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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8521 Topics
W
Wolfframm RauschenbachNew Here
asked in Ask The Community
Mini-Map is missing

Hi All!Since this day the Mini-Map feature is missing on my Boards. According to the Chat-Bot it may be a Bug. As it is an important feature I often use, Has anyone else come across the same problem?

484
Eca
Mironeer
11 days ago
D
Devyn WeiserBeginner
posted in Ask The Community
Vimeo embed not showing preview thumbnail in miro

Vimeo video link (or embed code) pasted into miro board does not show preview. All videos show as white screen which is difficult to tell the difference when multiple videos on the same board.There was a similar problem described here but no solution found (yet!).Thank you for suggestions!  

1658
Eca
Mironeer
11 days ago
A
Adiyana FordBeginner
asked in Ask The Community
Export to PDF issue

An error keeps popping up saying the “This tool is unavailable on the board”. I have previously exported a frame before so i was wondering how i can get that to work now. I am the owner of the board and i have the same plan that i used the last time i exported a frame.

416
Eca
Mironeer
11 days ago
A
aes256Beginner
asked in Ask The Community
Board Thumbnail inconsistency Bug?

Recently, the thumbnail of my board was deleted. I can see that that thumbnail system has changed.I observe the following, which seems a bug to me:Using one of the preset icons, everything seems fine as you can see below:Thumbnail in “Boards in this team” screenThumbnail in board view When using my own thumbnail, which I need, I cannot get the same thumbnail for both the “Baords in this team” screen and the board view.Thumbnail in “Boards in this team” screenThumbnail in board viewWhat is happening?

444
Robert Johnson
11 days ago
G
gracefernando1110New Here
asked in Ask The Community
Guest board access

Hi community,  Yesterday we initiated a business plan trial to create a single Miro board, and shared an editor link with specific guests to populate the board. This is our first time using Miro, so wanted to try it out across the next 7 days.  However, a guest detailed when accessing the board, it notified them that their access will expire in 2 days. On the board itself, I cannot see any access expiration, nor is my trial ending in 2 days. Please can you advice on how to continue to give the guests access? Do we just need to recirculate the same link? Is the problem that this is a business trial? Kind regards,Grace

152
Eca
Mironeer
11 days ago
S
Shawn DiMartileNew Here
posted in Ask The Community
Help Editing the Marketing Campaign Timeline by Rizwan Khawaja

I really want to use the Miro Marketing Campaign Timeline by Rizwan Khawaja that I found on Miro. You can find the template here and it’s called “Marketing Campaign Timeline.” I’d like to edit this to use for my real estate development projects. The template is setup under weeks and days by default, and it stops at week 8. I like to expand this to 52 weeks so I can cover an entire year. Does anyone know how I can expand this to 52 weeks while keeping the same formatting? I created a Loom video, which you can watch here, that further demonstrates what I’ve tried and what I’m attempting to accomplish. 

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S
11 days ago
D
DesignformeBeginner
asked in Ask The Community
Unavailable to cancel my subscription

Due to the problem of the “unsubscribe” button not working, I would like to ask the support people to help me.I have tried several times to cancel my subscription and all I get on the screen is.I would be glad if you can solve this asap (as there is no ways to contact support directly)  

637
Eca
Mironeer
11 days ago
Z
ZenaNew Here
posted in Ask The Community
Unavailable to cancel my subscription. To delete account - does it help?

Due to the problem of the “unsubscribe” button not working, I have tried several times to cancel my subscription and all I get on the screen (Subscription failed to cancel).there were not any options to contact support.Then I even I deleted my team. and when I create new there was only free miro.And Miro still keeping me mail that my payment decline.But I have no idea how to cancel subscription.To delete account - does it help? Because I have other chance to contact with Miro that they to stop request money. it is seems they just only want my money :(Zena

41
Eca
Mironeer
11 days ago
Gokhberg Mikhail
Gokhberg MikhailNew Here
asked in Ask The Community
How can I find boards to which I was given links without adding me to the team?

How can I find boards to which I was given links without adding me to the team? For example, early on, I could see them in recent, but now I only see boards in my teams. Where did the boards that were sent to me via the guest link go?

306
Eca
Mironeer
11 days ago
M
Maryna MelnychenkoBeginner
asked in Ask The Community
cannot find a board in Recent boards

I work in a board with my colleague (he created the board) and this board was in my Recent boards for a long time. but now I cannot see it there anymore. although I still can reach it via link and work there, it is no longer visible in my profile. I would be really grateful for any advise on how can i put it back and what happend.Thanks in advance!

16013
Robert Johnson
11 days ago
L
La_rsBeginner
posted in Ask The Community
Boards without team

I like to organize stuff with miro. I would also like to organize things for me alone, like my private projects or things in my private life.So i like to create a board just for myself, without any team.Since i already can be part of multiple teams, i think, the implementation of “no team” would not be very difficult. 

71427
Robert Johnson
12 days ago
M
MiroSarahBeginner
asked in Ask The Community
Problems with text boxes when creating sticky pile

Hi miro community, hoping someone can help me!I’ve created a bunch of custom shaped stickies, with text boxes on them. I’ve then grouped each sticky and text box, so they work as one.When I use the Align feature to put them into a pile, the text from each overlays so it’s all jumbled up, rather than each sticky hiding the next.Not sure what to do? Ideas?!Thanks so much in advance!

397
Eca
Mironeer
12 days ago
M
Michelle DueckNew Here
asked in Ask The Community
[RESOLVED] Jamboard Importing Errors

When trying to import more of my Jamboards into Miro today to use with my students, I just kept receiving that an error had occurred, red x’s on the importer, and boards created for those Jamboards that seemed to be completely blank. Please help! Is anyone else having this issue and/or can anyone fix this?

17714
Eca
Mironeer
12 days ago
P
pratik.acharyaNew Here
asked in Ask The Community
Will I get reimbursed for decreasing the number of licenses for remaining months in my annual plan?

3 of my staff on contract has left after their tenure so I dont need these seats in my Team plan.I can see that I can reduce the team size of my license. If I reduce the 3 seats, will I get reimbursed on these removed seats for the remaining months of my annual subscription which has already been paid?

212
Eca
Mironeer
12 days ago
J
Jacob.VolkmannNew Here
posted in Ask The Community
Smartsheet - Miro - ability to see sheets that I'm an Editor

Trying to pull in cards from smartsheet, but only able to select sheets that I have Admin access.  How do I also see sheets that I have Editor access?

71
Eca
Mironeer
12 days ago
R
Rohan123New Here
posted in Ask The Community
free-to-paid license management/invite users option

Hey Team,We need to find out how to manage the free-to-paid license transition within the app to avoid automatic assignment of paid licenses when users edit Miro content. Additionally, we need to disable the invite users option to prevent individuals from inviting users due to security concerns.Thanks

101
Eca
Mironeer
12 days ago
M
Maybe AnonymousNew Here
posted in Ask The Community
How do I enable dark mode?

I want to enable dark mode on the Miro desktop app, how do I do that?I require of dark mode, otherwise my eyes will proceed to hurt. Thank you for reading this.

6768533
Eca
Mironeer
12 days ago
M
MaxiNew Here
asked in Ask The Community
How to cancel subsciption AFTER canceling my account?

Hello, I urgently need your help. I need to cancel my subscription but I accidentally canceled my ACCOUNT. How can I cancel my subscription? What can I do, i don’t find any Informations for that case … Thank you very much!

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M
12 days ago
M
Martin HaberstrohBeginner
asked in Ask The Community
Spaces not working in education plan? Are there limits in the number of spaces with an education plan?

“Spaces” (former projects) are not working in my education plan (if I click on them they do not react at all, means not showing the boards in this space)? Are there limits in the number of spaces with an education plan … are there technical problems with the new spaces? Whom can I ask this question?Thanks for your help,Martin

375
Eca
Mironeer
12 days ago
N
Nix SwanepoelNew Here
asked in Ask The Community
'Tables' from Canvas '24

I want to know how to use tables as demonstrated in October 8th’s Canvas ‘24 session using the Innovation workspace! It’s AMAZING!!!!! Is it available yet? 

551
Eca
Mironeer
12 days ago
Rob van Linda
Rob van LindaNew Here
asked in Ask The Community
Sharing Content from the Canvas24 Woekshops

Hello,during the workshop on thiesday, I made some Screenshots. I would like to know, if it’s allowed to embed those screenshots in my post and, when I start my concept in my Miro Board, also there?No need to say, that I will always link to the source.Thanks in advance for your kind and valued help.Kind regardsRob 

252
Rob van Linda
12 days ago
S
Storicate SupportNew Here
asked in Ask The Community
Boards that I own are missing...

Hello Friends! I’m using Miro to collaborate wtih my clients on a free account. They typically set up a board and invite me to join. This works fine. Unfortunately, I now have so many teams I’m a part of and when I want to find my template boards I can’t seem to find the team and boards that I’m an owner of. When I search, Miro only allows me to search by team and I don’t recognize any of the team where my template boards are located. Any ideas?

263
Robert Johnson
13 days ago
I
Insa CremerBeginner
asked in Ask The Community
I was granted an educational account but I still can have only three boards

I applied for an educational account and immediately received an e-mail that said “You have been granted an Educational account an Miro”. However, when I log in to it, it does not seem to differ from a free account. It only allows me three editable boards, but as I understand, an educational account should have an unlimited number of editable boards.Is there some delay between the e-mail and the actual activation of the educational account? If yes, how long does it take?If no, what do I have to do to make my educational account work?

294
I
13 days ago
M
Majestic GlueBeginner
posted in Ask The Community
[KNOWN BUG] Potential Copy Paste Bug after Doc "Copy link to block" action

When attempting to copy paste into hyperlink and or object to link, copy paste doesn’t seem to work. Copy paste works normally for a text box, but on weird occasions it would not copy paste into hyperlink and/or link to object url. It’s odd because copy paste works for text, but sometimes it works for hyperlinking.I think the bug gets triggered when i’m trying to link to a block within the beta feature text document, but not entirely sure. Sometimes it goes away too but not sure what causes it.

579
Robert Johnson
13 days ago
J
John KwonNew Here
asked in Ask The Community
JIRA Planner disappearing when moving across columns

I’m experiencing a weird bug where when I move tickets/epics across columns in jira planner, they disappear on miro board (but they are correctly updated on Jira). I have to recreate the board to show them again. Is there a way to fix this? This makes the jira planner feature not usable for my use case  

81
Eca
Mironeer
13 days ago
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