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  Hi all. I connected a student account, but I can only download files in a very small size. Another student with a student account can download files in any size.  Please help me with this problem. I want to download files from my student account in any size. Thank you!

Hi, I have a question: is it possible to share a specific board view with my team?So: we have a very large board and I have added a frame with content somewhere. i want to send a link to the team ‘look I have added content here’ such that if they open the link they will see the newly created content and not the default view of the board.Is that possible? If not this is a feature request :-)Many thanks Bas

I accidentally toggled the option to “hide Templates” on my dashboard, and now my template picker above my list of boards has disappeared.  I would like to toggle this back on so I have the picker visible.  Can someone tell me how to do this, I have searched everywhere and cannot find the option.

Hello, I have created several sticky notes, images, mind maps and cards and surrounded these using frames. These frames are not all of the same size. I then go to presentation mode full screen and most of these work well, ie. the contents are in the centre of the screen. Occasionally though there are a couple of frames that are displayed to the right of the iMac monitor (I’m only using one), so I only get a small portion of the content. If I wait about 10 seconds or so, the display then refreshes to the middle of the screen. Is this a bug or something I have done wrong? This happens on my desktop and safari browser. Kind Regards, Clayton

Hello, I am new on Miro, and I am trying to copy paste text from a powerpoint slide to a Miro card into the description. Control-C / Control-V does not work. I know how to copy paste text as a note, but then, I still don’t get the text into my Miro card, where I need it.Thanks for your help.Björn 

Hi there!I run a small branding agency, and I was invited by a client to join their team on Miro.However, now that I’ve joined I’d like to set up my own team profile with my own project and boards fully separate of the team that I’m on with my client.I can’t figure out how to do this.If I say I want to create another team it says I have to sign-up for a paid plan. So am I correct in assuming that to do so, I’d have to leave this team with the client, create my own team and projects and then ask the client to add me again as a guest member?Or is there another way perhaps?Thank you everyone!Alex

Hi everyone, I was on a team plan for a year and had to discontinue my payment as the price has increased but the features and use is still the same. Plus due to financial budgeting for other softwares that I use.I was on two teams,  I left one called C.E because I didn’t need to be on it anymore and hoping that the new team that I had created called M.T which was all my personal boards would be unlocked. But that is not the case. I am currently on 1 team( M.T) and all my boards are locked. How do I solve this ?   Initial conditions - 

This is the picture of the fishbone template:How is intended to use this diagram (the template documentation only provides general guidelines about the process but not about how to use the template),  do you have some video where to see how it works?Per picture, I would expect people go a write possible causes for each area? I don’t see how it could work collaboratively. I would think better to ask people to provide sticky notes for each area, and then to try to find the biggest root cause per area, eliminating duplicated, etc.Thanks for any help or advise,Thanks,David 

My team has a subscription to miro and some of us have full access while others do not. I am wondering how to get full access to the rest of my team. They are on the boards and can use them with their free plan but are unable to use miro with full access because it says that they have the free plan. 

Do we have a Keyboard shortcut for entering the presentation mode ? I Can’t seem to find it. 

is it possible to be more clear about the specific limitation the free version has in terms of users, there are several post related to similar topic, so it seems the documentation is not clear.Let’s say I would like to run a retrospective meeting under the free version, I now only three boards are available. My teams has 15 people. Can I share the link to invite them to the retro meeting so they are able to create sticky notes related to the retro? Is it possible?, I don’t want to be in a meeting and then to realize it doesn’t work because people can not provide information to the board.The free version documentation states unlimited users, but the wording is different depending where you read this information.According to this information what does it mean? What is the point of getting someone with the link view access only. This is the same as me sharing my screen in a Webex Section we don’t need a link for that unless people can participate in the session creating sticky notes or a

Hello EveryoneWe try to figure out a solution to implement automatic license assignment in Miro for specific groups. We have thousands of users and some of the will get a license, some of them not.The best way to go would be a ad group. If the user is in a specific ad group, a license will be assigned in Miro. We have Azure AD and SCIM already configured.Anyone of you guys has an idea how to solve this? Thanks for your help!

Hi all.how to put a diagram from google sheets?google sheet ← tableI click on the diagram and choose - publish a diagram  link diagram ← copying the link paste the link into Miro and…the link opens from any browser. in the "incognito" window also workshelp please

When running a voting session, it seemed that everyone was missing the voting sidebar that typically shows up. Some users also clicked the “+” and wasn’t seeing votes being counted. In the past and in the docs it shows there should be a sidebar to see and edit your votes, view the time, etc. Is there a known bug or a setting that hides this for everything? Not sure what’s going on but something isn’t working on this board.   

Hi,For me it`s not possible to change the settings of a voting after saving it in the first place. As soon as I saved a vote and try afterwards to change something, it wont save it anymore, so I always have to set up a new one, What is kind of annoying when you just want to give 5min more time e.g.Anyone with the same experience? Thanks for any advise.Best, TIM

Recently I’ve started using miro for a student project and after a few uses all of the images displayed on my board have been inverted. Any help or guidance with this issue would be much appreciated.

Will I be charged if I invite an external user by email?Also, can invited external users edit the board?We are currently inviting external users to edit with URL links.I was told "I want to check the change history", so when I looked up the method, it seems that it can be used by users invited by email.However, I'm not sure if it's free for users invited by email.The problem is that you can't edit it even if it's free.I don't want to use the 1day pass.Please tell me the detailed person.

Is there any max number for guest editor to have a board? I’m planning to have a ideation session with more for 300 people, with 1 board. How do you think? do you have any experience for that?   

Hallo ZusammenIch möchte den Presentation Mode nutzen, um mehrere Frames hintereinander (ähnlich wie Powerpoint) anzuzeigen. Aktuell funktioniert das aber nur, wenn ich auf den Vorwärts bzw. Rückwärts Pfeil klicke. Nutze ich den Presentation Mode bleiben manche Frames halb hängen. Seht unten  Ganz am Anfang vor ca. 2 Monaten hat es noch tipp-topp geklappt und ich war ganz happy. Jetzt  bleibt es immer hängen. Was muss ich ggf. bei den Frames beachten? Ich habe den Browser auf 100% eingegestellt und auch schon verschiedene Browser versucht. Bei allen das gleiche Problem.Wisst ihr Rat?Herzlichen Dank & GrüsseBeatrice 

hi everyone, i have successfully dropped in my google sheet into my board and i would like it to auto-update the info whenever there are changes without needing to press the update button is this possible?is there a workaround? thx, x

Sometimes (not always, not when I try) … when I share by link, I am asked to set the focus that other people who visit the board will see. (e.g. Zoom in, pan left… this is what I want them to see when they first open the board from this link.)First, what is this feature called so that I can search for it in the (dense) user manual?Second, can I change it? Can I create 2 links that have 2 different focal settings?Third, I created a link with and set focal settings (included Frames 1, 2 & 3)… and then moved a few things around, created Frame 4, and now it is focusing on Frame 4 (the wrong thing). … What are these “Focal Settings” keying off of / tied to? (Fwiw, I know I can open a Frame’s details and get a link to it.) Thank you

Hello,I’m using Miro in my iPad and created one board. But when I log in using my same Miro account in the desktop version I cannot see the board I created in the iPad.  Is there anything that I’m missing to work on the same board back & forth between the desktop and the iPad?J.C.

We are new to Miro. We are trying to upload JPEG files from Google Drive and from personal computers to create a mood board for the product team. We are getting an error message saying that these files are unsupported, although the files meet all the qualifications for supported files. It seems as though some of the jpeg files are supported and others aren’t. Please advise.

I wanna type in vertical at the tables, like the swimlane diagram template.

Can arrows be parallel?And if they can, how to do it? Arrows should be attached to objects like this: