Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,734 Topics
  • 22,696 Replies

6734 Topics

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DuncanBeginner
posted in Ask The Community

Pen tool bug? selected colour changes at random while using

Hi there,I’ve been having a very weird bug over the last month or so. I use Miro on my iPad and iMac simultaneously and when writing in a specific colour on the iPad the colour will change randomly while writing then sometimes revert back, leaving quite a mess. I’ve attached a photo of my ipad below the imac… iPad shows the correct colour but on the imac you can see the red has changed to blue partway through then changed back at the end. It’s not the biggest issue but it is a bit weird and makes colour-coding or underlining sections in specific colours impossible. I’m using Safari browser on the iMac and it seems to be just a Safari issue… Chrome looks fine, but I do use Safari for everything so would be great to have that working.Anyone else having this issue?Thanks!Duncan 

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D
1 year ago
Matt Klein
Matt KleinBeginner
posted in Ask The Community

Card Description Limitation Workaround

I haven’t been able to find a mind mapping tool which would would allow multiple parents per topic and realized that Miro is actually perfect for that!My only disappointment is that I was hoping to paste articles or long strings of text within cards (i.e. my “topics”) so that I could search my entire board and then be pointed to that specific card.However I found cards have text limitations.I’m wondering if anyone has a creative workaround for embedding a large amount of text ~2,000 words per card so I can search a board for the cards that have keywords.Hyperlinks or tags are my alternative but those are also incredibly limiting.Thoughts? :)

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Mironeer
1 year ago
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AyalaNew Here
posted in Ask The Community

Adding more fields to the Jira card

Hi,I used “Configure Fields” in the Jira integration settings, and enabled a few extra fields. Still, when I open existing cards or create new ones, I don’t see these fields. Does this work for anyone?

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Mironeer
1 year ago
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Ashley TNew Here
asked in Ask The Community

Unauthorised use of board

I recently found two boards on my account that weren’t mine and six users I hadnt added. One user I had added to view a board a year ago, closed down the board, but didn’t knew I also needed to remove her as a user. When I found the security glitch, I removed all the users she had added from the account. They then proceeded to request access, which I denied. Later they somehow reaccessed the account and their boards. I then removed all external link access, as well as the users, once again. They no longer can access their boards.The external users have since claimed this was unintentional access to my account. My question to the Miro community is how this could’ve actually been unintentional, and how after I removed them as users they were still able to reaccess the account (before I removed all link access).Adding that this is a free account. 

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Robert Johnson
1 year ago
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Tonia Adele
posted in Ask The Community

Unable to rename Kanban Column or Swimlane

dd

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K
1 year ago
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Sven ReinhardtNew Here
posted in Ask The Community

Unable to prohibit invitations

Hi,ich set the company security settings to invitations to teams from company admins only.Now i noticed that board owners can invite non-miro-usrs from our company.They get an info-text that they have to make a request, bute when they click it away, then the user is invited as an free-user without licence.Can i prohibit this kind of invitation?Is this an error?ThanxSven 

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Nick_Miro
Mironeer
1 year ago
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Carlie DunnNew Here
posted in Ask The Community

templates within boards

I have uploaded a Miro template into my miro board and the background has disappeared so some of the content you can no longer see how do i get change the background colour so you can see everything.

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Nick_Miro
Mironeer
1 year ago
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o.astrovkoNew Here
posted in Ask The Community

The boards aren't loading

Hello, everyone. I haven’t been able to use my Miro boards for two days now, as they aren’t loading. The thin blue line in the left-hand top corner isn’t moving at all. I have all my work organized there, and this is causing me a lot of inconvenience. Any advice how to handle this issue or report it if I have a free plan?

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Nick_Miro
Mironeer
1 year ago
Brandon Lee
Brandon LeeExperienced Community Member
asked in Ask The Community

Miro Windows Desktop App Slow Loading compared to Edge Chromium Browser

When I load a Board in Miro’s Windows Desktop App (quite a bit of content, sidenote… a Feature Request would be to report Memory Size of a Board in the Details Dialogue Window) it takes forever.But the same Board in the Edge Browser takes no time.Anyone experiencing this?

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Nick_Miro
Mironeer
1 year ago
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Vyacheslav MNew Here
asked in Ask The Community

Слои

Доброго дня. Присутствуют ли в Miro слои? Если не присутствуют, есть ли в планах добавить?

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G
1 year ago
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vmccubbingNew Here
posted in Ask The Community

Can you override auto sizing on sticky notes?

When sticky notes have a lot of text, auto sizing of text with very small limit of options, maybe size 4, are also available. However there is a lot of wasted border space on the sticky notes and it would be great to be able to choose what size of text I want and not be limited. The only way around this is using a text box and over laying it on the sticky note but then they don’t move together. 

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1 year ago
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Big JNew Here
posted in Ask The Community

Is it possible to have text blocks automatically aligning and moving along timeline?

Hi miro community,I’m desperately looking for a tool that can provide the following functionality, and maybe the venerated miro can help me with this, but I don’t know how:I need a timeline on which I can add text blocks (each with a heading and a (possibly considerable) body of text. So far, so good - many tools provide that.But then I need the functionality that text blocks automatically move to “make room” if I squeeze another one in between, be it a new one or because I move stuff around.A nice bonus would be a functionality to also directly switch two text blocks around. This is intended for ideation in story writing and unfortunately the tools for that purpose thoroughly lack text blocks “moving out of the way” when moving them around.FinalDraft for example offers something where you can assign time slots to text blocks, but the blocks themselves don’t move, creating chaos. Normal MIRO Stickies also don't make room, they just overlap.But is there a possibility to make miro work f

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1 year ago
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Jane AshfoldBeginner
posted in Ask The Community

Video Chat alternative

I believe the bug that is preventing some invited guests to join the video chat is not going to be resolved. Which other video conference tool do people recommend?

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Robert Johnson
1 year ago
A
aisomBeginner
posted in Ask The Community

Miro Intermittently Stops Allowing me to Edit

For the last couple of days I’ve been seeing this symbol at the bottom of my boards after only typing a few words. I have to exit and re-open the board to be able to type again. Does anyone know why this is happening or how to resolve it? There is no information with the warning, just a blank warning. Very frustrating. This occurs in all browsers and all versions of the apps on both android and IOS.

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Robert Johnson
1 year ago
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Eric HämmerleBeginner
posted in Ask The Community

Link Boxes for inside Miro

Hello,Sometimes Diagrams get quite complex, especially when it comes to visualizing processes.This causes the User to create a lot of lines that get intertwined.It also makes it difficult to move parts of the diagram out of the way, because that would cause very long lines across the board.The solution for me would be to add some kind of box, that I can link up without lines.Clicking on the Box would cause Miro to move the view to Target Box.  I made quick diagram to demonstrate the idea. On the left you can see a complicated diagram. As you can see there are lines crossing other lines and there are some very long lines as well.On the right would be my idea where the blue boxes show the Linked Boxes. Now I can split the diagram into two and move the one on the top right anywhere on the board with messing with the lines. It also make the diagram much cleaner.(This is more of a wireframe kind of prototype. Of course the are cases like how the User actually links the boxes together, where

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M
1 year ago
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C.BizzoNew Here
asked in Ask The Community

Understanding the free plan within a paid plan

I have a company account and i am part of a team ZT with the free plan, while some of my colleagues have the paid version and have the PE team where i can only see the boards that are share with me.Since ZT team is on the free plan, there can only be 3 boards and everyone sees them.But if i use another account (eg personal email) i also have the 3 boards that are private and i can share them eventually.So I am not understanding why with the company account i don’t have those 3 free personal boards that every base account have, but only 3 board shared with everyone.Shouldn't I have, say, a personal team where i can have 3 personal boards? Thanks in advance 🙏🏻 

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Robert Johnson
1 year ago
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Mihaela YordanovaBeginner
posted in Ask The Community

[POSSIBLE ISSUE] Comments in the mobile app not clickable

Hi,I started using the Miro mobile app recently and everything worked very smoothly until yesterday when my team mate and I were no longer able to click on comments and read them.We can see the comment icon but it’s just not clickable. This was not the case when we started using the app.We already checked for updates in the app stores and we tried uninstalling and installing again. My team mate uses the Android app, I use the iOS.Have you encountered this problem and do you know how we could solve it?I would really appreciate any suggestions! 🙏

10
J
1 year ago
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Stéfano WilligNew Here
posted in Ask The Community

[Bug Report] Minimizing MindMap doesn't let me maximize again

Hello guys, we minimized a part of our mindmap and now we’re trying to open it up again and maximize it but it’s not working, it keeps minimizing again…PLease, have a look: 

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S
1 year ago
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Kristina VadimovnaBeginner
asked in Ask The Community

Problem with my boards

Hello, I have problems with my boards. Some of them don’t open but yesterday it was fine. I can create new board but unfortunately my previous are not opening now. I can’t see any information there. Can you help me and fix it, please? In Miro I have a business account 

2
Kiron Bondale
1 year ago
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Renita CrosbyNew Here
asked in Ask The Community

Retrospective Question

I’m new to Miro and using the free version. I want to use Miro for retrospectives.  Do I need to create a new board for each retro or can I just use 1 board for all of my project retros? I plan on using one of the templates.

2
K
1 year ago
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Lindsay GreenNew Here
posted in Ask The Community

Can you link from a table cell?

I am hoping to link a certain cell (or text within a cell) in a grid to a different place on the board.  It seems like I can only link the entire grid/table… is this correct?  

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L
1 year ago
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IliaNew Here
asked in Ask The Community

срочная просьба

Здравствуйте, сегодня 4 ноября мой файл в Миро перестал грузится ,затем он загрузился но вся информация в файле стерлась😟😞😞😞Я даже не успел ее сдубдировать- файл был очень объемный и ценный для меня и я проделал много работы и завтра у меня презентация проекта- и все коту под хвост из-за Миро,черт, прошу помогите,как мне восстановить файл и содержимое в нем-сделайте пожалуйста что-нибудь ….🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏

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1 year ago
R
RemoBeginner
posted in Ask The Community

Benefits of Member vs guest? in your experience

I am wondering what benefits there are of being a member vs guest that you guys personally found useful? I don’t want to hold back my team by leaning too much on guests licenses. But also if I can use guest users for most of our organization and and just have a few users create boards I am thinking why not. Why do people in your organization opt to become members after being guest users and is being a guest user usually enough?  

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Robert Johnson
1 year ago
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Celine PriceBeginner
asked in Ask The Community

Monthly Planner template question

Hello - in the Monthly Planner template, it shows a number for the amount of tasks that day, is there any way to delete that or not show it? 

11
J
1 year ago
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Gareth LewisNew Here
posted in Ask The Community

Transfer Accounts?

Hi,I had an account set up in my old work email address. I no onger work there and have managed to lock the account so can’t reset the password or anything. Is there a way i can get access to my boards or have i lost them forever?!

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Robert Johnson
1 year ago
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