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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8834 Topics
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Lisa.KlemmNew Here
asked in Ask The Community
Copy images between boards

Hey,I want to copy whole boards from one account to another (both paid accounts), and I get this error message:“Some objects could not be pasted because of the source board sharing policy. Learn more”And “Learn more” is this link: https://help.miro.com/hc/en-us/articles/360018350399-How-to-allow-or-restrict-copying-and-exporting-boards-and-content#h_01ESFXF7Z9PG4XH2EXZ6XN87PCWhich types of accounts and which permissions do I need, to be able to copy/paste whole boards including images from one account to another? In my situation it concerns two different collaborating but still competing companies - therefore it should be as save as possible. :) Thanks in advance!Best regards,Lisa

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ElvaMiro
Mironeer
1 month ago
A
anasokolovaaNew Here
asked in Ask The Community
New trial members were added automatically without me knowing that and now I have to pay extra money.

New trial members were added automatically without me knowing that and now I have to pay extra money.I had a subscription with only 1 team member and I normaly sent invitations to all my students but somehow one of my students has registered as a team member with 2 email adresses (I haven't attached any of her emails by myself).I got a message to my email that new trial members were added to my team but I didn't notice this message. My student didn't use any features as a team member and I didn't invite her as a team member as well. I was billed for $137 for extra licenses (I haven't paid it yet).Is it possible to cancel the payment, since these 2 emails were added by accident by my student? If yes - where can I write to discuss this case?

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W
1 month ago
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Patrick PereiraBeginner
asked in Ask The Community
Question about the sticky note blue dot

Hello.The first image is from the iPad app. There is only one dot at the bottom of a sticky note. The second image is from the web app in Apple Safari on an iPad Pro. There is also one dot at the bottom of a sticky note. The third image is from the web app in Apple Safari on a MacBook Pro. There is a dot on each side of a sticky note.The fourth image is from the desktop app on a MacBook Pro. There is also a dot on each side of a sticky note. The point is why does both versions of Miro on a MacBook Pro provide a blue dot on all four sides but both versions of Miro on an iPad Pro only has one? Will this be corrected so the iPad matches the Mac? The fifth image is from the web app in Apple Safari on a MacBook Pro. There is an additional ability for the blue dots where we can hover the cursor of one of them and a dotted-line sticky note appears. Will this be coming to the iPad app as well? We could mindmap or create diagrams so fast if these missing abilities came to the iPad. Thank you fo

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1 month ago
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STS AcademyNew Here
asked in Ask The Community
Accidental Up-Grade - Every Team Member can invite more team members (more licenses!)

Dear Miro Team,We have a major issue here. Miro is set up so that you have the option to be a normal team member or an admin member (both need to pay licenses). The issue here is that any team member, despite not being an admin member, can add more team members (each of whom is a new license!). In addition, instead of sharing the board link, you can easily mistakenly copy the link to access it as a team member with all participants. Honestly, it's not very clear to us, as users, that there is a massive difference between copying a normal link and a team member link within Miro.How can we avoid team members to add more team members?Thanks.

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A
1 month ago
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Helen TaylorNew Here
asked in Ask The Community
Images help

I’m uploading images to an organisation chart template I created, with the logos for each sector.  However, after I uploaded them, the images move with my cursor but I want it to stay where I put it - help?  I am using the free version

232
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1 month ago
J
J28JonesBeginner
asked in Ask The Community
Why is the 'Copy Link' Function not available on some of my Miro boards?

I am trying to link from one board (where copy link function is available) to an item on another board (where it isn’t). The boards are both in my team and in the same folder.Any thoughts?ThanksJim

183
Robert Johnson
1 month ago
Ramona Harrer
Ramona HarrerNew Here
asked in Ask The Community
Collaboration with customers

Hi all, Could you share some best practices for collaborating with customers on a shared board? I’m interested in hearing about any effective approaches or experiences that have helped foster engagement and streamline communication.Thanks,Ramona

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Ramona Harrer
1 month ago
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Bernd HihlerNew Here
asked in Ask The Community
In my miro board the timer doesn't work! https://miro.com/app/board/uXjVLR-TnC0=/

The timer doesn’t start!

130
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1 month ago
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HenkeHakanssonBeginner
asked in Ask The Community
[RESVOLVED] Has sticky note size selection disappeared?

As of today, I can’t find sticky note size selection in the contextual menu. Is this a bug or a (bad) feature?Working in Edge.No size selection in sticky note menu 

18720
Robert Johnson
1 month ago
A
AsyimutNew Here
asked in Developer platform and APIs
Student e-mail deactivated - transfer boards to new educational email acount

Dear Miro Team, I use Miro for all my projects. I recently completed my PhD at the university, where I had been using the email address for my Miro Educational (student) account. I am now employed at another university, and my former email address was deleted, resulting in my Miro account being degraded. My working boards are locked, so I can't even transfer the backup to the new account (the one I am using now to make this post).  I am really scared of losing my data. Can you help me with this please? my old account is: ilguen@student.tugraz.atWarm Regards, Asyimut

281
Eca
Mironeer
1 month ago
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MppNew Here
asked in Ask The Community
major bug: creating a document with AI deleted the entire bard, undo impossible, history unavailable

I created a flow chart then clicked one of the elements and tried the AI feature that creates a meeting summary. Now I can only see that document and the entire flow chart is gone. I can’t undo and I can’t find the history anywhere.

423
Eca
Mironeer
1 month ago
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Vellfire LaiNew Here
posted in Ask The Community
iPad (board is too large)

I experienced the same issue with Miro App on iPad these 2 weeks as many of your in the community.iOS 18.1iPad Air (4th Generation)In my Maths lesson, I have uploaded a PDF with around 40 pages. It was really smooth before. I tried to delete 30 pages and all the written contents. The app still told me the board is too large.I have tired to delete the app and re-install it. It has still happened. It really drives me crazy.Can you please help with my case?Thanks.

261
Eca
Mironeer
1 month ago
C
Caio ZanollaBeginner
posted in Ask The Community
[SOLVED] iPad tablet app error: Board is too large

Account with no boardsInstalled Miro on my iPad pro A1584 running 16.7.8On the iPad Miro is unable to open, message is about board too large.

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Eca
Mironeer
1 month ago
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James O'BrienNew Here
asked in Ask The Community
Miro Board is now empty - all information has disappeared

We have been working in a Miro board for the last 5 months but when we accessed it today, the baord is completely empty, all of the information that was in the board has disappeared. Is there a way to retrieve it or can someone explain why this might be please? Thank you.

494
Robert Johnson
1 month ago
A
Angie FlanaganBeginner
posted in Ask The Community
Kanban Calendar View for Tracking

Hi, I was curious if you can you turn a kanban into a monthly view? I am building out a capacity tracker and looking to integrate a monthly calendar view with the kanban tracking capabilities? Thanks!

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A
1 month ago
A
Angie FlanaganBeginner
asked in Ask The Community
Kanban Calendar View

Hi, I was curious if you can you turn a kanban into a monthly view? I am building out a capacity tracker and looking to integrate a monthly calendar view with the kanban tracking capabilities? Thanks!

90
A
1 month ago
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Robin J. VetschNew Here
asked in Ask The Community
Miro / Jira / Teams integration

Hello allI’ve created a template for our company which we want to use for each project. We have around 25 workers and work on diffrent HVAC projects, where interaction for deadlines are key, since we’ve to coordinate with each other and external parties like architects aswell. We’re now exploring the idea of using Miro as our main planner. So far we’re only testing the free version and haven’t tested the paid versions, which we will need to create more boards anyway.The two most important things for our solution are:We want to have an overview of all the tasks a person has from every board, as example in MS Teams We don’t want to have to copy a kanban/jira card and edit them seperatly, they should be linked instead, so if you edit the card it’s edited in the Miro Board and in the overview (a.e. MS Teams)While looking into this the best solution i can imagine is turning the created Kanban Cards into Jira Cards and linking them to a Jira Cloud, which we could integrate into our Microsoft

220
R
1 month ago
K
Kseniia_SoroNew Here
posted in Ask The Community
Access to the files

Hello everyone. Maybe someone can help find out. Will other team members still have access (I previously sent them the ability to edit the file) if my mail stops being active and I (as owner of this file in Miro) go offline for a long time?

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Eca
Mironeer
1 month ago
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Linus WinterNew Here
posted in Ask The Community
the phone app works but nothing on tablet does

When I Use Miro on my phone all works fine but on the tablet i cant view any Boards i was recently on except the ones creared, tried everything and nothing works please help

51
Eca
Mironeer
1 month ago
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Luke MoorheadBeginner
asked in Ask The Community
Resize multiple images to be the same size?

Our company use Miro for Fashion Design and create a lot of boards that use JPG or PNG for visuals rather than Miros shapes/stickies.Once we drag and drop into Miro images are all different sizes, which have to be manually resized. We use A LOT of images 500+ so this is very time consuming! p.s love miro

1300653
Eca
Mironeer
1 month ago
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Mai NguyenNew Here
asked in Ask The Community
Stuck on sign-in screen with Mac desktop app

When entering my work email to sign in with SSO, the Mac desktop application directs me to an empty page with no other option than to click the ← Back button (which brings me back to the sign-in page).  I’ve tried loggin in without SSO, doesn’t work. I’ve tried resetting my application data, doesn’t work. I’ve tried re-installing the app, doesn’t work.  Does anyone has a resolution? Much appreciated! Mac details: macOS Catalina, version 10.15.  

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Eca
Mironeer
1 month ago
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Ms.HelenNew Here
asked in Ask The Community
Cant copy and paste from board to board

I’ve read previous suggestions in the community but the do not work. When I copy a board and paste it to my boar it appears only as a text  in chaotic order not in that which was on the previous board and get a not that I’ve reached the text limit and have to shorten the text or create a new element. In a minute I copy and paste a board from a different user and it’s copied. Any ideas how can I fix it? What is wrong in my actions? 

161
Eca
Mironeer
1 month ago
Jake W
Jake WBeginner
asked in Ask The Community
Zoom level when embedded in a Zoom meeting is way to "fast"

The zoom level for each click of my scroll wheel is wildly different when in my normal experience using Miro in web browser vs embedded in Zoom app.Is there a way to fix this that anyone knows about?  

273
Eca
Mironeer
1 month ago
G
Giacomix
asked in Ask The Community
[KNOWN BUG] Power BI integration not working

Hi,trying to use the Power BI integration but I get an error message when pasting the URL saying: “current URL does not lead to embeddable partner content, try a different URL”On the other side, when trying to do it via iframe, it works.Anything  help?Thanks!

161
Eca
Mironeer
1 month ago
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barncrowBeginner
posted in Ask The Community
Best way to create a frame for each page of an uploaded PDF (newbie)

Hello all!  I’m a test-prep tutor, and I often need to annotate on, and to the sides of, pages of pdf test booklets which the clients then need to be able to save/export and/or print.  I’ll include a pic at the end to illustrate, but what I need is for each page of the uploaded document to get its own frame that:has the relative proportions of a Letter-sized page in Landscape orientation (see image) is centered on the given page of the pdf documentSo far, I’ve successfully learned to:import the pdf file and extract all of its pages onto the board get the pages lined up in a single, vertical column add a frame that includes just one page of the documentHere’s what I don’t have figured out:How to make the frame have exactly the proportions I need? How to ensure the frame and document page are centered on each other...without ruining the vertical alignment of the document pages? How to do the above, and make sure the frames and pages are all Locked, for another 50-70 pages...sensibly? (bo

12446
Robert Johnson
1 month ago
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