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Lost access to school email, need help recovering boards

  • May 19, 2026
  • 1 reply
  • 13 views
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HELP!!!!!!!
My school email account has been deactivated, so I can no longer receive verification codes for my Miro account.

However, I still have access to the board URL(s), and I would like to recover or transfer my boards to a new email account.

Can someone help me pls!

    1 reply

    Eca
    Mironeer
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    • Eca
    • Mironeer
    • May 19, 2026

    HI ​@xiaotong XU 

    Sorry to hear about the trouble accessing your account. Since this involves a deactivated school email and possible account recovery/board transfer, this would be best handled directly by the Support team, as they may need to verify account ownership before assisting further.

    I’ll convert your post into a support ticket so the team can review your options. In the meantime, it may help to prepare:

    • The old email address tied to the Miro account
    • The new email address you want to use
    • Any board URLs you still have access to
    • Any proof of ownership/access that may help with verification

    The Support team will follow up with you directly if additional information is needed.

    Eca :)
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