Questions & Ideas

Hello,we got a message , we havent used our Miro Team: “My team” in over a year.And will delete it ?But we working in our company every day , with our team and on our board. Miro Support dont ask me.Is this possible its an older board , and is the name “my team” ?Our board is very important , who can help us please ?Thank youGreetingsJan David Ruppel

I just upgraded to Team status. I have worked with many clients and all of us have been using free accounts. I was logged into mine and upgraded, but after paying saw that the Team Admin is one of the email addresses that belongs to a client instead of mine, and my email address is listed as the second seat (Member) of the team. How do I change the Team Admin to be my own email address?

I have a bunch of images that I want to align automatically. But when I select them and press “align horizontally” or “distribute” they just overlap in one big pile.

Hello,For the past couple of weeks I’m experiencing issue in trying to precisely move or align something. It seems that the objects are snapping to an invisible grid, and I don’t understand why. I can still adjust the alignment using my keyboard arrows, but it’s slowing me down and is very frustrating to let go of the mouse every time.I’m on the mac desktop app. Does somebody know if it’s a bug or if they’ve introduced a new feature that I need to deactivate?

We plan to buy the Business Plan. We need a special account. Let me say an “invoice manager account”.  He only has to handle the company infos, credit card credentials and invoices. No need to be a member or admin or work with the miro app. Therefore that account shoud be free of charge. Does miro provide such an “invoice manager” account?Thanks and regards

I’d like the option to align the contents of a box to the top rather than the centre - example attached. Is this possible and I’m just missing it?text aligned to centre

When I go to save to GoogleDrive it is showing this error message but I have connected my accounts several times with no avail. How do I fix this pleaseeeeee? 

I need to move a Miro board created in our company environment to another company. There does not seem to be an easy way to do this. Please provide the way to copy a board. They need our templates that we created.  

Certain pictures are no longer loading. Has anybody faced this before? 

It was reported as a solved problem, but Miro does not load pictures (e.g. 81KB) - the screen is stuck with the progress cricle :-( Decreasing size of the picture does not help :-( Any workaround?

Hi there,i urgently need to administrate miro accounts and rights through active directoy. Also I need to manage boards through active directoy. The goal is to create and change user accounts and their user rights.How could i realise it ?Also I need the following files on daily basis (daily report) e.g. csv-filelist of all miro accounts (firstname, surname) list of rights and roles possible inside miro list of all combinations of accounts, rights and rolesHow can i get these informations? Many thanx in advance for your support. Best,Bergin

Any one else have issues uploading from Google Drive? My Google Drive is integrated. I am logged into my account. But I am getting this message:When I click SIGN IN a page flashes but doesn’t load. When I click a 2nd time I get this message: Then everything in Miro fades to semi-transparent and I have to refresh to get an active site again. It has done this 5 times in a row. HELP!!??

in my oppinnion if the app had infinity zoom in and zoom out it would be more injoyable to use

I used chrome and safari on Macbook pro by both mouse and touchpad, they are not working.How do i solve the issue? 

I tried to copy and paste the sticky notes from one board to another. Paste is not working with Ctrl+V. It works only with right click and paste option. Its bit strange and I found same behavior with Frame copy paste also. When using Ctrl+V, instead of pasting contents, it paste only the Miro signup picture as mentioned below. 

Hello Team,Last week i have created board but today it does exists at all , any idea?Also for other board it says it is locked and i need to send request to the owner while i am owner …What is happening around there?Please help!Thanks,Dave

This bug is allowing any board editor (team member, visitor, or guest) to be able to both hide and unhide and frame on the board via the frames sidebar.In addition, any viewer or commentor on a board can briefly unhide a hidden frame by clicking on it in the frame sidebar.I have opened a support ticket with Miro (ticket #536313) and they have acknowledged this bug and are working to resolve it.I will update this post as I hear back from Miro support.

I have a 65” touchscreen that has a slow computer running Android. I just found out that there is a specific Interactive Display app from Miro. So now I need to upgrade because the zoom in/out is pretty slow and that’s a major part of why I love Miro with a huge touch display. Miro suggests a computer with the following specs: CPU: 2,8 GHz (4 cores/8 threads) GPU: NVidia Geforce 10 series or higher, Intel Gen 12, AMD Ryzen Zen 2 based (3rd generation) or higher RAM Memory: 16 GB (DDR4) I’ve been using apple for 15 years so all of this is tough to find for me. Does anyone have any recommendations for how others have set up their interactive displays outside of the $5k retail touch display. Would also ideally want the computer to be small and out of sight.  

Hello guys! I have a little problem and i don’t know how to fix it. I have been using Miro for a important school project with my classmate. Today when i opened our board everything was gone. In the overview of all my boards i could see that somebody (no idea who this person is) changed the board but when i open the board and look at the members i am the only one in it, my classmate is not even mentioned there anymore. Does anybody have any idea how to fix this or what even is going on. 

What is the growth path for a single seat with consulting plan to a few key users in our organzation talkinmg about business plan? Do I “upgrade” from consulting to businjess and then add my colleagues? Should I stick with my consulting plan and my colleagues are supposed to sign up for business plan? I imagine this is a typical step in a SMB’s life cycle of using miro. Any thoughts?

I’ve been using Miro for 4 years now and I had an amazing trajectory of my company’s strategy. I used to log in from one email () and wanted to delete another account I had registered in the members list () because I was about to upgrade that one with Miro and now include a lot of not so active members. I accepted the email saying I was erasing the account but I didn’t reckon that it would also delete the Team Luisa Postres where I have 2 amazing boards of all my company. When I turned into the tab of the boards it said the Board was Deleted and no option of recovering it appeared. I’m in a real crisis. Please help!

Issue is that when you copy a code block all the “<” are changed to “& lr ;”  .. so formatting is ruined.

Hello, this seems like a basic question but I cannot find information anywhere (tried here, watching tutorials, google).  I want to use templates, but cannot find instructions of how to add objects. For example, I want to use the company organization template, but need more “boxes”. There must be a simpler way than copy & pasting every item and every arrow. Can someone please help!!? Thank you. 

Hi, the pen has disappeared from the app on my iPad Air 5. App is updated and I have checked all the options, it’s not in toolbar, it’s not present anywhere else either. Any help would be appreciated!!

When trying to complete the quiz to get the Miro Essentials badge: Getting started with Miro (Quiz) - Quiz | Miro Academy I receive the following error and am unable to progress the quiz.