Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

7574 Topics

H
HeatherMBeginner
posted in Ask The Community

Nodes not expanding

I have been working on a rather large mind map and collapsed a set of nodes. Now they won't expand. I click on the number and nothing happens. I have tried this in the browser and the app, and on different devices. It is not locked. I tried locking and unlocking. Any ideas on how to fix this?Thank you,Heather

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22 days ago
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Tom HoylandBeginner
asked in Ask The Community

Updated Miroverse Template Appears Blank in Preview

Hi folks, maybe you can advise?I recently updated my template in the Miroverse at:https://miro.com/miroverse/making-next-happen-template/However when I preview it, it appears as a blank screen. I have found I have to repeatedly [zoom out] to see it. How do I correct this, as for users of the template, it appears as if there is nothing there, impacting use and discovery.

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22 days ago
2
2met7cenNew Here
posted in Ask The Community

Interface doesn't work

Hello. My problem is that when I log in to my profile, the interface does not load, all my boards are gone, I cannot create new ones, and the teams in which I participate are not displayed.I tried logging in from other devices and browsers, it didn't work.

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Robert Johnson
24 days ago
A
Ancient_LukeBeginner
posted in Ask The Community

[SOLVED] Objects are automatically grouping when placed together and cannot be ungrouped

This problem just started recently, but when i have two separate objects and want to move them so that they overlap, they will automatically group together. I then can’t adjust anything about either object individually. Have I switched some setting that causes this?

21
C
24 days ago
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Michail AleshinNew Here
asked in Ask The Community

I accidentally left my own team and my boards disappeared

After leaving my team, I lost access to all boards. When I try to access one of the boards via a link again, I am thrown back to the dashboard tab and nothing happens.

1
Robert Johnson
25 days ago
A
Alvaro GonzalezNew Here
posted in Ask The Community

Emojis don't work in Firefox

The button to add an emoji in a board does nothing in Firefox, neither can you see emojis added by others.Tested on Firefox/124.0, Ubuntu 22.04 LTS. Official Canonical binary, verified in two laptops with two different accounts.Please don’t just test stuff in Chrome 😦

0
A
25 days ago
Y
YOUNES HAMZABeginner
asked in Developer platform and APIs

Power BI visual into Miro

Hi everyone,I'm trying to embed a Power BI visual into Miro, but I want to resize the visual to fit my needs without embedding the entire report. Is there a way to edit the iFrame embed link to accomplish this?I would be grateful for any advice or guidance on how to customize the iFrame embed links for Power BI visuals in Miro.

4
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25 days ago
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Quintin BothaNew Here
asked in Ask The Community

Not accepting postal code

I am trying to upgrade my account but form not accepting my postal code? Any advice?

0
Q
25 days ago
K
Kyle CrawfordBeginner
posted in Ask The Community

[RESOLVED] Copy/Paste Formatting (Ctrl+Alt+C/V) no longer working?

Did the recent (probably 2-3 months back) shortcut changes remove the shortcuts for Copy/Paste formatting?  In the right-click context menu, the copy / paste formatting shortcuts show...but they don’t appear to work.Are these shortcuts no longer valid (and just haven’t been removed from the right click / context menu) or is there something weird going on with my browser (Chrome - I don’t see any conflicting shortcuts)? If these were removed, they should be brought back ASAP -- this was one of my key user adoption tools to get people into Miro, as its a pain (multiple clicks) in PowerPoint. 

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25 days ago
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Magnus MeseckNew Here
posted in Ask The Community

Text scaling when resizing multiple shapes

Hey,till a few weeks ago Miro’s text scaling when resizing existing shapes was the following:- when resizing a single shape, the text size would not change. When scaling uniformly (SHIFT + dragging a corner), the text would become larger or smaller relative to the size of the shape.- when resizing multiple shapes (multiple shapes selected, then resize) the text would scale proportionally. When scaling uniformly, the whole "Look" of the transformed shapes would be the same before and after scaling, because the text scaled accordingly.I loved that feature, because when giving people their fixed size (to keep the board tidy and comprehensible in complex projects) frames to design flowcharts etc, they could easily resize their diagrams to fit the given space without having to deal with text overflow messes (and it lead to all kinds of weird font sizes across my boards, even ones beyond 999), but recently something changed which seems to break this (at least for me). Text scaling when resiz

13
Robert Johnson
25 days ago
F
felipebraga.miro.mpgNew Here
asked in Ask The Community

Diagramming AWS Group Won't Accept Other Shapes

Hello,I'm using Miro for the first time to create an Architecture Diagram. Usually I use Draw.ioSo, I'm using the Diagramming Shapes, select the AWS shapes.Then I add an AWS Group, any group, now when I try to add some other shapes that isn't an AWS, it doesn't work, I drag the shape to the group and then it isn't added.And the templates related to AWS created by Miro, aren't using the appropriate shapes. It's combine wireframe and others, but isn't using the ones provided by the diagramming.https://miro.com/app/dashboard/?tpTemplate=aws-architecture-diagram&isCustom=false&share_link_id=572851482328This is what I get in the developer tools. 

0
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25 days ago
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John MannionBeginner
posted in Ask The Community

Miro Assist Enabled in Feature access but not accessible in a board

I have checked and Miro Assist is enabled as per the guidelines but when try to access in a board it is not available. Anyone any ideas on why this would be the case ? Thanks John

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Robert Johnson
26 days ago
Deborah Baff
Deborah BaffBeginner
asked in Ask The Community

Educator Plan Miro Assist Error Message

Hi, not sure if anyone else has run into this but I keep getting this error on my Educator Plan when I try and use Miro Assist. Happens on different boards with different content … same error ? Below is an example of the errors and and example of the selection of cards that I was asking it to summarise etc ? Also I notice that the group by tag feature doesnt show for cards ? Anyone else found that ? I have Miro Assist at work on the business plan and havent notice any of these issues on that ? If anyone has any advice that would be great ! 

2
Deborah Baff
26 days ago
S
Sourena NaghikhaniNew Here
posted in Ask The Community

Keyboard does not work after a minute

I have to refresh my board every minute. The keyboard stops working. I can not delete in writing. I can not move right or left in text boxes. I can not do Undo and Redo with keyboard. many options with keyboard suddenly after a minute stops working unless I refresh my board again and again.Can anyone help me what I should do? It started since yesterday. I did not updated anything. I tried both desktop app and web-based miro. Same issue in both platforms. 

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26 days ago
A
Aleksandra DmitrievaBeginner
posted in Ask The Community

I can´t edit my board

Some of my students has created a board which doesn´t enter to my free account. So I have lost editing rights in my principal board which I use with a lot of different groups. I can´t delete any of the boards I have, except for the main one, which I really need. I need the support group to help me to delete the unneeded boards and let me work free of charge as I did before. I really can´t go for the upgraded version. Thank you!

0
A
26 days ago
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Thorsten DiekhofNew Here
posted in Developer platform and APIs

Is there a way to give guests access to my own app?

I've developed a small miro web-plugin.Anonymous guests should be able to use this app on my board.Is there any way I can do this? I have not found any information on this. Thanks very much, Thorsten Diekhof

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ElvaMiro
Mironeer
26 days ago
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MaheenNew Here
asked in Ask The Community

Why do I keep getting signed out as soon as i sign in?

I have a Macbook (2015). I use Miro in Google chrome as I can’t update my macbook any more. I keep getting signed out as soon as i sign in. 

0
M
26 days ago
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MoomasonBeginner
posted in Ask The Community

Miro Starter Questions! Please help if you can, you'll be much appreciated!

Hey guys,  I have a few questions I can’t find answers to in the Help Section. I’ve included an explanatory Loom for visual-aid  How to animate a particular flow within a workflow during Editing and/or a Presentation? Failing the ability to Animate, how to highlight/show 1 or a few selected flows within a workflow and hide/unhighlight the others to make it clearer when editing/presenting? How to set the width of all lines between shapes to the same width? like ‘set shape width’ or something How to set the height of all lines between shapes to the same height? like ‘set shape width’ or something How to Toggle (Show/Hide) Sub-layers/levels of shapes within Parent Shapes during Editing and during Presenting?

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26 days ago
H
Harry BurtNew Here
asked in Ask The Community

Presentation Mode is not working

Hi all I am preparing for a workshop in the free mode, and am trying to switch to presenter mode to lead participants through the frames. But it is isn’t working. Is this a premium feature? How might I fix it? Thanks HB

2
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26 days ago
M
MikeRNew Here
posted in Ask The Community

Simple Line

Hey Guys,Struggling to find a simple line - no connectors or anything like that. Something that acts in the same way as a shape so it aligns to other objects etc without constantly trying to snap to things.Does this exist?Thanks

4
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26 days ago
H
HE2Beginner
posted in Ask The Community

Chrome extension error: "Oops..It seems you don't have any Miro accounts"

Getting this error when i try to use the Chrome extension from Miro.  I have uninstalled it and reinstalled it and made sure I’m logged in to Miro for that browser. Also tried different browsers.What else can I do to troubleshoot this?  

3
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26 days ago
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LeenNew Here
asked in Ask The Community

Planner - board not loading

I have several miro boards. Since this afternoon, all boards that contain a planner (connected to jira) doe not load anymore.Anyone else experiencing this? How can I solve this?

1
Robert Johnson
27 days ago
C
Clay PhillipsNew Here
posted in Ask The Community

Copy / Paste issues when copied object disappearing when pasted

I'm on a mac and when I copy/paste (CMD C / CMD V) the object I've copied appears and immediately disappears when I paste it. Any solutions? Thanks!

0
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27 days ago
M
MakarandNew Here
posted in Ask The Community

how to change user email for users from admin portal?

Hello, I would like to change a email ID for one of our user. How to do this from Admin portal? Best Regards,Makarand

2
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27 days ago
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Milly SkiNew Here
posted in Ask The Community

Access

Good afternoon, I was making a board today and suddenly I saw that I was in some kind of team (I probably was for a long time, I don't remember anyone there anymore). I left the team and now this team has access to my new board. I do not know these people, I do not understand where to write, please help me, I am crying

0
M
27 days ago
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