Lost access to school email, need help recovering boards

HI ​@xiaotong XU 

Sorry to hear about the trouble accessing your account. Since this involves a deactivated school email and possible account recovery/board transfer, this would be best handled directly by the Support team, as they may need to verify account ownership before assisting further.

I’ll convert your post into a support ticket so the team can review your options. In the meantime, it may help to prepare:

• The old email address tied to the Miro account
• The new email address you want to use
• Any board URLs you still have access to
• Any proof of ownership/access that may help with verification

The Support team will follow up with you directly if additional information is needed.

Hi ​@Eca , I’m having the same problem - I no longer have access to my school email to log in and would like to transfer my board to a new email account. 

Could you help me as well!

Hello, I am experiencing the same issue. I have transferred to a new university, and I would like to move the work from my Miro account—which is linked to my old university email—to my new school email. This is an urgent matter because all my projects are there.