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Question

"Allowed number of accounts exceeded" after accidentally deleting my account

  • October 1, 2026
  • 1 reply
  • 17 views

Hi everyone,

I accidentally deleted my Miro account twice, and now I can't create a new one with the same work email. Every attempt returns the error: "The allowed number of accounts has been exceeded. Please use a different email address."

What I have already tried:
- An alias of the same email (with "+"), which returned the same error.
- Direct login, sign in with Google, a private browser window and a different network. The error persists in all cases.

Has anyone been through this? Is there a way to unlock the email or restore a deleted account? If only the support team can fix it, could someone point me to the right contact channel?

Thank you!

1 reply

Eca
Mironeer
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  • Mironeer
  • October 1, 2026

hi ​@afernandes.agro1 

Thanks for reaching out! I’ve converted your case to a Support ticket, and the team will follow up with you there.

Please note that the team is currently handling a high volume of tickets, so the response may take a little longer than usual. Thanks for your patience!