will continue to be a problem the more users you have. It would really be great if you could add that feature which is something most of us would expect of any software these days, even if the Cloud save works great.  Thanks a million and best wishes!

8722
D
10 months ago
M
MoriNew Here
posted in Ask The Community
I would like to import data from other Mind map tools.

Same as other Mind Map tool like MindMeister, MindManager, XMind and Freemind, I would like Miro to allow import their format. Basically, I use another mindmap tools because of rich UI. And my company only allow us to use Miro. Then, I would like to export mindmap data from mindmeister and import it by Miro.The best way is to improve UX in Miro. But I think it is not that easy. Then, I would like to accept the format. 

34349
gavin032
10 months ago
K
KyleBBeginner
posted in Ask The Community
[RESOLVED] Remove Jira Cards app integration

The “add to Jira” button on the toolbar is very prominent. It seems odd that there’s no way to remove it. For groups that never use Jira it’s a distraction. We work with a lot of novice Miro users, and anything that creates more UI noise is problematic.  maybe this is a case of Miro’s team listening mostly to users who are like them (that is, use the tools they use?) I have to think there are lots of other Folks facilitating workshops with Miro who have no use for this.  please allow us to remove this. 

2185
Robert Johnson
10 months ago
W
whassisNew Here
posted in Ask The Community
Support for Ukrainians users

Hi, I am from Ukaine. And I`m interested in free-Miro. How I can get it?

240
W
10 months ago
D
DladouceurNew Here
posted in Ask The Community
Leaving Miro for good ... lack of support for simple things like cut and paste

It is 2024 -- and Miro cannot parse Word formatting and paste things correctly. This is ungodly. Cut and Paste from other apps is a built in hindrance forcing you to stay in Miro -- and it is an awful user experience. Table management and office application integration is horrid. We will be leaving soon. 

190
D
10 months ago
M
Mukesh BajajNew Here
posted in Ask The Community
Is anyone using Miro as a Operation Manual, SOP or Playbooks platform?

Hi Miro FansTrust you are wellI like the zoom in & zoom out feature so much that I use MIRO for my personal training, process docs/screenshots. I was wondering if I could use MIRO as an Operation Manual, SOP or Playbooks platform for my whole team?My QuestionsCan you please share any reasons why shouldn’t I be using MIRO for SOP Platform?Thank you Heaps 

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M
10 months ago
E
EladBeginner
posted in Ask The Community
custom action query for exactly two elements

Dear Miro team,I wanted to ask if it is possible to create a custom action for an exact number of elements, e.g. when exactly two frames are selected.  currently if I’m specifying ‘multi’ the action is also shown when a single element is selected. Thank you!

200
E
10 months ago
E
Edward912New Here
posted in Ask The Community
no access to board

Hi all, I’ve been working on a scrum master agile road map for the last week and all my work is saved on this particular Miro board this presentation is due on Friday and I am beginning to panic as this has never happened to me before using Miro. Is there a quick fix for this as I really need this work. Any help to get this resolved would be much appreciated.

492
Manouska J
10 months ago
Adilson
AdilsonBeginner
posted in Developer platform and APIs
Is Frame's childrenId property readonly?

I’m trying to set the childrenIds of a frame via the Web SDK but it seems its not allowed. The documentation doesn’t mention that it’s a read-only property. Is it possible to associate frames and their content programmatically?Frame (miro.com)

393
Adilson
10 months ago
M
mink pennapaNew Here
asked in Ask The Community
Issue with Extending Subscription - Payment Method on File

Hi guys, I am writing to address an issue I encountered while attempting to extend my subscription with Miro.Upon logging into my Miro account, I received a message stating, "We don't have a payment method on file for you." This notification appeared even though my current subscription is set to expire on October 1, 2023, and I am eager to extend it.I am eager to proceed with the payment to ensure uninterrupted access to Miro's valuable services. However, I am unable to access the payment process due to the mentioned issue.Could you all kindly assist me in resolving this matter promptly? I want to ensure that my subscription is renewed before it expires. If there are any specific instructions or steps I need to follow.Thank you all in advance!  

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M
10 months ago
T
Terence KellerNew Here
asked in Ask The Community
Miro Won't Load in chrome/Macbook

I need help because the trouble shooting options on the miro website are not resolving the issue.  Miro doesn’t open in Incognito Tab I cleared cache  

683
K
10 months ago
R
RobOKActive Contributor
posted in Ask The Community
Sensemaking with Miro - best practices

Hello,I want to do some personal and perhaps shared SenseMaking around topics going on in the world. I am going to be intentionally vague about which topics and what SenseMaking means -- I don’t want to limit your responses.There are some rigorous models out there, I am open to less rigorous, more casual options.  I think in terms of a central question or thesis I am exploring. Coming out of that might be some sort of nodes to organize related thoughts. Individual nuggets might be facts or assertions -- perhaps they are “true”, perhaps they are up for debate. Maybe you could doulble click on the idea and get more information. In an ideal world, it would be like Miro as an interface on top of Obsidian (notes).So like a mind map with some extra finesse I suppose.If anyone is interested in describing what they do or sharing a screen shot, that would be cool. Cheers,Rob.

981
J
10 months ago
Matthias
Matthias
posted in Ask The Community
Broken – Export to Best Quality

Hi all and happy holidays!Wonder if anyone has been experiencing this:Board w/ 48 frames does not export to Best Quality. No error message just spinning wheel that eventually stops.So far, this local Miro issue I’ve replicated in Brave and Safari Miro web.Would use low quality export wh/ works, but it has insufficient legibility.Weird. Have not had this problem in 10+ years on Miro/RTB.Any thoughts Sir @Robert Johnson? 

462
Manouska J
10 months ago
P
Pavel128New Here
posted in Ask The Community
the owner of the board lose access to it

Friends, help me figure it out. I am the owner of the board. I logged in, changed the access settings for the team to the viewers. And he lost access himself! Now I can't work with the board. Although, I repeat, I am the owner of the board.

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Robert Johnson
10 months ago
M
mshabani25-siNew Here
asked in Ask The Community
Upgrade free version to paid version

Hi, I created a miro account with my company email and strated a free version. I now have received an invite from my company to use the paid version of miro. I do not know how to switch to the paid version. I would appreciate your help. Thanks 

393
Robert Johnson
10 months ago
V
Vishali KorrapoluNew Here
posted in Ask The Community
Quickly go to objects connected by the connection tool

Question:When using the Connection Line tool or just drawing an arrow between the objects that are  far away on the board - is there a way to quick go between the connected objects?More details :It is a challenge to go the connected objects as the boards are very big and  complex as objects are  within in the visible area when zoomed in.  Tried to use the “Link” feature, however, this is not as user friendly as arrow/connection tool as we need to know the object names to link them.  Saw a topic on Arrow-Following, however do not seem to be exactly what I am looking for, hence posted this topic.

6874
J
10 months ago
B
bradeckxNew Here
posted in Ask The Community
Text and shapes reverting back

Multiple times today I have been working on my board and have changed text or moved an object only to have it revert back to its former state. Any thoughts on what would cause this?

150
B
10 months ago
C
CST1New Here
posted in Ask The Community
Can't guests use external app?

I have added an app (MiroTeX) to my Miro boards to write mathematical formulas when a student doesn’t have a pen available.However, the students (who are invited as guests to the boards, some unregistered, some registered on Miro) cannot use the app. It appears only I, the board owner, can use it.Is this by design or is there a way to enable the app to be used by any guest with editing rights?

471
Robert Johnson
10 months ago
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