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Question

Inquiry regarding Miro subscription for users in Ukraine

  • Oct 29, 2026 10:29 AM UTC
  • 2 replies
  • 12 views

Subject: Inquiry regarding Miro subscription for users in Ukraine
Dear Miro Team,

I hope this email finds you well.

I am writing to you as a long-time fan and dedicated user of Miro from Ukraine. First of all, I want to express my sincere gratitude for creating such an incredible tool. Your platform has become an essential part of my daily workflow—the intuitive interface, the infinite canvas, and the collaborative features are truly unmatched. I genuinely love using the app and find it vital for organizing my thoughts and projects.

As you are aware, the ongoing situation in Ukraine has created significant financial challenges for many of us. Despite these difficulties, I am eager to continue using Miro to stay productive and keep developing my projects.

I was wondering if Miro offers any special humanitarian support or a free/discounted subscription plan specifically for individual users or small teams in Ukraine during these times? Having access to the full capabilities of Miro would mean a lot to me and would greatly help in maintaining my professional activities.

Thank you for your time, for your amazing product, and for any support you might be able to provide.

Best regards,
Anastasiia Ostapchuk

2 replies

Eca
Mironeer
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  • Mironeer
  • Oct 29, 2026 12:36 PM UTC

Hi ​@Nastya Ostapchuk 

Thanks for reaching out! I’ve converted your case to a Support ticket, and the team will follow up with you there.

Please note that the team is currently handling a high volume of tickets, so the response may take a little longer than usual. Thanks for your patience!
 


Hi, ​@Eca 
Thank you for the update! I appreciate your help and will wait for the team’s response.