Can't type in board?


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New to Miro - Hello, I created a board but can’t type in it anymore - neither to edit stickies or text previously added by me, nor when I try and add new stickies - there just seems to be no option to change the text or type something new. this also happens when I create a new board - I can’t seem to type, nothing happens when I click in the space/on the sticky. I’m using Miro in Chrome, on my MacBook, and have just joined the lowest paid option (for three team members). Please help! TIA 


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Userlevel 7
Badge +14

@Melinda -

Are you able to try using the Mac desktop app to see if it is a browser-issue? When you go to the Miro dashboard does it show that you are the owner? What do the share settings show when you access them from the Miro dashboard “...” menu for the board?

Kiron

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Can’t write on the board, tried everything, type on my keybord goes straight to select an action. 

I give up 

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Also using Miro on Chrome (Macbook pro). I have this same issue.

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I am using Miro with Chrome onWindows 10.

Userlevel 7
Badge +16

@Melinda / @Marina / @Marie Me / @Kevin Yang - Have any of you reported this to Miro support?

→ How to Contact Miro Support

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Hi everyone, many thanks @Kiron Bondale and @Robert Johnson  - my issue seems to have resolved itself, curiously. I literally changed nothing, just went from not being able to type on board to suddenly being able to. Indeed, I a working on a Mac in Chrome, as other users here experiencing same. I did not report it, but will when I find time. 

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I am having this issue as well. I have tried using the desktop app as well (for Mac) and Miro is completely unusable for me as I cannot type anything and double clicking/selecting a sticky note and hitting enter seems to do nothing.

Userlevel 7
Badge +16

@Kiana - If you have not done so already, please report this to Miro support - please refer specifically to the second table row in the help center article below where it states ‘Atypical issues’ - there is a link to contact Miro support:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-Contact-Miro-Support

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