Removing Payment Method

  • 6 December 2022
  • 2 replies
  • 622 views

My miro board, with some colleagues, are using my credit card. Now that I no longer work there, I want to remove my credit card as a payment method. Is there any way to do that?

 

I’ve read this thread, but I can’t see any link related to “Miro Support” 

PS: We’re currently on Free plan (since I have no longer extended the subscription), but my ex-colleagues wanted to upgrade it back.


2 replies

Userlevel 7
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@Zakka Fauzan -

This Help Center article provides instructions on how to get to the Billing section of the company profile in Miro which would allow you to change the payment method: https://help.miro.com/hc/en-us/articles/360017571694-Manage-your-subscription

If you are unable to do this, you could open a support request here: Submit a request – Miro Support & Help Center

Kiron

​​​​​Hi @Kiron Bondale, thx for replying.

Sorry for my broken English so you understood it differently, my problem was to REMOVE the payment method, not just change it.

PS: I have sent message to the help center, and they were the ones removing the payment message, so basically the case was closed.

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