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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,923 Topics
  • 26,560 Replies
7923 Topics
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Eyal GanorBeginner
asked in Ask The Community
Roles in Miro

Hi I have a few roles in my team, and had some questions. I have: Team admin Member non-team user 1. My questions is: who do I pay for? admins and members ? is the “non-team user” leftover from my previous free plan? 

3481
Kiron Bondale
4 years ago
Alessandra Filippetti
Alessandra FilippettiBeginner
asked in Ask The Community
Helpful Resource Tips for Beginners

Hello everyone!I am a trainer and coach and I would like to start using Miro for my courses in Virtual Room with the Zoom platform and also taking advantage of the Zoom Breakout rooms mechanisms.I just took a first look at Miro and therefore I don't know it at all yet: could you suggest me some useful resources to start with to better understand how it works?Thanks!Greetings from a desperate beginner! 

6517
Robert Johnson
4 years ago
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Bennie NaudeContributor
asked in Ask The Community
Please help clarify access to & sharing of boards

Hi everyone,Having read all the help pages on sharing, I still need some help to make sure that I understand how it works.I am hosting a training session for 32 people and 2 co-presenters, and have signed up for the team plan (2 members)Is my understanding correct that I canpublicly share my main board send that link to 32 participants and 2 co-presenters that all 34 of them will be able to edit the board, e.g. move stickies around, without signing in since they’ve not signed in, they will be anonymous i.e. their initials/name will not appear (since they didn’t sign in)If my understanding is correct, is the only benefit to signing up for a bigger team plan, that team members will have to sign in to Miro, and that their contributions are marked with their names?  If not, why would someone ever need a team plan bigger than 2?If I publicly share a board that has a link to a second board, will Miro automatically allow access to the second board when the link is clicked on the first board, 

4513
B
4 years ago
M
MirkoNew Here
asked in Ask The Community
Team member without licence

Hi everyone, i am struggeling a bit with the paid seats/licence topic. Currently we are having a free Team with 7 members. I want to upgrade to a paid plan (mostly to invite guest editors via link)Out of this 7 members only 3 need a paid plan (regular workshop hosts) → the others joined once/twice, but are not creating new boards etc. Is this possible? To buy just 3 seats and assign the 3 hosts for this 3 seats? Or do i need for everyone in the Team a paid seat?

4613
Kiron Bondale
4 years ago
I
Igor KondrasovasNew Here
posted in Ask The Community
Organize board for conducting and storing Scrum ceremonies

We are using Miro to help us during Scrum Sprint Retrospective meetings.In our team this happens every other week.So the question is: How to keep these boards organized over time?We thought about creating a new board for every meeting, but we are going to end up having about 26 new boards in the project ever year.Or we could use a single board (maybe one for every year instead) and have copies of the retrospective template in the corresponding board. Is there a common practice, recommendation or guidance on how to organize this? Thanks, Igor 

5303
Kiron Bondale
4 years ago
A
AlamoBeginner
asked in Ask The Community
How to disable spell-check on the Desktop Miro?

Hello guys,Anyway to disable the spell-check on Desktop app? The spell-check only works with English, not my native language, so texts are really messy, a lot of red wiggles  . I tried to disable Windows 10 spell-check but no success. The webapp version seems to use the browser’s spell-check which is much better.Desktop version of Miro 0.4.5, Windows 10 1909.Cheers 

31606
Robert Johnson
4 years ago
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katmarczykBeginner
asked in Ask The Community
Dimensions of the embedded YT video miniature

Hello everyone, I need to embed a video from Youtube into my board. The problem is that when I am uploading it the preview involves black spaces at the top and the bottom of the video: I tried to play with dimensions of the YT video miniature but this is how far I’ve gotten: Please let me know what dimensions of miniature picture of the YT video should I use so that the preview doesn’t involve black lines around it. Kate

3521
Marina
Mironeer
4 years ago
S
Susan MarksNew Here
asked in Ask The Community
Can I adhere text and apple pencil writing TO a sticky or shape?

How can I quickly enter text with keyboard or draw with apple pencil onto a STICKY or SHAPE, and get that text (writing) to adhere to that sticky/shape? Currently the text or writing seems to be its own thing. I want to be able to easily move the sticky/shape WITH the text/writing to a new location.  IOS 14.2, iPadPro, Mac APP. 

7563
Marina
Mironeer
4 years ago
T
Tere RendonNew Here
posted in Ask The Community
Miro Links

Does anyone know how many links can be made on a Miro board? I´m creating a board and I have some links but the platform won’t let me make more links.

3632
Marina
Mironeer
4 years ago
N
Nick StoneBeginner
posted in Ask The Community
Email Notifications not Working for Non-Team Members with MIRO Accounts

I have a paid plan for Miro to collaborate with clients. I have shared the board with them and they use Google SSO to sign up. They are not team members because they don't need to create boards and such. We go through the presentation and collaboration fine (they are able to apply comments). But whenever I respond to those comments, they do not receive an email notification. I have waited a couple days to see if it was just the batch process. When I asked them, they all have email notifications "On". I have also confirmed that they are Following the threads they create (as expected). Please help explain what I'm missing, because they would like to get these notifications.

10647
Robert Johnson
4 years ago
Nate Scholz
Nate ScholzBeginner
asked in Ask The Community
Layering frames on top of frames

Looks like I should be able to layer frames, however there is no way for me to change the order of the layers as I would with other objects by using the “move to front” or “move to back” commands. Apparently, this depends on the order of creation.Am I missing something? Advice on how to work around this? Can you add this feature?

20401
Kiron Bondale
4 years ago
S
Scott GriggsNew Here
posted in Ask The Community
Miro Bandwidth Consumption and Video Freezing

We’ve been having issues with Zoom or Teams video glitching (faces get frozen on screen) when using Miro, and after doing some packet sniffing I found that Miro uses TCP and consumes A LOT of bandwidth, even on small boards, mostly due to how it bursts and reassembles packets. Zoom and Teams both use UDP (the protocol designed for media streaming), yet I was surprised to discover that Miro uses TCP, which always wins over UDP. I noticed that your published system requirements recommend 8mb/s, yet most of us with Comcast max out at 6mb/s, so what I’m wondering if there’s a way to throttle Miro usage to leave a couple mb/s available for Zoom or Teams? Can that be built into the app? The issue is bad enough with our client calls that we’re considering not using Miro anymore as a result, and as one of the Miro champions in the company I would hate to see that happen. 

5911
Marina
Mironeer
4 years ago
M
Micaela RaimondiNew Here
posted in Ask The Community
Miro not loading

Hi,I build a news dashboard and I’m not able to open it, when I click it still loading but

5022
Marina
Mironeer
4 years ago
K
Kerstin WeissBeginner
asked in Ask The Community
Automatic delete

Hi all :)Idea:  I want to embed Miro on a webpage so that pepole can practise before we use it in a workshop.  I know - that's possible. Many thanks for that feature.Question: Is there any way to set up an "automatic delete"? Like a specific time or after a period of time everything is deleted and you have a “new” blank canvas? Many thanks in advance  

5053
K
4 years ago
V
VraanaBeginner
posted in Ask The Community
How to invite free users to vote

Hi.In our company we have free and pro users. We want to issue whole-company voting.The problem is, every single free user needs to ask for permission and board owner needs to approve that. Can we do the voting somehow available to the whole company i.e. based on invitation?Thank you.

7404
Robert Johnson
4 years ago
J
jtkExperienced Community Member
asked in Ask The Community
Can I use video chat as a solo presenter?

If I want to invite viewers to a board for a presentation, can I use video chat without them using it, as well? They would not be talking, just observing so I do not want them to have the video/audio option. 

8959
mlanders
4 years ago
C
Camillo 911Beginner
posted in Ask The Community
Shadows get lost in PDF export

a saved pdf file in best quality looses some information that are shown within miro. for instance stickers don’t have shadows, bold text seems not to be supported. … Actually I also like the grey background. I think the choice would be nice. white or grey. otherwse white is fine too.Best ThomasMIRO, love it 

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C
4 years ago
J
jtkExperienced Community Member
posted in Ask The Community
Video chat participant audio/video not working.

Client is on a Mac. I invited her as a guest to fully edit. She allowed for audio and video, but both of her video and audio icons are not available even when you click on them.Any ideas?

9744
Robert Johnson
4 years ago
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Kevin ApparetiNew Here
asked in Ask The Community
Pasting an object is so small i cannot see it

When i paste an image or object or text from powerpoint into miro it is so small i cannot find where it was pasted.  Only be accident when searching around i can find it.  how can ensure the size of my pasted object is large enough to see and how can i pick a spot for it to be pasted?

11792
K
4 years ago
E
Evelyn MarquezNew Here
asked in Ask The Community
How to do curved or circular arrows?

Hello, I’d like to do a circular/curved arrow? Is there a way to do this? (Arrow head circles back to the start of the arrow, showing a circular process) 

71321
Kiron Bondale
4 years ago
S
Sophie de JongBeginner
posted in Ask The Community
Creating a book plot in Miro - can I be sure nothing is lost somehow?

I’m using Miro for creating the plot for my own book.This is basically the whole frame that I will be using the coming year, while writing my book.I’m terrified that it will be lost somehow. Can I be absolutely sure that my account will not be deleted, blocked, or changed, as I’m using a free account? Or are there any other actions I should take to make sure the Miro board stays where it is?

145911
S
4 years ago
A
Andrew MNew Here
asked in Ask The Community
How to create a connection line from a shape to itself

I am creating a State Chart, and some of the activities does not change the state, so it will just loop to itself. How do I do this in Miro? It seems I can only attach either end of the connection line to a shape, but not both. 

16861
Kiron Bondale
4 years ago
S
Steve HirtNew Here
asked in Ask The Community
I accidentally deleted a board - Undelete?

I am new to Miro and I accidentally deleted a board.  I am on the free version.  Is there anyway for me to recover this board?

30831
Robert Johnson
4 years ago
Paul Snedden
Paul SneddenGroup Leader
asked in Ask The Community
Error message: You cannot install this application. It is not approved by your company admin

I’m one of four Company Admins of our Miro instance. I’m trying to install an app but get a message saying that it hasn’t been approved by our Company Admin.Error message​​​​​ I’m not getting any notification to approve the install. Suggestions welcome

9554
Paul Snedden
4 years ago
R
Ryan BruelsNew Here
asked in Ask The Community
Help with zoom-in level on board

Hi all — please help a newbie! For a new project I’m using a lot of sticky notes. It’s an idea board so stickies get added on a whim, and usually on the mobile app.Problem: the initial zoom-in when placing a sticky is frustrating for a couple reasons:It zooms in way too far on mobile, making it very hard to read the text  Because it’s zoomed in so far, you end up having to resize the sticky note — meaning all our notes are different sizes.  Optimally we could just turn off that initial zoom — is there any way to change this behavior? Thanks,Ryan

6702
R
4 years ago
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