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[FIX BEING RELEASED] Uploaded images don't appear

  • November 14, 2023
  • 5 replies
  • 205 views
M
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The images I uploaded in miro, and that where visible before, don't appear anymore. Can you help me ?

November 14, 2023

Hi everyone, our team has identified the issue and is currently in the process of releasing a fix.
You can find the latest updates about this on our status page: https://status.miro.com/incidents/w8hp6jnjw16n

    5 replies

    A
    Forum|alt.badge.img

    Same problem appeared as of today. I can see all images as admin, but no one else can. We were looking into various team/company permission settings, etc. But maybe a global Miro issue?

    M
    Forum|alt.badge.img
    • MarianBW
    • Beginner
    • November 14, 2023

    Same for me… Visitors cannot see any of my uploads. This includes, but is maybe not limited to:

    • Images (png, jpg)
    • Word files

    Miro shows grey placeholders with exclamation marks instead of the image/thumbnail.

    G
    Forum|alt.badge.img

    Same for us :( 

    Josip Janzic
    Mironeer
    Forum|alt.badge.img+1
    • Josip Janzic
    • Mironeer
    • November 14, 2023

    Hi everyone, our team has identified the issue and is currently in the process of releasing a fix.
    You can find the latest updates about this on our status page: https://status.miro.com/incidents/w8hp6jnjw16n

    Robert Johnson
    Forum|alt.badge.img+13
    • Robert Johnson
    • Volunteer Community Moderator
    • November 14, 2023

    @Josip Janzic - Feedback: I am subscribed to receive status notifications via your Atlassian Statuspage instance, but did not for this issue. Sharing in case someone wants to investigate.

    Note: I did receive one on Oct 26 re the Nov 11 maintenance:

     

    @Josip Janzic - I have updated the title of this post and pinned your reply.

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