Questions & Ideas

I’m new to Miro. The other day I was invited to use an existing board. While we were all collaborating (looking at board) I could see my co-worker’s cursor (with their names) as they moved around the board. None of them could see my cursor. I tried several things. In Chrome, I tried opening the board in Incognito more. I also tried opening the board in a different browser (Firefox). I tried using my personal MacBook Pro on my home network. Still, no one can see my cursor. Is there a setting I’m missing? Thanks.

I am new to Miro but have used many other collaborative systems like mind maps.I am a time management coach and I want to create a number of templates that my clients and students can then copy for their own use. I don’t want them working on the originals.I am looking at the share options. I was thinking of using the View level so they won’t be affecting the original, but will that let them copy the template to their own free Miro account? Thanks for your help!

Hello, At present I am using a free plan for Miro with my Corporate email ID as a registered user… recently my Company allocated license for me and my Team. around 15+ users.. all the users are also using the free version of Miro with their respective corporate email IDS.. how do I migrate my team including me to Enterprise Plan with same registered email?

Hi Miro Community,recently I’m facing the problem that Miro automatically zooms out to display the whole (biggest) object when I left-click.Example: I have multiple frames where I have an rectangle around to group these. When I work in a specific frame and click somewhere (not on an object), Miro zooms out to display the whole rectangle.This is really driving me crazy. Seems like this is a new behavior (or maybe a bug?). How can I deactivate it?I’m using Windows 10 with newest Chrome Version.Thanks!

Hi, we’re considering using Miro for our team and task management. Is there a way of “rolling up” separate action plans in to one action plan/board?

I already see a template for icebreaking activity in Miroverse that was The worst bad ideas but unfortunately, i can’t find it anymore.  Could someone help me please?

I haven’t had access to my boards all week. 

Hello. I have read the new information on consultant plans where it states that multiple teams can be created within the consulting account.What I’d like clarity on is whether there is any additional cost associated with adding a team. For example, is it the same cost for one consulting plan (1 user) and 1, 2 or 20 different teams, all of which have the same consultant as a member, with the rest of the members being guests/visitors which have no charge?Many thanksGrant 

I have used Miro multiple times before and have existing Boards. I am accessing via browser.Today, I clicked on a link to see what the Miro Academy was and clicked through a few lessons. Now, when I want to access my Boards, it continues to redirect to Miro Academy, even when I manually type miro.com into the browser. So, when I go to miro.com and login, it redirects to https://academy.miro.com/courses/participant-onboarding?utm_source=whatsnew&utm_medium=post&utm_campaign=december. I have even tried removing the tracking part of the URL.I would greatly appreciate if anyone can help me escape this infinte loop!  

hi everyone!I have an issue in cangbang when i trying export to excel the miro not responded, and say nothing.In other month me export to excel and dont have a problem.Thanks for the support. 

Help! The user list in the free version is not visible. I can see the seat count, I can download the list, but I need to delete some users and the list is not showing. I am logged in as an admin. 

Me and my collegues use free plan and have our own team with 3 boards. Now I was invited to someone else team, but accepting the invitation does not work. What can I do? Or is it not part of free plan?

Hi there, I have a personal miro account which I want to save the board, but I am not the board owner. Is there a way to download the board? I am only able to make a copy of the board and that's about it.

Help! I don’t see the upload from backup option on my educator plan on my iPad but I can only see that when I use my laptop. Did I do something wrong? 

Hello, we are working with several people at the same time on one board. When someone navigates, the section changes for some others as well. As a result, you are interrupted in your work and each time you have to look for the part that you just worked on. I am very grateful for a solution.

Hello, I am new here and I am wondering if I can work solely on one board. Is there a limitation to the size that the board can hold? I am thinking of attaching videos (its not possible right), pdfs, word, excel documents.  Also, can I ask, if I were to do competitor analyses - which board would you recommend? I am thinking of capturing screenshots and adding to the mix.  Can I import google sheets, pdfs etc. to the board as well?  Kind regards. 

Hi Miro Community!I have a paid Miro account and was wondering if there is the possibility to run multiple sessions at the same time in Miro (on different boards)? As we would go into break-out rooms, we would have 2 facilitators and 2 groups working on a different board. Is this possible with 1 account?What are the implications /limitations of doing this? 

Hi, I have a swimlane chart that has this three weird arrows that keep going back to this shape and goes over the boxes no matter how many time I corrected it. I have tried to recreate the arrow from scratch but it is very persistent. Any idea how to fix it for good?  

Hey guys, can somebody tell me in which country the data input of miro will be saved? we Need this Information for our security policies. I would be glad to receive your feedback.   best regards   Wiebke

These days, many companies offer extended free trial periods for their remote services to counter the current situation by enhanced remote technologies like video conferences and services like yours. For us, this would be very helpful. We are in a strong urge to provide services like yours on short term to continue the professional and close collaboration with our customers. On the other hand, we are in a struggle concerning investment decisions right now. Please consider this proposal as a strong symbol of solidarity in times of global challenges.

The timer has moved to the top right of the screen instead of bottom left - WHY ?Bottom left was perfect for those of us using dual screens - who found this timer incredibly useful as an on-screen reminder when overlaying on our primary shared screen when hosting.Now I don’t use the Miro timer anymore and no one asks where they can get one for themselves.Please just leave good enough alone, thank you.-Gary.

Добрый день, коллеги! Столкнулся со следующей проблемой. После составления Mind Map при перемещении одного блока перемещаются остальные, связанные с Mind Map блоки, что не позволяет создать Mind Map нужного дизайна и формата. Значительные расстояния между блоками сильно усложняют визуализацию. Блокировка элементов не решает данную проблему. Подскажите, пожалуйста, как решается данная проблема.Во вложении прикладываю скриншоты. На первом исходное положение. Затем я передвигаю Блок “Подтема 1”, в результате чего Блок “Подтема 2” также перемещается и выходит за нужные границы. 

Hi,We want to integrate Miro with the Canvas LMS. Like: https://miro.com/blog/miro-canvas-lti-integration/. We are using Education Free plan. Please share the details.

hi i have text with url. Miro automation make from it link:then i enter in edit mode and click remove iconafter i have this with “link removed”but after exit from edit mode - examle click out of box i again receive text with urlwhat is problem? or its bug ? 

After working correctly for a few days, the integration of Miro in Webex now shows an error: Sorry, this browser is not supportedWebex version is  41.12.0.20899Miro version is 0.7.1  Consultant licenseAny suggestion?