Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,784 Topics
  • 22,895 Replies

6784 Topics

K
KrystleNew Here
posted in Ask The Community

[RESOLVED] Cannot add some Templates to a board

Not sure if others are experiencing this, but when I go to use a template I’ve chosen, nothing appears. I’ve tried different browsers, different computers, accepted cookies, etc. but to no avail. 

15
AgileExponent
1 year ago
Q
Quinn BuzzardNew Here
posted in Ask The Community

[RESOLVED] Embedded Miro Board Jumps to Top

Currently I have a google site with my Miro board embedded as an iframe near the bottom of the webpage. Just recently I started experiencing an issue where whenever I create a sticky note on my Miro board my google site unexpectedly scrolls halway up the webpage. Would love if someone could shine some light on the issue and help me out. Thanks!

3
Robert Johnson
1 year ago
Z
Zakka FauzanNew Here
posted in Ask The Community

Removing Payment Method

My miro board, with some colleagues, are using my credit card. Now that I no longer work there, I want to remove my credit card as a payment method. Is there any way to do that? I’ve read this thread, but I can’t see any link related to “Miro Support” PS: We’re currently on Free plan (since I have no longer extended the subscription), but my ex-colleagues wanted to upgrade it back.

2
Z
1 year ago
F
Fabian Marx
posted in Ask The Community

Is miro still the tool to use? Miro seems to focus on fancy features instead of solid basic functionality.

Hello together, I am an educator and consultant, using miro with arround 75 new people per year and in different companies. I wonder, If miro is still the tool to use. What do you think? Following problems my customers and I struggle regulary with: 1. Slow PerformanceWith every new feature, miro seems to get slower and slower. If I need to reduce my content to a very limited number, I don't see any advantage of having all the features like diagrams, etc. Often the loading of the tools take longer than brining the board content up. 2. Feature OverflowI work with people that are not familiar with technical tools by default. So they are getting really overwhelmed with the tools and possibilities. It would be great if I could present a faster and limited board view for my participants.  3. Odd Navigation and SelectionI get used to the many discussed right-click move arround, to be fair. But there is another problem. I want to select multiple elements drawing a box around with left click. T

5
Robert Johnson
1 year ago
P
Philipp KarchBeginner
posted in Ask The Community

mindmaps: How to order alphabetically?

Hi all, is it possible to order the mindmap nodes alphabetically?Thanks and bestPhilipp

3
R
1 year ago
A
Amir AnsariBeginner
posted in Ask The Community

[RESOLVED BUG] How to change the Preview of a Custom Template

How can I update the preview area of a template?  

10
Robert Johnson
1 year ago
M
milesdevNew Here
posted in Ask The Community

Unified right click menu regardless of element

Why is “duplicate” function appearing when i right click on some elements, but when I click on phone wireframe, it isn’t there.  I am then forced to fumble thru to find it. Then I see it is tucked away in three dots.  Just make something useful like this part of right click.  

0
M
1 year ago
F
Florian HeinNew Here
posted in Ask The Community

Voting for users withiut license without edit permissions?

Hello, first question here.I was wondering if I can share a link to a board for users without a Miro account/license that enables them to be able to cast votes without having to enable edit permissions for the link. Without it guests can access the board but every couple of seconds they get the pop-up that notifies them”Voting session started”. The guest clicks “Join now” but the pop-up re-appears.Any idea if I did something wrong here? Thanks for the help.

2
F
1 year ago
E
elioBNew Here
asked in Ask The Community

How to integrate chatbot to Miro?

I have seen teams app facilitating the integration of third party chatbot applications. Can we do the same with the Miro? I believe that Chatbots, as ai services application will help to improve the interaction between team members. Do you think it is possible to implement the application? 

1
Apollonia
Mironeer
1 year ago
V
Vincent Ducret CLNew Here
posted in Ask The Community

Estimation App - How to stop/cancel it?

Dear all,Someone who has access to one of our boards triggered the Estimation App. From now, everytime we are connecting back to the Board we got prompted for Estimates …We can’t figure out who with Edit access did this to our board. I’m Team Admin on Miro board. Is there a way to cancel this Estimation task?Thanks a lot for your responseVincent

1
Apollonia
Mironeer
1 year ago
P
Purple SoftwareNew Here
posted in Ask The Community

[KNOWN BUG] How can I add a new node to my Mind map with the iPad + Apple Pencil?

Hi, the problem I have is that the + symbol overlaps with the resize button when trying to add a new node with the iPad. If I zoom in a lot I’d get to do it, but having to zoom in all the time would be very counter productive. I’ve attached screenshots on what I’m experiencing. Is there a workaround to this using iPad with Apple Pencil? Plus symbol when I zoom in a lotOverlap in normal view 

2
P
1 year ago
H
Harald GBeginner
posted in Ask The Community

Mind Maps break / currupt– what can I do?

Hi there,I use mind maps a lot and often this error occurs: Suddenly the mind map has no center anymore, just branches. It is then not possible to use the Mindmaps anymore. I usually end up recreating them from scratch. This happens to me with MindMaps of all sizes. And it happens not at a specific action. Can anyone help me?Thanks! 

4
H
1 year ago
Richard Becker
Richard BeckerBeginner
posted in Ask The Community

Miro badges not displaying in Miro Community profile

Hello!I aquired all of the Miro badges a little while back, but have noticed that on my community profile it says I have not received any badges yet… They are there in my Credly account, and Miro Academy, but I can’t find any way to connect them to my Miro Community account. Any help solving this would be greatly appreciated.

4
Richard Becker
1 year ago
M
Mykola BashlakovNew Here
posted in Ask The Community

Sunsetting Web Page Capture sucks! Bring it back!!!

This announcement is sunsetting the web page capture feature: https://help.miro.com/hc/en-us/articles/7627352304146-Sunsetting-Web-page-capture- This is not good, it was a great feature, bring it back please, we’ve been using it and I’m sure many other customers too. Bring back the Web Page Capture!

2
E
1 year ago
M
Michal BergmannNew Here
posted in Ask The Community

Sharing specific boards with the new team member

Hello, I would like to add a user to our Miro team who can open and work only on specific boards. The person is an external collaborator so I would like to select only a few boards that the person can edit and don’t touch other projects (we have dozens of projects in the Miro). Can you help me with how I can achieve this? Thanks, Michal

1
Apollonia
Mironeer
1 year ago
T
Toni RosatiNew Here
posted in Ask The Community

create multiple sticky notes

I hate going back to the tool selection each time I want to create a sticky note. I’d like to select the tool and then every time I click or hit enter (like trello) it creates a new card/sticky.

2
Robert Johnson
1 year ago
A
Asim SuvediNew Here
posted in Ask The Community

Listing Miro In My Site

Hi, I'm founder of pmstack.io -  https://pmstack.io/nav/tools - a site where product managers can find best tools for product management. We've listed Miro in our site based on your press kit and I wanted to make sure we follow process for getting permission to list Miro in our site.Could you please confirm if this is ok and if you have any affiliate program we can participate in 

3
Manouska J
Mironeer
1 year ago
A
AsiyaNew Here
posted in Ask The Community

PDF pictures do not download

I started using the new MacBook/safari and the pdf files stopped downloading, maybe somebody knows what should I do? 

1
Robert Johnson
1 year ago
A
Annemarie WrightNew Here
posted in Ask The Community

Board Access for existing users

Recently, there have been users that could not access boards to which they have had access previously.  When the board is shared with them again, they are able to access and contribute as normal.  Any idea why they may periodically have trouble accessing a board, resulting it the need to have the board re-shared with them?  

1
Robert Johnson
1 year ago
M
Mateusz SektaBeginner
posted in Ask The Community

Miro is not loading on Google chrome after installing Miro extension in Google Workspace

Hey, I have a problem regarding webpage loading on one of my company accounts on Google after installing Miro extension on Google Drive. On other Google accounts and on desktop app everything is working fine.On company profile i see blank page after pressing “Go to dashboard” button on main page. Direct links to my dashboard are not working as well.Any possible solutions?  

7
B
1 year ago
G
Guest9743Beginner
posted in Ask The Community

Deleted Board

Hello,I do not have access to my board.It always comes the error message that I have to make an access request to the owner, although I am the owner. When I then make the request, the message comes that it has been sent, but shortly after that the error message appears that the board is deleted. But in my dashboard this is no longer preserved and can not be restored.

7
G
1 year ago
Daniel Do
Daniel DoNew Here
posted in Ask The Community

Creator plan & decreasing the barrier for posting in Miroverse

Hey everyone. I noticed that if I want to post my board in Miroverse, I need to use one of my boards. Since I’m on a free plan now, I have only 3 boards left. Isn’t this a barrier for Miroverse to grow even larger? For example, Notion creators don’t need any paid plan to start a full business as solopreneurs. I’m wondering if there’s any “creator” plan or if all creators need to be subscribed. Thanks for your responses! 

4
Mariam Danielian
Mironeer
1 year ago
GS8888
GS8888Beginner
posted in Ask The Community

How can I send message in miro support?

HelloHelp me please. I did not anderstand how I can send message in miro supportI did not find miro support emailWho are know miro support email? 

2
Robert Johnson
1 year ago
GS8888
GS8888Beginner
posted in Ask The Community

How can I fix 2 small frames in 1 big frame? I want to move 1 big frame so that 2 small frames move with it

HelloHelp me please How can I fix 2 small frames in 1 big frame? I want to move 1 big frame so that 2 small frames move with ithttps://skr.sh/vFx2oDDFYjY

1
Kiron Bondale
1 year ago
E
Edu MataBeginner
posted in Ask The Community

Fonts size

How to have more options in the menu of different font sizes. It changes from 80 to 144. I would like to have intermediate options in the sizes menu so I dont need to change it manually once and again. 

2
V
1 year ago
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