Questions & Ideas

Hi everyone,I'm trying to find a comprehensive list of all the possible HTTP status codes that I might encounter while working with the Miro REST API. I’ve looked through the documentation but wasn’t able to locate anything specific.Any guidance would be greatly appreciated!Thanks in advance!

Hello Team,I have an old developer App that is used by multiple users. Now, I want to enable additional scopes in the app, but the scopes are not getting enabled.These are the steps I'm following: I click on scopes to add, then click install app. It says it's successfully installed and returns with an access token, but I refresh the page to confirm and it's actually not added.I would really appreciate any help fixing this as soon as possible.   

Hi, I usually prepare multiple frames before classing and hide the contents in it. A few days unfortunately a student found a workaround for sneaking a peek:Simply using the search feature (e.g. CTRL-F) renders everything visible.I am not sure whether this behaviour has been there all along but it kind of renders the feature of hiding frames useless.Advice would be highly appreciated.RegardsRalph

Hi,I’ve been trying to get the Education Plan for months. I’ve filled out the form so many times that I lost count and, so far, have not heard anything back from Miro. I work at a university in Brazil (Fundação Getulio Vargas) and have tries to sign up for the Education Plan with my work e-mail address and my personal e-mail address (both Outlook), and had no success with neither.I also see that I can’t contact Miro support directly because I have none of the paid accounts. Can someone, please, help me figure out what the problem is? It is unbelievable that Miro offers a service to education institutions and has the audacity to make us go through unhelpful FAQ pages and community posts instead of having a helpdesk. This problem is affecting my work, I have even tried to solve it with the IT team at FGV, but it clearly is a Miro problem and the steps to fix it are convoluted and inefficient.

I am on the free plan so can't file a ticket on this issue - looks like a bug that many others have filed. Sometimes a workaround, most often the reply from Mironeers is that your 3-Board limit is for the entire team, not per-person on the team. Context:I have 3 Private Boards in my Miro.I can edit 2 out of 3.I am the only team member.All boards are "No Space" because of Free plan (according to the Upsell icon).None are shared.none are marked read-only.I was a member on somebody else's Free plan, but left the team to see if that would resolve the issue. It did not. ChromeMacBook Air M1Miro app for Mac also failsiPhone app also failsI can fully edit 2 out of my 3 free Boards. However, on the 3rd Board, starting about a month ago, I can no longer make any edits on my main board. Example of what I can't do:-- I click the Frame tool and select the area where I want the Frame to go. The Frame briefly appears on the board but then vanishes.-- Try to paste in an image - again, briefly appears

I can not edit my board. I am an owner and the only user, the board is not marked as "View Only", but when I open it I can't neither created new text or shape, nor edit any existing. There is no error message or any indication. Just when I double-click on, let's say a text, I can see that for a half of a second the text component changes into editable mode and the resets, component even becomes unselected (this is the state when you left-click on a component once). Re-login did not help. Also, I can edit my another board.... what's going on?

canvas 24 ad stop me to access my boards in the app

draw io is open source in github. Is miro open source? 

Hello everyone, I really like Miro but I have problems understanding the license model and need help to choose the right license. Here is my situation:I offer online training based on a Miroboard. The participants should be able to work on the board and have access to the board for several days.  On the board itself, online group work takes place on uploaded canvases - in other words, the participants essentially “stick” Post-It notes.All participants are employees of one of my clients. So no members of my team (I'm just a one-man show)Can someone please enlighten me as to which license would be suitable for my needs. Many thanks in advance, Antonio 

Hello, you have a feature for working with images: match by height or width. But I can’t figure out how this feature works. I have three or more images, the first one is the size I need, and I want to make the rest of the images the same size as the first one. How can I achieve this? Currently, all the images resize, although they align by height or width.

Hello Team,One of our clients is interested in integrating Miro’s drawing features into Polarion Live Docs. Currently, we have the Draw.IO feature available out-of-the-box in Polarion, but the client prefers Miro. Their requirements are as follows:Engineers will create drawings and templates in Miro. They want to export or move these drawings from Miro to Polarion Live Docs. Double-clicking the drawing image in Polarion Live Docs should redirect to the Miro application.As the Polarion Solution Architect, I am conducting a feasibility study and need access to Miro’s APIs. Based on my research, REST APIs seem suitable for this integration. I have a few questions:Can we access REST APIs on the trial version? Is it possible to access drawings from Miro through REST APIs for use in third-party applications? What are the costs for the premium version on a monthly and yearly basis?Thank you for your assistance. Your prompt response is highly appreciated.Regards,Md Tauseef Ahmed

Hello everyone,I am recently start using Miro for creating multiple diagram for used inside our institution. Some of which include using multiple Miro diagram pack. In one of our project, we use Miro Microsoft Azure Icon set which as far as I can found can be used for free but I cannot found specific document on how can I used it.So my question is that if we were to submit an academic poster for that project in some academic conference. Can we used these diagram in those poster and associated paper. Is there any limitation or process involve with it. Or is it enough that we mention in our poster which diagram is created using Miro. Can anyone point me to where I can find any document associated with it.Ps. If I understand correctly material created in Miro is our property and we can use it as we like. But my question would be more toward those specific diagram pack as well as any process or best practice in the industry.Best.Natpatchara

Hello all,I'm in the process of creating a token for my app and using Postman for testing. You can see the relevant details in the attached screenshots.     When I click "Get New Access Token," my browser opens, and I can see that the authentication for my request is successful.    However, when I'm redirected back to Postman, I encounter the following error:    Am I missing a step or parameter, or doing something wrong? Has anyone else experienced this issue?I would really appreciate any help!Thank you in advance! 

If I delete my profile in one organisation will I lose the boards I have created with the same email address in another organisation?

Why…?I have a page open, and I then login. At the end of logging in I an redirected to a different page. I then have to exit that page and find the original page that I started on.This is the process I have to go through EVERY day...

For some reasons emojis from me are randomly added to both mine and others sticky notes.How can I turn this off?

Can you help me understand something about the Enterprise licensing model, please.If I have understood correctly, only those who create new boards need the Full license of Miro. So why wouldn’t everyone buy just one Full license and make one person (or create some automated flow) to create all the boards and then just add the Free licensed users as editor right members to the board…?  Kindly,Sani B.

Hello,I can’t Embed an HTML link from WordWall site. When I do it the follow error appears:"Sorry, it looks like the URL that you are using is incorrect. Please check the URL for typos and try again"Can you tell me what's going on? Some weeks ago everything was OK.Thank you. 

Hi all,Is anyone else having an issue with stickies capture not working? I’ve been getting the “text recognition services are temporarily unavailable” since 30 Aug 2022.  

I am testing this app for the business. on a new iPad Pro using the Miro app from the Apple store.  When I select the pen icon from the tool bar and then start to write or draw and object the moment my pen is no longer in contact with the screen what I have drawn disappears.  I can create a object or a text box and write in them, but on the “open” area of the whiteboard nothing.  I have installed the MS white board and there is no issue with the pen in that application. Seems like I am missing a setting. Can someone give me a hand?

I tried to clear cache but it didn’t help :(

Hi,  I had sticky notes clustered in a certain way. I accidentally left aligned all these stickies and it won’t let me undo :( Do you know how to revert back? I checked my history and it only lets me edit the moving of stickies and frames but NOT undo the left align of an entire set of stickies (~100+).

Hello there,Characters disappear randomly in the presentation mode. I have to Zoom In/Zoom Out to view the disappeared character(s). I have tested on both macOS and Windows Miro Apps and the result is the same but with different random characters in different slides.   

As pointed out by @G Kortum, the number rows shortcut keys of 2-9 have stopped working on Windows and macOS. (“1” still works to toggle select/pan).I tested on Windows 11, Chrome, Edge, Firefox, and Miro desktop app. All not working.From F1: I have opened a support ticket and will update this post as I hear back.

Hi,   is there a way to merge boards?   Malte