Questions & Ideas

I am using the tablet to write notes for my CS courses and I find that every couple minutes or so, the application fails to register my writing. I am using an apple pencil. This happens for like 2-3 seconds, where I would have to stop writing and then start writing again. This is a problem because I lose my train of thought and get distracted or frustrated.This is a great application to collaborate on where I can see real-time updates between any device, but this issue is so big for me as it relates to the biggest reason why I would use this app - Writing and drawing.For example, I would possibly use it in a coding interview, but I cant because I am aware of the bug, which could potentially affect my interview performance if i get distracted by its issues.

How can I log in to Miro running on a Webex Board when the email link just logs me into Miro running on my Mac?

Good morning all,I’m new to Miro, seeing massive opportunities to use it. I was looking how to create a jigsaw puzzle for presentation purposes. adding one topic per piece.While searching for templates I didn’t find anything, so I turn to the expert - you all!Is there a template or do you know how to create a jigsaw puzzle? I created this once in powerpoint but was to cumbersome in timing and options.thanks for any thought, help you can give (otherwise my weekend is covered ;) ) 

I am not able to pay with a VISA card. I am getting error saying contact your bank. I did and they said that merchant doesn’t support the strong authentication methods that credit card requires.How can I proceed with the purchase?

I realize this was a topic prior.   HOWEVER, let’s make it clear for folks. Unless, you are willing to pay for a client’s access to Miro, they can’t edit the data tables and some other features.  That’s right, you have to pay PER client if you want them to collaborate with you using the number one feature of Miro!  Tables!   This is obviously a marketing decision, and nothing more.   Data tables are where we can make forms to organize answer to questions, gather job site information, or anything that might require two people to access a form to work together.   THAT DOES NOT MEAN, they are a team player, employee, or otherwise part of my organization. I’m a designer, and wanted to switch from Notion and airtable to Miro.   Not once was it mentioned data tables would be locked from Guests!   In fact, it’s implied ‘anyone with link’ can edit the board.   Doesn’t say ‘edit board except data tables.   I guess I’m back to looking for another app.  I LOVE the freedom of Miro as a replacement

Why am I getting: “You've reached the 3-board limit. Upgrade to unlock unlimited boards, guest access, and more.” notification when I haven't created any board yet?Boards in this team underneath says: “No results found” when filtering boards “Owned by me”.Thanks for a helpMy user page says: Content created0 boards   0 spaces   0 templates

Hi everyone,Sharing a problem I spent a while tracking down, in case it helps others and in the hope that Miro can fix it.SymptomAfter updating to macOS Golden Gate 27.0.1, the Miro desktop app (0.11.168, arm64) started launching on its own every now and then, without me opening any board. After I uninstalled the app, macOS instead kept showing the dialog "There is no application set to open the URL miroapp://miro.com/app/board/…" a few minutes after every login.CauseI had four Safari bookmarks pointing to old Miro boards. They were in ordinary bookmark folders and not open in any tab. Safari seems to load bookmarked pages in the background, probably to fetch icons. Because "Always open in Desktop app" is enabled by default on each board, the board page immediately redirects to miroapp://, and that launches the desktop app. The macOS system log confirmed that the miroapp:// requests came from Safari, with no matching open tab.FixDeleting those bookmarks solved it completely. No more la

Hi, I applied for a miro education account a few days ago, (Almost a week) and I havent received any emails confirming the application has been received or approved.How long should this take, and can it be approved soon please (Upcoming deadlines etc)?Thanks! 

I am a member of 11 teams in Miro and I can never remember which team a particular board is in, even when it is favourited. I’d love to see a global favourites which lists all my favourited boards across all my teams.

I have a number of boards starred from different teams that I’m not a member of. Usually I can access all of them from the “starred” section of the Home area but now it seems that any starred section only represented the starred boards from that team. If I go to the starred boards from a direct link, they still clearly show starred for me.What the heck happened with access rights and quick access? Is this a glitch of my view or a general change to how Miro operates?

My name is Vadim and I am an Englisch tutor in Ukraine. I have been using Miro for a few months and only recently learned that it offers free premium access to educators in Ukraine. I would be really grateful for the opportunity to receive this access, which would allow me to make my lessons more  interactive for my students.Thank you for your support Vadim Niokolayenko  

Dear Miro Team,I am reaching out regarding the support initiative currently available to users in Ukraine. As someone who regularly uses Miro for teaching, I would be very grateful for the opportunity to access the platform’s full functionality through this program.The platform has become a very valuable part of my work. Its advanced features allow me to organize lessons more effectively, create interactive learning materials, and make the learning process more engaging and convenient for my students. I have found Miro especially useful because it gives me much more flexibility than traditional teaching tools.As a Ukrainian educator, I would be very grateful for the opportunity to continue using the full functionality of Miro free of charge under your current initiative supporting Ukrainian users. Thank you very much for your attention and for the support you provide to Ukrainians. I truly appreciate Miro's efforts to make its platform accessible to people who need it during this diffi

Dear Miro Team,My name is Yuliia, and I am an English tutor from Ukraine. I use Miro to create interactive and engaging lessons for my students.I would like to kindly ask if you could provide me with a free Miro subscription or educational access for teachers from Ukraine. It would be a great help for my teaching.Thank you very much for your support and consideration!Best regards,Yuliia

the email associated with my account got deleted, my other email has no access to the boards on that account. I cannot login since i need to receive a one-time link to a currently non-existent email account. How do i manage this?

I collaborate with a person in China. I am in the US.When the user in China has her OS (Mac) set to Chinese region, she can type chinese onto the board and it renders correctly, using simplified chinese.When I view the board on Linux, with my system set to English, I see the Japanese Kanji:interestingly, when I *copy* the text with my mouse and paste it outside of miro to a local app or to Google translate, I get the correct chinese character:一直 and if she switches her Mac to English settings, she also sees the Japanese Kanji. If she changes the Mac back to Chinese, she sees the Chiense charcter. It seems that for non-Chinese systems, when you render the character, Miro is choosing the Japanese kanji form of the chinse character. (BTW, this is for all fonts we tried, Noto, Titan, etc)But the underlying information is there; I can copy it out and it’s Chinese, not Japanese.

 The help center for Miro's free plan advises me to delete one of my three most recent boards to create a new board. This is absurd. It is a major change to the board usage policy. The introduction of this change was kept quiet by Miro. This is highly unfair behavior! As a user, I was completely caught off guard at the beginning of the school year. On top of that, I am being told that there is no significant change! Please provide an explanation.

Hello, I originally created a Team under an Education Plan, but I have since graduated and am no longer eligible. After an accidental plan change, the Team is now on the Free Plan and some existing boards are locked.The Team still has current students/professors who are eligible for the Education Plan and who are Team Admins. We need to preserve the existing boards, members, and permissions.Could a Miro representative please advise on the correct process, or contact me privately, to restore Education Plan eligibility or transfer the Team to an eligible admin?

Dear Miro Team,I hope this message finds you well.My name is Kateryna and I am a teacher of English currently living and working in Ukraine. I am writing to kindly inquire whether Miro is offering free access or extended features for educators and users based in Ukraine, in light of the ongoing war and its impact on education and communication.In these challenging times, online tools like Miro have become essential for continuing our work and supporting our students. I use digital platforms daily to organize lessons, collaborate with colleagues, and engage students in creative and interactive ways — and Miro’s features are particularly well-suited for visual learning, brainstorming, and language activities.However, given the difficult economic and infrastructural situation here, it has become increasingly hard to maintain paid subscriptions. I have heard that some companies are offering special support or free access to users in Ukraine, especially for educators and nonprofit professio

Dear Miro Support Team,I hope this message finds you well. My name is [Your Name], and I am writing to you today with a special request regarding the Miro platform. In light of the ongoing challenges faced by the people of Ukraine, I would like to propose the introduction of a free subscription tier specifically for Ukrainians.The current situation in Ukraine has significantly impacted the lives of many, making it difficult for individuals and organizations to access essential tools and resources that support productivity and collaboration. Miro, as a leading platform for visual collaboration, could play a vital role in providing much-needed support to the Ukrainian community during these trying times.By offering free subscriptions to Ukrainians, Miro can help: Facilitate Remote Work and Education: Many Ukrainians have been displaced or are working from remote locations. Access to Miro would enable seamless collaboration for remote teams and educational institutions, ensuring that work

Hello Miro Community Team,My name is Anastasiia, and I am an educator based in Ukraine. I actively use Miro to create visual materials, organize lesson plans, and conduct interactive lessons with my students.I learned that Miro supports Ukrainian educators by providing complimentary access to premium features. Could you please help upgrade my account to this program or the Education Plan?I am more than happy to provide proof of my teaching activity and identity privately if needed.Thank you very much for your support!Best regards,Anastasiia[ English Teacher / SpeakEasy online school]

I am a member of 2 Teams.  Iw ant to leave both.  I have tried to follow the instructions provided by others but I am not seeing the visuals provided.  Can anyone help me from here? 

Hi everyone,I haven't logged into my Miro account for a long time, and unfortunately, I can't remember the password anymore. The bigger problem is that the Gmail account I originally used to create the Miro account was accidentally deleted, so I can't access the recovery emails or reset the password through that address.The Miro account still contains some important information that I'd really like to recover. Has anyone experienced something similar or knows if there is another way to verify ownership and regain access to the account?Any advice or suggestions would be greatly appreciated. Thanks in advance!slope

Hi everyone,Nothing against the AI feature, but I’m experiencing a serious UI issue that may be a bug.The AI dialogue box appears on top of the context menu and prevents me from seeing some of the menu options (see screenshot below).At the moment, I have to click around the board to find a position where I can both select the element and access the full menu. This creates unnecessary friction.Is there a way to move, minimise, or hide the AI dialogue box? Thanks for any help!  

Hello Miro Support team,I'm reaching out because I'm locked out of my Miro account and unable to recover access through the normal process.My account is registered under the Education plan with the email address a***a@etudiants.u-paris2.fr. My university recently changed its email domain, and this old address is no longer active or accessible to me.When I try to sign in, password login is currently disabled and I'm prompted to use a magic link instead. However, that magic link is sent to the old, inactive email address above, so I have no way to receive it and complete sign-in.Could you please help me regain access to this account and update it to my new, active email address? I'm happy to provide any verification you need (student ID, proof of enrollment, confirmation of the domain change, etc.) to confirm this account belongs to me.Old email (no longer accessible)Thank you very much for your help.

Hi there, for the past couple of days, can’t sing in with a password, was wondering when will this be a option again?