Questions & Ideas

Hi I have a data set that i wish to populate in the org chart. The data fields in CSV look like this  Column header = Revizto Stamp - WatcherColumn Data = DR30, PI30, ST30, EQ30, EL30,AU30, TE30, FI30, SF30, DR60, PI60, ST60, EQ60, EL60, AU60, TE60, FI60, SF60, DR90, PI90, ST90, EQ90, EL90, AU90, TE90, FI90, SF90As the image show the data is being truncated  Is there a character limit to the data field? 

I’m using the free version of Miro.I’ve just created my first and only board, and now I’m trying to share it with my team.When I invite colleagues by email, I usually get this error:Sharing restricted please contact supportI’ve tried inviting people 10 times, with either a single person with a single email address or several people with a list of several email addresses. 9 of those 10 times, I’ve gotten that sharing restricted error and no one is invited.1 time it worked and one person was invited: they now have access to the board.  But I can’t invite anyone else, in spite of all of them being my colleagues behind the same firewall.What’s going on here?

The client could not open the board as the site shows error on behalf of the client. What should they do?

Hello, on our team account we had 3 own boards + 1 that was shared with us by a friend.After he deleted it, we still can’t access the oldest of our 3 own boards, because Miro is telling us we’ve got too many boards and need to upgrade.

Hello,We have an automation which fetch users details through SCIM API and the automation keep throwing ‘504 Server Error’ after collecting user details from couple of pages.Please refer below snapshot of the error.objects.miro - ERROR - Error occurred while fetching Miro users: <class 'requests.exceptions.HTTPError'>: 504 Server Error: Gateway Timeout for url: https://miro.com/api/v1/scim/Users?attributes=id,userName,displayName,name,userType,active,emails,roles&filter=(userType%20eq%20%22Full%22%20or%20userType%20eq%20%22Free%22)&count=1000&startIndex=1001Is there anything changed recently? It used to work without any issues earlier!

Hi there,Apologies for needing to go through Community, but I'm in a circle of <BLEEP>... I followed the instructions to contact support, but "Contact support" and "What's new" don't appear in my left sidebar, plus the Sales webform didn't work.Last night I discovered my annual subscription auto-renewed for $190, despite not using the software for most of the past year (there was a login glitch that prevented access). I had planned to cancel.If I missed a notice email, please forgive me —I was distracted by the world being on fire.I've found Miro emails across multiple accounts, so I need clarification on which email was charged (and will be refunded).Appreciate you routing this to the right person for a timely cancellation and refund. Thanks.

Some of our boards no longer allow editing of alignment scale text. Newer boards don’t seem to have the issue - it seems to be older (more than a couple months) boards that had scales added previously. Neither newly added alignment scales or existing ones on the board can have text edited. All other functionality performs as expected (you can place your icon on the scale, it can be locked/unlocked, deleted, etc). Existing scales were editable previously and are definitely unlocked. This occurs in browsers and desktop app. Any ideas? Is this something Miro can fix? The only email I had for support sent me a response that directed me here. 

Is there any risk to using the calendar generator? Is there a fee for using calendar generator? It says free, but then says to ask the developer. 

Hello Miro community!  I would like to ask for your advice regarding my Miro account and team. Currently, my main Miro account and the team are created using my university (corporate) email address. This email will be permanently deleted approximately six months after I graduate, as it is managed by the university. At the same time, my team already includes my other personal Miro account (with a private email address). I would like to clarify the following points: If the university email account is deleted, will the boards and the team still be preserved? Will my personal account remain a member or owner of the team, or is there a risk that the team and boards will be lost? If there is a risk, what would you recommend doing in advance to ensure that all boards and the team remain accessible? For example, should I transfer ownership of the team or boards to my personal account?  Additionally, I am aware that Miro offers a special subscription or support program for Ukrainian users. Coul

I’m leaving the company in about 4-5 weeks and I wonder if I have to handover anything regarding miro (of course, some boards).There are other 2 company admins in place already.Are there any settings that should be changed? Anything we should do? Thanks in advance.

Anyone know how to draw a straight vertical or horizontal line on the board?

Hi guys, what’s going on with the toolbar? First of all, it’s completely rearranged - all the tools that were pinned for convenience are now hidden. On top of that, I just can’t unpin this useless stuff from the toolbar. I tried reloading the app and pinning other buttons from the hidden section, but they just don’t appear. Can you do anything about it? I never use or need docs flows etc there  

I submitted a little app I made on 7-Jan for publishing. The App page says I should have received a JIRA ticket to track its progress. But I did not receive any email. I checked my Spam folders too. Is there anything that I can do about it? I’m on a free plan.

Hey ThereI am running a training session in MIRO. All learners can view all the detail on the board, however, when i zoom in to see what they have done - it is missing on my view. When they share their screen it is there - but not on mine. I have tried to refresh, reboot, and also reduce the amount of detail on the board, nothing works. Been happening since around 230pm yesterday - never had it before and been using it for over 2 years! Cheeeeeeeeeers in advance

Hello,My name is Sofia Poliakova and I am a private tutor from Kyiv, Ukraine. I use Miro to teach English and Spanish to my students. I have been using the Miro platform for a long time to provide my students with high-quality lessons. I truly appreciate its convenience and features for effective online teaching. I was wondering if you would be so kind as to provide access or offer special conditions that might be available for educators from Ukraine.I would truly appreciate any support or information you could share and really grateful to you for supporting the people of Ukraine.Thank you very much for your time and consideration.Kind regards,Sofia Poliakova

Hello, Miro Team informed me that my current education plan will expire in end Jan 2026. The link in the email to apply for the plan extension is not working, similar to other posts that I have seen in the conversations. Is there a way to reach support for this? Thank you!

I tried to find an answer to this on the internet but I couldnt find anything regarding the audio limits on the tool “Talktrack”. On free plan the limit for audios are 5 but how about payed plans? somebody ever reached a limit here? thanks.

Cant access my Miro, was working on my board, but suddenly it stopped, now the page is stuck loading and seems doesnt work properly

It is ridiculous that i already charged by MIRO but my account still is free trial account, and it is not useful for help guide as i cannot follow the path provided by MIRO to contact supporting team　

Trabalho em uma empresa onde sou membro do time em dois boards do Miro. Ocorre que, nesses dois boards, os administradores foram desligados da empresa e não temos acesso ao e-mail que está cadastrado, sendo um deles conta profissional já excluída e o outro um endereço de e-mail particular. Preciso transferir a titularidade desses boards para o meu e-mail, para depois ajustar a conta da melhor forma. Como devo proceder?

I am an adjunct faculty at a community college. I used my free account to create an ice-breaker activity board for students using a template. I am new to Miro. I invited students to the board through emails. The students are having a hard time as they are getting a message for upgrading their account. What can I do? It seems as if some created copies of my board instead of adding post-its, does any one know how to best support them? Also, what are the tutorials I can send to them. Need Immediate Help!

Dear Miro Support Team,I am an English teacher from Ukraine. I teach English to Ukrainian students online. I have been actively using the Miro platform, which is really great.Due to the ongoing war, me and my students have limited access to educational resources, and I try to provide them with as much support as possible. Miro has been a great platform for collaboration and creativity, and I would love to continue using its advanced features with my students.I kindly ask you to consider granting me free or extended access to Miro’s premium features.I would truly appreciate your support. Thank you for helping educators in Ukraine during these difficult times.Kind regards,Iryna OmelchenkoEnglish Teacher, Ukraine

Need help removing the admin from our account, the individual is not with our company, not sure how they got on our team. 

Dear Miro Team,My name is Myra, and I am an English online tutor based in Ukraine.I am writing to kindly ask if it is possible to be considered for a free Education Plan or a free upgrade to my account as part of Miro’s support for Ukrainian educators. I'd be very grateful if you could do that for me. Kind regards,Myra

Hi. I'm Mira and I'm from Ukraine. I heard that your app offers some features for Ukrainians, like using it without a subscription. I'd be very grateful if you could do that for me.