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Please help. The man created projects, quit, I can not get full access to his created boards.

  • April 23, 2023
  • 3 replies
  • 89 views
A

Hello all, there is a problem, 
We (teams) have a free plan, I can not access the boards of the person who quit.
1. I removed him from the Team, and still can't assign his board to myself.
2. How to get access over all boards and give access to all teams.

    3 replies

    Robert Johnson
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    • Robert Johnson
    • Volunteer Community Moderator
    • April 23, 2023

    @Andrey Danylenko - Is the problem that you cannot access the board or that you cannot make yourself the owner/assign it to yourself?

    From the dashboard of the team, do you see the board? And who is the current Owner?

    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
    A

    @Robert Johnson 

    I can just browse the boards, I have them grayed out and it says *View Only*.
    The person who created them has his email address deleted.

    Robert Johnson
    Forum|alt.badge.img+13
    • Robert Johnson
    • Volunteer Community Moderator
    • April 26, 2023

    @Andrey Danylenko - You mentioned that you “removed him from the Team” - I assume you followed these steps to delete the user from the team?

    If boards are displaying as “VIEW-ONLY” this is because you have exceeded your three-editable board maximum on the Free Plan - more on this here → https://help.miro.com/hc/en-us/articles/360017730373#h_01F32T09ZPAAW8SV9WN2WA0BFN

    A few options:

    1. Duplicate the view-only board - the new board will be editable.
    2. Combine a few boards into one.
    3. Upgrade to a paid plan.
    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
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