Hi ​@xandramg,

I’ve seen this happen before when the browser hasn’t granted Miro permission to access the clipboard. If you’re using Chrome, try this:

1. Look at the URL bar—if you see a clipboard permission request (like in the screenshot below), click "Allow".
2. If you don’t see the prompt, manually enable clipboard access by going to Settings > Privacy & Security > Site Settings > Clipboard and making sure Miro is allowed.
3. Refresh Miro after allowing permissions and test copying/pasting again.

Since you’re working within the same board, this shouldn’t be a restriction related to your Free Plan.

However, if issue persists, you may want to check the board sharing permissions and see if the who can copy board content is allowed by the board owner.

Hope this helps!

I’m using the application! I’m not a big fan of using it from my browser, but just in case I’ve checked this before posting this question. Thank you very much anyway! :)

To update this thread, we’ve checked, and the boards I own are working correctly. My colleagues have updated the permissions, just in case, to "all members with editing rights," but we still cannot copy and paste items on the board. Help, please!

Hi ​@xandramg

Thanks for the update! Since you’re using the Miro desktop app, here are a few things you can try to resolve the issue:

1. Restart the App – Fully close and reopen the Miro app. If possible, try signing out and back in.
2. Check for App Updates – Go to Settings > About Miro to ensure you're using the latest version of the app. Outdated versions may cause unexpected issues.
3. Try the Web Version Again – Even though you prefer the app, testing in a browser (preferably Chrome or Edge) can help determine if the issue is app-specific.
4. Reinstall the Miro App – If the problem persists, uninstall and reinstall the Miro app to rule out any corrupted installation files.
5. Check Device Clipboard Access – On Windows or Mac, system clipboard permissions might be affecting Miro. Restarting your device can also help reset clipboard functionality.

If none of these work, I’d recommend reporting this to Miro Support for further investigation. They might be able to check if this is a known bug or provide additional troubleshooting steps.

Let us know if you find a solution!

I am having this same issue but sporadically within the same session
Sometimes copy paste works with Ctrl + C/V
Sometimes only with the menu
And sometimes it will only paste plain text rather than the objects I copied to paste.

I have restarted Miro, whole browser, cleared cache, restarted computer
Double checked board settings, browser clipboard settings, etc.

Nothing seems to work to prevent it from recurring but then later on I come back and I can do it in one  board but not another, or I can do it fully everywhere again.

Only started today
All computer updates are up to date too.

Hi ​@Lisa Pieterse 

Thanks for the detailed update — I can see you’ve tried quite a few solid troubleshooting steps already, so I understand how frustrating this inconsistency must be!

Just to check, do you have access to the Support option in your dashboard to reach out directly to the Miro team? If you’re on the Free Plan or aren’t able to contact them, please let me know and I’ll be happy to convert your comment into a support ticket so the team can investigate further.

Let me know, and I’ll make sure this gets into the right hands!