Ask the Community

I have created a set of cards within a frame to group these together. When I export a single card, or multiple cards to csv it is correctly separated (Title, Description, URL, Tag, Assignee, Due Date) leaving gaps when there is missing data. However when I export a group of cards within a frame gaps in data are ignored and the data is presented based on what is there. For exampleTitle, Description, Tag, Assignee, Due DateTitle, Tag, Due DateThis causes a problem with the CSV as the data is not in the correct columns.Any thoughts/advice/help?Cheers

Hi team Miro! Is it possible to block a screen (Ipad) on a specific area of a board to prevent participants from losing a frame that we use as a game board? Thank you!

Hello everybody, Sometimes, while I am working on grids, I go into a modality in which I can only select the whole grid but, If i pass the mouse on the grid, the small grey icons on the sides of the grid do not appear. Can you help me in understanding how to switch from a modelity to the other? Thanks. Alberto

I'd like to start using Miro for our daily stand up however I am not sure the best way to save the "notes" from the daily standup meetings each day. Our current process is to create a word document for each day in our sharepoint site so the entire team has access to all historical notes and in theory can search for key words to locate the relevant SCRUM notes (this doesn't really work in practice as the search engine isn't that great in sharepoint). Is the best course of action to create a new board for each day? If so, how does one organize all of the boards to keep the projects from being cluttered? Or should each day be in a "frame" on the board? Is there concerns with load times if one goes this route? Is there a way to search through past days (frames)?Any guidance or best practic

Hallo zusammen, kann man nach einem Brainstorming die Sticky Notes autmoatisch clustern, z.B. nach zugewiesenen Tags/Schildern?Herzlichen Dank für hilfreiche HInweiseReegina

Greetings,I have a personal account (still a free plan), so I have subscribed with my own email address.Now I work as an educator for a Company eligible of the Education Plan, and have an email of that Company.Can I convert my existing plan to the educational one, so that I keep my existing board? How?Do I have to change the email address of the account before applying?Thank you!

In the '’Entrance'’ Room of the Essence The Amsterdam House template (Essense's The Amsterdam House template | Miroverse) there are three maps, one of the Netherlands, of Europe and of the World.When wanting to use the Europe map to pinpoint some locations, I was surprised to find out that apparently Yugoslavia still exists, and country borders for Croatia, Serbia etc. were not there.It would be nice to see this changed :)  

I just started using Miro! I am finding that the templates are not very easily editable. Especially on the graphs, when trying to edit the text, I keep deleting other things. Took me about 10 minutes to figure it out. I am not sure if this is just me, or if others have faced this issue. A good idea would be to provide some tips on how to edit. I am used to using other software's like Prezi, Trello etc and never found an issue with this, so I was shocked I found this difficult to use. 

When drawing with a wacom tablet, I get strange ‘horn’ like artifacts.  What could the problem be?   

Hi! I am having trouble with my account. I used to have a free account and 3 boards and a team (I was adding e-mails to it). On 4th of June the company I taught students for incorporated my e-mail into their enterprise account without my knowledge or consent. The company is big and it is impossible to track responsible people. It seemed I could create another location to move my private boards. But it turned out that I am no longer an admin of my team - one student who created his own boards and invited me to them became an admin of the team that I have created. How could it have happened? And how do I gain the control of my boards and team again?Thank you

Hi! I accidentally selected all the items on my board, deleted them and then refreshed the page. Now there is now undo button. I never downloaded a backup so I can’t restore the board. Is there a way to revert the board to previous state?

I want to upload a PDF document on miro so I can add comments.I want to ask you how should I do that?When I try to upload the file itself it doesn’t show on screen. 

I am working on a process map I just inherited and I am unable to adjust the width of a swimlane, to add in more objects.  Please advise

HiThe info button on objects tells you who created and edited the object. Where that was by a guest editor it just displays “guest”. I’m happy with this. But our privacy office would like to know if there is any tracking of the ip numbers or otherwise of guest editors and their contributions.  CheersMike

Hi!why Miro do not provide RSS feed for the blog -> https://miro.com/blog ?I also missing RSS feed on:Changelog -> https://miro.com/changelogMiroverse -> https://miro.com/miroverseRegards,Pawel

On my company’s Kanban board not every card is visible but only for some members, does anybody have an idea why this could be the case? Thanks to you all!!

Can we have tags on all shapes? I use the shapes for different people, it would be nice if we could add the tags to all shapes.

Board owner is on leave. The board members are only able to view the board. The board member would like to take over the ownership to manage the board during board admin’s absence. What is the possible way to work this around?Thank you

I love the feature to paste cells from excel/google sheets and have each cell appear as a separate post-it. It’s amazing for problem solving sessions.Now, I used an external tool for idea generation (we got over 150 ideas). After that I wanted to put them in MIRO for discussion, grouping, filtering and sorting (convergent thinking part of the finding ideas for a problem). And here’s the issue - when I copy ideas from the google sheets file to MIRO:I’m getting an error message: “Sorry, you cannot paste more than 5000 cells or 6000 characters.” As expected not all ideas end up being pasted to MIROMy data didn’t exceed the 5000 cells limit, but did exceed the 6000 characters limit, but I ran a couple of tests with simplified data sets:SET 1 Data 200 cells - one BELOW the other (separate rows) each cell contains a word with a length from 4 to 7 characters according to excel formulas, as

Hi In a workshop I set up I wanted to finish by clicking an icon that would move over to an embedded video and play it (the “that’s all folks” with Looney Tunes). I could not make it both navigate to and start the video on the same click, so I linked to the external youtube page instead (where I could include autoplay in the link).Is it possible to include an autoplay command in an internal Miro link to the embedded video.? if so, how do you do it? ThanksAnders

Love the new beta board co-owner function. How many co-owners can each board have? 2? 12? infinity? Thanks!

I am on a paid plan. I can't figure out how to export to JPG, PNG or similar. Only option is as vector PDF but that can't get into Keynote. Why is it I can't save as JPG or PNG or similar?

My board is inactive now, because “my team has reached the free plan’s limit”. One of my team’s members was my another profile mirosoftsofa@gmail.com. I’ve already removed it. Now I have just 3 members in my team. Can I get free plan again?

I just canceled a subscription on my employe account because she won’t work with me anymore. But there was my card attached to her Miro profile. How can I delete a card from payment method if I don’t have another card to change with and I won’t pay for this account from now on?