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Question

Mobile app only shows one recent team, other teams missing (Free plan)

  • Oct 30, 2026 8:45 AM UTC
  • 1 reply
  • 2 views

I am on a Free plan. On the PC browser, I can see all my teams perfectly. However, on the mobile app (iOS/Android), the team selection dropdown only shows 1 recent team. All my other older teams are completely missing and I cannot switch to them. I have tried logging out, reinstalling the app, and opening a board link directly from a browser, but it didn't fix it. Since I am on a free plan, I cannot open a support ticket from the Help Center. Could a community moderator please convert this post into a support ticket for me?

1 reply

Eca
Mironeer
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  • Mironeer
  • Oct 30, 2026 3:56 PM UTC

Hi ​@kyuri, thanks for reaching out!

Could you try tapping the two-arrow icon next to your current team in the mobile app? This should open the Select team menu, where you can switch between your available teams.

If your other teams are still missing, could you also check whether you're logged in with the same email address on both your mobile app and PC browser? It's possible that you're accessing different accounts.

If the issue persists, please share a screenshot of what you see when opening the team selection menu so we can take a closer look.