Skip to main content

Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8630 Topics
M
Minny LeeNew Here
posted in Ask The Community
Chatting window - size

Chatting window size are needed to be adjustment by user. When I would like to share it to other team members who were not joint that Miro page, it can be shown whole communication history, but as chatting window can`t be bigger, I need to drag and copy for sharing. Some times it works, but some times it`s font and detail was mistaken for sharing in same mood. Please let me know whether I can adjust chatting box size. ggtarget@ggkorea.co.kr  Thank you so much, best regardsMinny

220
M
9 months ago
C
CosimaGVLNew Here
posted in Ask The Community
My Talktrack give a playback with no sound

Hi,i want to use Talktrack in my Retros and Presentations and i just start to play a bit around with Talktracks. My problem: even though i record the Talktrack with the right micro & camera once i playback the video there is no sound. And no: mute is switched off and yes, the volume is turned on What can be the solution?Looking forward to hearing your comments on this

1351
Robert Johnson
9 months ago
P
PlebNew Here
posted in Ask The Community
account Billing

Hello, I am writing to complain about an unexpected charge that just occurred on my credit card by Miro.Late last year December, we got into the miro startup program and were given a $1,000 credit that was supposed to last for one year. but today I got a billing of 343 that was charged to my account one month after the so-called credits were given to us. my account is currently upgraded to a year plan. how come there is a charge that is not being sent to me 1 month after the program? the money is super important to us and we would appreciate it if it could be reversed. please look into this and get back to us please Looking forward to hearing from you Respectfully Elyan

371
Robert Johnson
9 months ago
I
IdeateplusNew Here
posted in Developer platform and APIs
Problem: I want to copy board from one account to another team account via Miro REST API.

Hi @Miro Developer Relations I am trying to copy board from one account to another team account via Miro REST API. I tried two approaches to solve this problem see below:Approach 1: I used copy Board API but getting 403 Forbidden error if i am using v2.0 API.Approach 2:1. I created blank board to other team member account via Create Board API.2. I get all widgets from one board which is exist into another team account via List All Widgets API via v1.0 API.3. I tried to create all widgets into newly created board but getting error like fontFamily key or createAt,createdBy is not supported into rawJSON  via v1.0 API.So i am stuck into that please suggest the solutions of above problem which i am facing at my end.Thanks. 

1233
Josip Janzic
Mironeer
9 months ago
A
Amanda CatonBeginner
posted in Ask The Community
Switching to the Educator program from free version

I applied to the educator program and received an email that I was accepted into the program.I had been using my educator email with the free version prior to applying and it appears that Miro still thinks I am in the free version (Says Miro Free in the top left of my dashboard). I am looking for guidance on how to get it corrected. The documentation says to switch to the education team on the left side of my dashboard but I do not see other options. Wondering if anybody else has run into this issue. Thanks in advance for any support.

779
A
9 months ago
T
TonnyPBeginner
posted in Ask The Community
Copy more columns of cells from excel in bulk into sticky notes, add columns as tags

HiIt would be super cool if it was possible to copy multiple columns of cells from excel in bulk into sticky notes where I could select which columns are comments or tags.In that way we are able to import user feedback together with meta data like role, country, date which we then could get the AI to read and help us see patterns and summarize. best regardsTonny

430
T
9 months ago
P
PhilippZNew Here
posted in Ask The Community
Export Board as Text INCLUDING the hiearchy/logic

HelloIs there any way to export my board as text/CSV including the hierarchy/logic of my contenct?Thanks 

110
P
9 months ago
M
MEHNew Here
posted in Ask The Community
All work boards deleted

Hi,I decided to take time out from freelancing but wanted to keep all my boards for when I return.  After realising all my boards have disappeared today I searched my trash and found this…. In 30 days or on August 7, 2023, if you are no longer using the team: *********, we will delete it and all the boards in it. Once deleted, we will be unable to recover boards. If you want to keep this team and your boards, downgrade to Free plan. Once on Free plan you can upgrade to the paid plan of your choice.I received one email in my trash with notification Miro will be deleting my boards. I have no available contact with Miro support.Has anyone had any luck recovering their boards. I am desperately needing my boards back. Thanks very much 

250
M
9 months ago
R
reltNew Here
posted in Ask The Community
When using sticky notes, spaces get removed while typing.

Hello everyone.I’ve had an issue for the past couple of weeks where when typing out a sticky note, it will remove every space I put in.It is really annoying to go back and put the space in the middle of the conjoined words.I am on Firefox on Windows 11, if that helps. 

60
R
9 months ago
M
Mynko OlenaNew Here
posted in Ask The Community
free subscription for Ukraine

HelloI heard that Miro generously supports Ukraine and Ukrainian people, and thus there has been a possibility for Ukrainian users to get their plans upgraded for free. Is there still such a possibility? And what is needed for that? I would be grateful for your response. Thanks in advance!  

4260
M
9 months ago
S
StussyNew Here
posted in Developer platform and APIs
How to get the image URL using MiroAPI or SDK

 I'm currently trying to get images on the Miro board using MiroAPI or SDK. However, when you run the code below, nothing is displayed in the URL field. What should I do? What I want to do is get the image on the Miro board and paste it into my web application via the server, and one way to do that is to use a URL. I would like to know if there is another method.–const allWidgets = await miro.board.get();    const imageWidgets = allWidgets.filter(widget => widget.type === 'image');    const imageData = imageWidgets.map(image => {        return {            id: image.id,            url: image.url,             title: image.title,            position: image.bounds         };    });  console.log(imageData); 

680
S
9 months ago
C
cascopelNew Here
posted in Ask The Community
Replace nodes with others in the Flowchart

I'm making a flowchart in Miro, but I can't replace one of the nodes (node ​​1), already connected by arrows, with another (node ​​2), which is not connected by arrows, but better comments on what I want in that node.This is to avoid having to remove the arrows from node 1 and manually connect the arrows to node 2.I don't know if I was clear enough.Anyway, thanks in advance.

281
Robert Johnson
10 months ago
B
Beefeater_ovBeginner
posted in Ask The Community
One of my Miro boards don't work while the others two do

Hello. I have classes later today but I can access my main Miro board. I’ve tried every possible solution. I really need it for my lessons. What should I do?

150
B
10 months ago
B
Beefeater_ovBeginner
posted in Ask The Community
One of my Miro boards is not loading, while the other 2 do. Most of my class materials are there. What should I do?

Hello. I have classes later today but I can access my main Miro board. I’ve tried clearing the cache, restarting everything, using the app, etc. but it still won’t load. I really need it for my lessons. What should I do?

280
B
10 months ago
C
Conti AngeloNew Here
posted in Ask The Community
La mi board non si carica più

Fino a sta mattina non avevo alcun problema ad entrare nella board, ma ora non carica più, cosa posso fare?

290
C
10 months ago
D
DanteF234New Here
posted in Ask The Community
Urgent project presentation - Miro don't load

I’m sorry I don’t know how to solve this I am desperate, I have a project presentation on monday and the miro don’t load! I deleted cache, refresh tried to duplicate and also opened it from my Ipad and it still does not load It seems to work now, thank you!

310
D
10 months ago
H
Hope MackeyNew Here
posted in Ask The Community
[BUG HELP] Miro board perpetually loading, can access other boards but not the one I need!

I refreshed this one Miro board page as an image was uploading and now I can't get into it at all. The board is in a perpetual state of loading. I can access any other board of mine, but not this one. I need to access it ASAP for work. Don't know what to do :/ Please send help!I've done everything. Cleared cache and browsing data, tried a different wifi network, tried incognito, tried the app, tried different internet browsers, restarted my laptop, and even tried different devices. Nothing has worked so far.

1446
E
10 months ago
L
Levi YukNew Here
posted in Ask The Community
The Bluetooth keyboard shortcuts are not working on iPadOS.

Are other people experiencing the same issue?Copy and Paste are also not working,even though they used to work fine.

3065
M
10 months ago
S
SerenaBeginner
posted in Ask The Community
Keyboard pop up appearing every time I use the pencil tool

Hello, I use miro on my pc with a Wacom One board and pen. Since around the middle of november a keyboard popup has begun appearing every time I use any of the ‘pencil’ tools (pen, highlighter, eraser) selecting them with the Wacom pen. It dosn’t happen using the mouse. Is this an update or a bug? How do I disable this option? I’m constantly closign the popup and it’s very annoying and distracting. Thanks,Serena Bucelli

3372
N
10 months ago
M
Martyna SzczukaNew Here
posted in Ask The Community
Requesting a Certificate of Residency for 2023

Dzień dobryPotrzebuję Certyfikatu Rezydencji od firmy Miro na rok 2023, gdzie mogę się o niego ubiegać? Od miesiąca próbuję w dziale sprzedaży zdobyć jakiś lead, ale jest to żmudna praca. Nie mam konta, bo jestem tylko pracownikiem, a z portalu Miro korzysta zarząd, a nie bee napisał do prezesa po zaświadczenie, szczerze mówiąc niedopuszczalne jest, aby nie było możliwości skontaktowania się i uzyskania takich danych przez pracownika formularza.

370
M
10 months ago
A
Andrew ElliottNew Here
posted in Ask The Community
Moving boards between enterprises projects

Is there a way to move a board from one enterprise to another? There are multiple companies in my organization and I want to move a board from one to the other. When I attempt to move the board to a project it only shows me the list of projects from the enterprise where the board was created. 

1592
A
10 months ago
S
Scott BowlerBeginner
posted in Ask The Community
Disable or move the feedback popups

Hi guys,The feedback survey form pops on top of the controls, and hide buttons such as “Return to Scott” when presenting.This is really confusing for users when I’m telling them to “Return to Scott” and a popup asking them about their experience is covering it.Please can you either allow us to disable these popups on our accounts / presentations, or move it somewhere more sensible so it’s not interfering with the interface. 

522
S
10 months ago
T
Tom ABeginner
posted in Ask The Community
Create Tabs in Miro Board

Hi All! Is is possible to create tabs in a Miro board? The idea is to have multiple boards in one document that are accessible with tabs at the bottom of the page like those that are found in Excel for example. Thanks!

14432
T
10 months ago
E
Ekaterina4Beginner
posted in Ask The Community
boards

Good afternoon, on December 21, I discovered that two of my boards (there were more, but these two are the most important) were deleted. At that time, the tariff was free, I read about similar cases and decided to upgrade the tariff in order to see them in the cart.After paying for the tariff, I discovered that the boards were neither in the cart nor in my favorites, where they had definitely been before.There is also no button to restore boards by following links. I sent the link to one of the students. When the plan was free, it had a similar message that the board was deleted, after the upgrade a more interesting message appeared that the owner must confirm the request to join the board.So the question is, who is the owner if not me?The support referred to security reasons and did not want to give me information about the ‘administrator’. They also advised me to look through messages to see who sent me an invitation to join. No one sent me an invitation to join my boards :) I have m

378
E
10 months ago
S
Soren NielsenNew Here
posted in Developer platform and APIs
Stop opening miro in my browser.

Every time I get a link to a miro board the link opens in my browser. Stop doing that! I have the desktop app installed. Open the miro board in the app.!!

430
S
10 months ago
Terms & Conditions