Ask the Community

Hi all: Trying to add icons into my board. The icons are there but they won’t “paste” or insert to my board. Have tried many different ones but no luck at all. Anyone else having this issue?

Hello. I have a Free plan, there is no possibility to share my board or send a link to my students. I click the button Share, but nothing happens, only the screen gets darker. I also can’t invite anybody. What should I do? 

I’ve got a presentation that I need to upload and adapt within Miro.  I’ve shrunk down the file size to just over 6mb, but even at that size, I can’t get it to upload and keep getting a “Sorry, Something went wrong” message (yes, but WHAT went wrong!?). I’ve tried doing this within the Miro desktop app, as well as in Chrome, but neither works. Any ideas on how to fix would be greatly appreciated!

Hallo, ich habe mich angemeldet und bin auch bestätigt im Rahmen des Consultant Plan.Bei der Anmeldung musste ich ein Team angeben - welcher Sinn steckt dahinter? Hat jemand sonst schon eine Einschätzung dieses Angebots? Schönes Wochenende + Grüße!Ralf

Hola comunidad! Tenía 3 tableros en uso. Me han aparecido de repente 2 tableros más, que yo no he creado y, lo peor, que no puedo eliminar. Al intentar borrar uno de ellos se ha eliminado uno de los míos, en el cual tenía guardado largos meses de trabajo. Y de los dos que míos que han quedado uno aparece como “View only”, así que ni siquiera lo puedo editar. Literalmente, estoy a punto de llorar. A alguien le ha pasado? Alguna solución? Gracias!!!

Hello Miro community, Miro is a great tool. So far I really enjoy using it. Recently I’m thinking to use it to manage my networks. However, I couldn’t find the best way to do so, if anyone have some ideas or suggestions, it would be great. So, here is what I’m trying to do:I’d like to create a Miro for my collaborator networks. Each collaborator has a image, a field for descriptions and notes, and more importantly, can be assigned with multiple dates. The dates for all collaborators can be sorted and presented in some form. Thanks! 

Hi I’m a long term mindmapper. Thrilled to see Mindmapping in Miro and want to use it. Has anyone found a way to use it to create Business Book Outlines or Structures? This is one I created in MindManager - its great as a stand alone but has very limited team and sharing functionality. Miro is much better at that. But so far I can only find ‘tree’ or left to right branching map formats. Anyone managed to create a map like this top down one in Miro? Thank you. Mindmanager top down book structure

When I using the Miro app, the pin map toolbar and chat toolbars at the bottom are hide under the top.Please tell me how to fix it.Thank you!

Hi, everyone i want to know will i encounter performance issue if i do below actions in Miro ?   create 1000+ frames in a board i.e. the board-speed is too slow or something like that  create 1000+ boards   Plz help to share your user experiences i’m afraid to have such performance issue once i introduce Miro into our team   sincerely. ⏤ Casio

Hello!In my team plan we have 4 active members and a “admin-only” one. It’s basically a finaces account that handles seats and billing, but doesn’t actually uses the patform. Ragardless, it’s still a “wasted” paid member.I know this is not the best way to manage the team, but is there a way to have a team administrator account without wasting a subscription (and without assining the role to another member)? Thank you!

I have a copy of my course roster in a Miro board. It is a PDF. I’d like to be able to edit that doc with pen etc., and immediately have that markup locked to the board. I’m assuming that I have to using the grouping feature,  and perhaps locking? I’d love to be able to make those edits quickly (e.g., in front of the class) without having to remember to lock them all in place. I learned this the hard way. I made careful notes on the first day, and forgot to lock them down. I later resized/moved the PDF, and as a result I now have pen marks that do not match up with document. Had I noticed immediately, I could have just used Ctrl-Z, but I didn’t… I’m hopeful there’s a simple feature that lets one mark up and make the edits essentially burn into the PDF, so no amount of resizing/moving leaves the edits stranded. 

Hello,I have a board that I own, and I want to keep that level of control moving forward. However, what I would like to do is have a way to temporarily be view only for me. Is that possible?As a comparison, I can do this in Google Docs very easily.Thanks!

Hi, i’m on the education plan. I’ve invited guest users to vote. I’ve created the voting session, but if i click start now, the voting does not start. I just see upcoming votes. Is there something wrong? ThanksPatrick

Hi everyone,I just wondering that can i set a private board that some team users can see, not only board owner_? 

It sounds so soothing!

Is there a place where I can listen to the chill beats music outside of Miro? Like on spotify for example. If yes, would be grateful if you could share a link or name to find the music. Thank youMishal 

Hi, For some strange reason my sketch art-boards won’t sync to Miro. I keeps coming up with an error. I have tried the suggested solutions and nothing helps. Could someone please help me with this? 

Здравствуйте. Я совершил оплату, чтобы улучшить тариф. В итоге деньги списались, но тариф не обновился 

Hello, We have a bug between the user story mapping and the jira application. Special characters and emoticons are displayed incorrectly. Do you think you can solve the problem please?Thanks in advance 🙏🏼 

Hello Dear Authorized, I can't contact your customer support team as I'm on the "free" plan so I had to write here, not in a public place thinking you'd fix the problem. On August 20, 2021, I purchased your "team" plan for $20. But my account still shows "free". I have sent an e-mail before to solve the problem, but I did not get a response from you. Although I have paid, I cannot benefit from the service and this is a serious grievance. I found the service quite confused and could not use it, I want it canceled. I request a refund of $20 to my bank account.

Why is it not possible to lock pngs in-place? Seems like an obvious feature that should be included.

Ive encountered these a few times. Whenever a website has a pop up page for newsletters / subscriptions / advertisements. It darkens the whole web page capture and only has the pop up window in 100% color and opacity  

Hi Team,I would like now why there is a limitation in the MIRO regarding connectors.Normal Flowchart: When i draw a flowchart and leave the cursor it shows me options of various objects/shapes  which makes my task quite easier. Normal flowchart feature Flowchart in a template: When i draw a flowchart on a template and leave the cursor it does not show me options of various objects which makes my task quite difficult. Why? Because i cannot add shapes in that speed, as i have to manually navigate to left, select the shape, drag it to right and place in the right position. Hope you understand. 

Hello. I tutor math and often upload a multi page homework pdf. When I write on page one, then change the page, the writing is still visible on top of page 2 (as an overlay). I can erase it, but then it is also erased from page 1. Second problem - I have great difficulty paging through the pdf on the IPad, but not on the PC. Any suggestions? When on the IPad, when I click on the PDF, the page turner does not show up.  Last question - I have difficulty finding where I last wrote on the page? Any suggestions - is there a home button that takes you back! 

When launching the Miro app on my tablet, it seems it locks the orientation in portrait orientation while I’d much rather use it in landscape mode. Is there any way to do that ?