Windows App not starting properly

  • 21 January 2022
  • 2 replies
  • 82 views

Hi,

I just started with my new company and while Miro works fine in the browser, the Windows (10, 64-bit) app get’s stuck with this basically blank screen:

 

I can’t see any error messages etc.

 

Behavior is the same with VPN on and off… 

 

Does anybody have an idea where to start looking?

 

Thank you and best regards,

Thomas

 

 


2 replies

Userlevel 4
Badge +1

Hi @tdressen!

Thank you for sharing this issue with us! 🧐

Have you tried switching to another network or reinstalling the app from our official website?

Please let me know if it doesn’t help solve the issue - I’ll convert your post to a ticket and we’ll investigate the issue further.

Does this help? 🙂

I had the same problem; for me it was the firewall blocking outgoing connection. 

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