Board is corrupted. Can support restore?

  • 30 November 2022
  • 1 reply
  • 13 views

was working for about an hour. Then Miro suddenly stopped responding. all elements disappeared. When I refreshed the page, I see nothing but lines that extend left and right to infinity (no end) and a few scattered nods. restoring activity seems to have no effect. 

 

wtf do I do? does Miro have an actual support center?

 


1 reply

Userlevel 7
Badge +6

@AnthonySNY -

have you tried accessing this board using some other method (e.g. desktop app, incognito browser) to confirm that it is, in fact, corruption in the board? 

If you have, then I’d suggest opening a support request here: Submit a request – Miro Support & Help Center

Kiron

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