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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,481 Topics
  • 25,116 Replies
7481 Topics
C
cosmicBeginner
posted in Ask The Community
Everything on my whiteboard is BLURRED!

I’ve just started using Miro and have noticed that whether I’ve zoomed in or out, everything is blurred. I’m on a PC. I have a good graphics card and can play high res games, so the problem is definitely not at my end.Please help.

9
ElvaMiro
Mironeer
8 days ago
C
csmelovicsNew Here
asked in Ask The Community
How to restore the boards of a downgraded user?

My colleauge left the company in February, 2024 and we simply stopped paying his account. Now we’d like to restore his boards. We can log in but we can’t access any of his boards, except the ones that are shared with him. Now it’s September, is there any chance to have them back?

1
ElvaMiro
Mironeer
8 days ago
S
supifloNew Here
asked in Ask The Community
MindMap: Return creates a new line and a sibling node

For a couple of days when editing a mind map the return key not only creates a sibling node as intended but also creates a new line which screws up the layout.Here I typed “Sibling1” Return “Sibling” Shift+Return “2” Return “Sibling3”.I use Miro on Windows 11 in Firefox.Is this a bug or am I doing anything wrong?

3
ElvaMiro
Mironeer
8 days ago
V
VignalNew Here
posted in Ask The Community
Possibility of creating popups in Miro

Hi everybody,I’d like to use Miro to present a work which can be sum up in a canvas model (a sort of array in which we can shows differents steps to cross for a start up), and I’d like to have the capacity to click on each aera and by clicking, a pop up windows could appear.Is this feature possible in Miro ?I thank you so much for your help.Best regardsOlivier

5
ElvaMiro
Mironeer
8 days ago
U
username321Beginner
asked in Ask The Community
Is Miro open source?

draw io is open source in github. Is miro open source? 

9
N
8 days ago
O
OinotnaNew Here
asked in Ask The Community
Which license is the right one

Hello everyone, I really like Miro but I have problems understanding the license model and need help to choose the right license. Here is my situation:I offer online training based on a Miroboard. The participants should be able to work on the board and have access to the board for several days.  On the board itself, online group work takes place on uploaded canvases - in other words, the participants essentially “stick” Post-It notes.All participants are employees of one of my clients. So no members of my team (I'm just a one-man show)Can someone please enlighten me as to which license would be suitable for my needs. Many thanks in advance, Antonio 

3
Robert Johnson
8 days ago
A
Andrey FedorovBeginner
asked in Ask The Community
Need help match images by height or width

Hello, you have a feature for working with images: match by height or width. But I can’t figure out how this feature works. I have three or more images, the first one is the size I need, and I want to make the rest of the images the same size as the first one. How can I achieve this? Currently, all the images resize, although they align by height or width.

1
ElvaMiro
Mironeer
9 days ago
N
natpatcharaNew Here
posted in Ask The Community
Question regarding used of Miro Microsoft Azure Icon Set for academic and research used

Hello everyone,I am recently start using Miro for creating multiple diagram for used inside our institution. Some of which include using multiple Miro diagram pack. In one of our project, we use Miro Microsoft Azure Icon set which as far as I can found can be used for free but I cannot found specific document on how can I used it.So my question is that if we were to submit an academic poster for that project in some academic conference. Can we used these diagram in those poster and associated paper. Is there any limitation or process involve with it. Or is it enough that we mention in our poster which diagram is created using Miro. Can anyone point me to where I can find any document associated with it.Ps. If I understand correctly material created in Miro is our property and we can use it as we like. But my question would be more toward those specific diagram pack as well as any process or best practice in the industry.Best.Natpatchara

1
ElvaMiro
Mironeer
9 days ago
A
Adam SharmanNew Here
asked in Ask The Community
Deleting an organisation

If I delete my profile in one organisation will I lose the boards I have created with the same email address in another organisation?

1
ElvaMiro
Mironeer
9 days ago
M
Matheu ChambersBeginner
posted in Ask The Community
Logging in

Why…?I have a page open, and I then login. At the end of logging in I an redirected to a different page. I then have to exit that page and find the original page that I started on.This is the process I have to go through EVERY day...

4
M
9 days ago
C
Christian OlssonBeginner
asked in Ask The Community
Emoji automatically added to new sticky notes randomly

For some reasons emojis from me are randomly added to both mine and others sticky notes.How can I turn this off?

15
C
9 days ago
S
Sani B.New Here
asked in Ask The Community
Why would any enterprise buy more than one license to create all the boards needed...?

Can you help me understand something about the Enterprise licensing model, please.If I have understood correctly, only those who create new boards need the Full license of Miro. So why wouldn’t everyone buy just one Full license and make one person (or create some automated flow) to create all the boards and then just add the Free licensed users as editor right members to the board…?  Kindly,Sani B.

2
S
9 days ago
K
kevinNew Here
asked in Ask The Community
Why are font sizes inconsistent in sticky notes

I have set my font size to 24pt on a number of card, but it is being displayed at different sizes (as if it’s set to auto). This is inconsistent, meaning I have to manually faff with the font size to get things legible, and my board looking ok. Thanks

13
P
10 days ago
J
jzhpranaBeginner
posted in Ask The Community
[FIX IN PROGRESS] "Incorrect URL" error when embedding a Wordwall

Hello,I can’t Embed an HTML link from WordWall site. When I do it the follow error appears:"Sorry, it looks like the URL that you are using is incorrect. Please check the URL for typos and try again"Can you tell me what's going on? Some weeks ago everything was OK.Thank you. 

23
Eca
Mironeer
10 days ago
K
Kimmo KyleBeginner
asked in Ask The Community
[RESOLVED] Paste in the mobile app?

I’d like to move an object from one board to another. I can select the object and choose copy from the menu. But for the life of me I can’t find a way to paste once I am on that other board.

5
Eca
Mironeer
10 days ago
Eddie Zhang
Eddie ZhangBeginner
posted in Ask The Community
[RESOLVED] Stickies Capture temporarily unavailable

Hi all,Is anyone else having an issue with stickies capture not working? I’ve been getting the “text recognition services are temporarily unavailable” since 30 Aug 2022.  

4
Eca
Mironeer
10 days ago
S
Scott McCallumNew Here
posted in Ask The Community
[RESOLVED] Apple iPad Pro - Pencil

I am testing this app for the business. on a new iPad Pro using the Miro app from the Apple store.  When I select the pen icon from the tool bar and then start to write or draw and object the moment my pen is no longer in contact with the screen what I have drawn disappears.  I can create a object or a text box and write in them, but on the “open” area of the whiteboard nothing.  I have installed the MS white board and there is no issue with the pen in that application. Seems like I am missing a setting. Can someone give me a hand?

41
Eca
Mironeer
10 days ago
G
GenelsiNew Here
posted in Ask The Community
Miro hides all maps immediately after loading (I get to see them only for a second)

I tried to clear cache but it didn’t help :(

3
Eca
Mironeer
10 days ago
A
Asri ChristineNew Here
asked in Ask The Community
HELP! Forgot to Cancel Free Trial

Dear Miro Community & Team, I just opened my Miro and realized I forgot to cancel my free trial :( It is Business plan so it’s very expensive and I can’t afford to pay for this mistake. As you notice, I tried the free trial using personal email so it is not paid by my company at all (although it’s for work purpose). My salary can’t cover this :(I really need your kind support to help me cancel all the subscription & the outstanding. Please. Thank you very much!

6
Eca
Mironeer
10 days ago
J
Jennifer LuongNew Here
asked in Ask The Community
How to undo 'align objects'?

Hi,  I had sticky notes clustered in a certain way. I accidentally left aligned all these stickies and it won’t let me undo :( Do you know how to revert back? I checked my history and it only lets me edit the moving of stickies and frames but NOT undo the left align of an entire set of stickies (~100+).

9
Robert Johnson
10 days ago
A
Ali RazaviBeginner
posted in Ask The Community
[RESOLVED] Characters disappearing in presentation mode

Hello there,Characters disappear randomly in the presentation mode. I have to Zoom In/Zoom Out to view the disappeared character(s). I have tested on both macOS and Windows Miro Apps and the result is the same but with different random characters in different slides.   

4
Eca
Mironeer
11 days ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
asked in Ask The Community
2-9 number row keyboard shortcuts stopped working

As pointed out by @G Kortum, the number rows shortcut keys of 2-9 have stopped working on Windows and macOS. (“1” still works to toggle select/pan).I tested on Windows 11, Chrome, Edge, Firefox, and Miro desktop app. All not working.From F1: I have opened a support ticket and will update this post as I hear back.

3
Robert Johnson
11 days ago
M
Malte FoegenBeginner
asked in Ask The Community
Merge boards

Hi,   is there a way to merge boards?   Malte

3
Eca
Mironeer
11 days ago
L
Laura LinturnNew Here
asked in Ask The Community
My Org chart has disappeared

I have used an org chart component on my board and it has now disappeared from the board. Help please?

1
Eca
Mironeer
12 days ago
M
MartinHansellNew Here
posted in Ask The Community
Miro embed (sign in) fails in Notion App - only connects in browser

I have tried every way I can think of to sign into my Miro account from Notion App to work on my Miro items within Notion. But I have failed! Is it actually possible (because it certainly looks like it…) to have a two-way sync with Miro in Notion? In the browser, I have be able to get full editing rights, but in the Notion App I can only view… and that’s exactly where I want to work.. in Notion… I have read from older posts that only viewing is possible, but if it’s possible to work in the browser… surely it’s possible to work in the app?? The actual issue I’m facing is that the sign-in keeps failing…  After I click the “sign in” button in Miro in Notion, it takes me to the browswer to login… but once I complete the sign-in info it just dies… “Redirecting” for ever… so this is where it’s failing…I do have at least 3 profiles I use in Google which may have caused sign-on confusion, but I’ve tried signing out of all profiles, and just using the one I want to use Miro with… I also have a

38
Eca
Mironeer
12 days ago
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