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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

9548 Topics
Stephanie Postma
Stephanie PostmaBeginner
asked in Ask the Community
Unpacking PowerPoint slides into Frames

Is there a way to unpack PowerPoint slides (that have been uploaded into Miro) automatically into frames?  I find myself having to create a frame for each slide so they show up when in presentation mode.  Thanks!

4831
Robert Johnson
S
Stefan MarquardtNew Here
asked in Ask the Community
Creation of a "Cardpool" for Kanban-Boards

Is it possible to create a "Cardpool", where the people are able to grab some cards out and put them into their position in a kanban board?

1572
Robert Johnson
M
Milcho MilchevNew Here
posted in Ask the Community
My board seems quite broken

Hey everyone,I was created a new board today and was copying some data from Google Spreadsheets into a normal Grid. When I did multiple Ctrl+Zs a message popped up warning me to wait for 30 seconds or I might be losing some data. After the 30 seconds I refreshed the page the board wouldn’t load anymore - gets stuck half way through loading. In fact a lot of the UI seems to render out of order/not clear properly. I checked the console on Chrome and this is what I see /app/dashboard/:1 Uncaught (in promise) undefineds.realtimeboard.com/api/11/store/?sentry_key=9b14e87a42e849f49910cbe634327f35&sentry_version=7:1 Failed to load resource: the server responded with a status of 429 ()s.realtimeboard.com/api/11/envelope/?sentry_key=9b14e87a42e849f49910cbe634327f35&sentry_version=7:1 Failed to load resource: the server responded with a status of 403 ()Board.2c79aa42b9a2584cc5f6.js:2 Uncaught TypeError: Cannot read properties of undefined (reading '2Nvkjs_2e') at j (Board.2c79aa42b9a2

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M
Y
YudNew Here
asked in Ask the Community
The text in squares disappears if I do not zooming

I have a relatively large board and in some of the squares the text does not appear unless I zoom in and get really close. It really bothers me to work. Have any of you encountered such a problem and have a solution? I would be very grateful for your help.

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Daniel Serodio
Daniel SerodioBeginner
asked in Ask the Community
How to follow a link?

I feel like I'm doing something really stupid, but I created a link from an object to another object, and when I click (or even double-click) on the link the object is selected instead of following the link. What am I doing wrong? Thanks!PS.: I recorded a small video demonstrating this but I'm having trouble attaching it to this post

4086
Daniel Serodio
Giulio Vescovi
Giulio VescoviBeginner
posted in Ask the Community
Board Owner issue: I lost my board!

Hey guys! I’m new here, so I hope somebody will come in help :)I was trying to move my board from “xxx project” to “none”. Once I did this, I lost the board. The problem is, if I digit the name of the board I can still see it in the search bar, but I cannot access it. The board’s owner is a previous coworker of my mine who doesn’t work for our company anymore.Is there a way to transfer board ownership avoiding to contact the actual owner of the board? Any help is more than welcome, thanks in advance!

1034
Giulio Vescovi
P
Pratik SutharBeginner
asked in Developer platform and APIs
Facing issue in line widget style key "lineEndType":"opaque_block" not working in WEB or REST API

Facing issue in line widget style key "lineEndType":"opaque_block" not working in WEB or REST API bodyoption -->  {"type":"line","startWidget":{"id":"3074457367566661454"},"endWidget":{"id":"3074457367568133402"},"style":{"borderColor":"#009688","borderWidth":5,"lineStartType":"none","lineEndType":"opaque_block","lineType":"bezier"}}res.body -->  {  id: '3074457367566661461',  startWidget: { id: '3074457367566661454' },  endWidget: { id: '3074457367568133402' },  style: {    borderColor: '#009688',    borderStyle: 'normal',    borderWidth: 5,    lineType: 'bezier'  },  type: 'line',  createdAt: '2021-11-14T08:20:38Z',  modifiedAt: '2021-11-14T08:20:38Z',  modifiedBy: { type: 'user', name: 'Pratik Suthar', id: '307490306307' },  createdBy: { type: 'user', name: 'Pratik Suthar', id: '30744573307' },  capabilities: { editable: true }}

1602
Addison Schultz
Mironeer
E
EduCasAzNew Here
posted in Developer platform and APIs
Application Not found

Hi.As admin of the company, last Friday we distributed a very simple web plugin for one of our teams.The plugin is on an https url and the application was successfully created and several users were able to test it.The problem is that today when a user loads the boards, when trying to request authorization from the user a message appears with "Application not found".If I access the application with the "Dev team" and try to reinstall it, it tells me "Resource not found" "Something goes wrong"...However, if I access the https url where the plugin is hosted, it is accessible.What's happening? Where is our application?

1021
Addison Schultz
Mironeer
Elia Greenberg
Elia GreenbergBeginner
posted in Ask the Community
What do you think about the new features?

Hey everyone!I am designing a Miro Workshop mode as a personal project,I just created a Prototype for a new user role and would love to hear your thoughts!this is the prototype:(you can open full screen mode by pressing the F key) Have a great day!

562
Elia Greenberg
E
Erich ZieglerBeginner
asked in Ask the Community
Inviting participants for seminars

HI everybody, which payment plan do I need to be able to invite named guests for seminars? I don’t need them as team members because, they are only working on Miro for a couple of days. Thanks in advance for some help.

242
Robert Johnson
K
Kathleen Leedham-GreenNew Here
posted in Ask the Community
Is there anyway I can lock an object’s location while still allowing people to use the object?

I’m a seasoned user and this is driving me mad. I spend ages designing a collaborative worksheet with multiple frames. If I lock it my users can’t edit it. If I don’t lock it they end up moving and/or deleting everything.Is there anyway I can lock an object’s location while still allowing people to use the object?I cannot tell you how important this feature is...

481
Kiron Bondale
Jonathan Appel
Jonathan AppelBeginner
asked in Ask the Community
Has the mouse navigation mode changed for new accounts?

Hi.I have a couple of Miro accounts and I’ve noticed that the Mouse navigation mode behaviours differently between them.On the newer account when using the select tool the left mouse button will drag a box I have to hold the right mouse button to pan around. On the older account left mouse pans and I have to hold shift to drag a box.Is this a feature change? 

2163
Robert Johnson
M
michaelcseegerNew Here
asked in Ask the Community
Widget SIze

I am new to Miro. Have been playing mostly with Swim Lane process diagrams. Recently, any of the cards I’ve dragged onto the board have been too small to see and I can’t even drag them larger. Any suggestions would be most appreciated. Thanks,

342
Robert Johnson
S
simeon.michelNew Here
asked in Developer platform and APIs
Add image to the board with api call (or the SDK)

Hello,I am developing a chatbot application to guide users through the process of data analysis.In this context, beside of the chatbot, I need a visualization tool that allows user to follow the different steps of data preprocessing and data analysis.My Idea was to use Miro for this visualization tool. Indeed, I could iteratively fill in the board with the information produced by the chatbot at each interaction. For example, when a user uploads a new dataset to the chatbot, I could add a shape containing some summary statistic about that dataset. Or, when a user asks what are the attributes of the dataset, I could add a shape containing the list of the attributes.I very much like that idea because it would provide a customizable visualization tool, where user can rearrange the widgets produced by the chatbot.The simplest way to achieve that is to use the Miro API. This way, I can send a call to generate a widget each time an operation is performed. However, I would like to have images

5017
Robert Johnson
A
Alex SmithNew Here
posted in Ask the Community
Container

I am new to Miro but I’m trying to understand which objects are defined as containers and which ones are define as objects(shapes).  I’ve tried to treat some Container looking object’s like container’s but they function as a object.  One thing in particular is the brainwriting template, at first I thought it would operate as a table of sticky notes but it operates as an organized group of sticky notes where the stickies over lap and do not automatically adjust to the change in size of the other stickies.  Can some one describe or define the pattern or definition of what is an object and what is a container in Miro?  Thank you for your help.

16351
Kiron Bondale
M
Matt ClarkeNew Here
posted in Ask the Community
Enterprise plan not being assigned/recognised

Hi,  SO my company has an enterprise plan and I’ve been assigned a licence and sent an invite form the admin. I’ve accepted the invite but when I log in it still says I’m on the free version and need to upgrade? Are there any other steps I need to do to?  Thanks

341
Katharina Warkentin
Mironeer
C
CharityAdamsBeginner
posted in Ask the Community
@mention tag outside of your team

Is there a way to use tag visiting users while they are in the board.I do not want to use @board.  I want to tag a client is who is using the board for a specific project and then moving on. 

5913
Robert Johnson
H
Hugo Gerard PaletNew Here
posted in Ask the Community
I unsubscribed from the premium account but Miro continues to charge my credit card

Hola soy de argentina. Di de baja la cuenta hace 2 meses casi, y me siguen facturando el servicio.¿Por favor, me pueden reintegrar estos meses que me cobraron de mas y darme la baja definitiva?

311
Robert Johnson
J
Ju LeeNew Here
posted in Ask the Community
How do I figure out who is my admin?

Someone set up a Miro account before I joined the company. How can I find out who is the admin or take over the account as admin? (I’m trying to upgrade the plan)

4381
Robert Johnson
H
Helena HurstNew Here
posted in Ask the Community
No Reply From Support

Hi EveryoneI’ve submitted several support requests but have not received any replies.Is there a direct contact email for support because the support request page no one seems to be answering.

2122
Eva27
Mironeer
S
Shantanu RathodNew Here
posted in Ask the Community
Window version app sign in problem

Your Windows Version still sucks in Sign in with google. And when sign in with email and password it showing blank screen. Please fix. It’s hopeless this big tech company isn’t able to produce app that sign in with google 

891
Eva27
Mironeer
X
XiayingBeginner
asked in Ask the Community
Technical difficulties using design Sprint template

The component size of design sprint template in board is way larger than the others Once added, the design sprint template is hard to be deleted from the board via multi-selecting -- Because many frames in it are locked. Do you also have the similar experiences?

291
Kiron Bondale
M
MLamaaNew Here
asked in Ask the Community
MIro board is not loading

Hello  i have a paid account, and all boards are working perfectly, but suddenly one specific board is not opening, it’s keeping loading for infinite time, with black background some times what is have tries Open from APP on mac open from safari on macopen from fire fox on macopen from Chrome on macopen from Brave on mac [multiple machines ]Open from APP on windows open from Chrome on windowsOpen from APP on windows open from safari on iPhoneOpen from APP on iPhone  Checked on different connection, with and without VPN my http://websocketstest.com/ is fine.Tried from company main team, from my account as team member, and from public account using public link.duplicate board and check new one,download backup and restore it and check restored oneand unfortunately still stuck in the same situation, noting that all other boards are working fine.

2091
Kiron Bondale
A
Ahmad FotovatNew Here
asked in Ask the Community
Windows app won't open, uninstall or update

I recently updated my Miro Windows app and after that it doesn’t work any more.When I try to open it says:System error: the code execution cannot proceed because ffmpeg.dll was not found. Reinstalling the program may fix this problem.When I try to uninstall it says:Windows cannot find C:\……..\REaltimeBoard\Update.exe. Make sure you typed the name correctly, and then try again.And when I want to install the app again, it says:There was an error while installing the application. Check the setup log for more info and contact the author. Any ideas what I can do?

8913
Kiron Bondale
D
dannyobrazBeginner
asked in Ask the Community
Silent Hill Controls

Hello! Could you tell me please, why do I have this on my free account for studies:  And this one on my pro acc for work:  Same PC, just incognito tab (1st screen) and the usual one  I want the first type controls to be used on my both accs… Thanks for any support!

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