Ask the Community

Anyone know if the Product Book Club template I have seen is available on Miroverse? 

Hello. I have a problem with board's permission on a free plan. I had 2 boards created by me and one board where I was editor. My teammate make me editor for his board. After that I lost edit opportunity for one of my own board (because on free plan I can't be an editon on 4 boards in same time). After leaving that board I still cant edit my board although I'm it's owner.What can I do to return edit permission except to buy a paid plan? 

Screen 8 show have something to display (the wording + search bar) (LEFT)but it was not shown on panel (RIGHT)

I have created wireframes for a mobile app, and now when I go back into my board all I can see are the iphone device frames - all the objects/text are there as I can select them but I just cannot see them HELP! If I put it in presentation mode then I see all the content - what has happened and how do I fix it! HELP PLEASE :-)

I have a free Miro account, and have a couple of questions: I created a board recently, but it’s nowhere to be found in my account.  Help!  There is a board that shows up on my dashboard called “My First Board” that I don’t remember creating, and I can’t delete it. I created the other boards on my dashboard, but they don’t show up as being owned by me!  I am definitely the one who created them, so why is this happening. The only one that shows up as being owned by me (“Holiday Retro”) is one that I created by duplicating one of the ones I’d already created (which don’t show up as being owned by me). Does duplicating a board in the free account create some sort of wonkiness that’s causing these things?

Is there a way to set the default note to landscape orientation? Also would be nice to set a default note size. 

Hello, is anyone else having trouble accessing their dashboard? It does now show boards and just keeps loading.

Hi! I am having a weird problem, just like the title says: when adding jira cards to my board, they load up and instantly disappear.The weird thing is that I have like 50 more cards in the same board!Is there a limit?

How do I access today’s webinar?

Hello everyone,Could someone explain to me how I do to take the quiz to earn the bagdes. Thank you. Aline

Hello, When i use the embed link from my miro board (https://miro.com/app/embed/o9J_lp-vQMg=/?pres=1)this embed link doesn’t show the usual presentation mode of my board frames, it just shows a blank page. up untill yesterday this functioned correctly, was there a recent upadate/bug on miro side blocking this function? GrPieter

I reported this as a bug but it wasn’t agreed to be one.   However, it is a “make it work like it did before the new voting UI” item.   I use voting on several boards and the items are locked to avoid them being accidentally changed or moved.   In previous versions of voting, that worked fine.  It no longer works as of the UI change in voting - all items must be unlocked to be able to be “selected” as part of a voting session.

Hello! I was creating a concept map for a project. I used a picture as the base (I started the map on an online site, and I wanted to continue with Miro). Just when I finished, I wanted to save it, but accidentally pressed the share button – and every text I wrote, basically my whole progress, disappeared. Only the base picture and the shapes I used remained. It took me quite much time to make this map, and my deadline is today, so if possible, I'd rather not redo it – I probably wouldn’t even make it in time, not to mention just how much effort it took to complete it the first time. Is there a way to recover my data?I contacted the support team, but I’m running out of time, and I don’t know what to do.  

Почему за отмену подписки у меня сняли деньги?

Can I pay by invoice with the consultant plan? (I don't want to pay at Creca)

I have been invited to be part of a MIRO board. There are 100s of post-its created. I am trying to copy the post-its in bulk from MIRO to Word Doc/PPT or Excel.  It is not working.However, individually if I copy text from Post-its, it works.  This is not an ideal solution as there are 100s of post-its. Appreciate any help or suggestion.Additional Contexts: I don’t have any admin rights to export board. I do have editing rights. I am using Edge on Mac. 

Is there a way to export a list of all boards within a specific team in Miro?Also, is there a way to require all boards be linked to a project either through rules or automation?

I have a ton of boards and I would like to have a master board is it possible to create a hyper link to other boards ? 

Is there a way to not being annoyed by alerts: when deleting multiple elements on the board → ctrl+Z exists for errors when deleting one board → there is a trash to recover  

Is there a way of selecting a group of objects either in a frame or just as a group and creating a symbol/component that can be reused across the board? This would be great so the same group/frame can be used and when it needs to be changed the master instance is updated and all the others change accordingly. I’m switching from Balsamiq for wireframing and love Miro. In Balsamiq you can do this easily and it’s a simple feature that is really powerful when you’re working with a number of wireframes with common elements. Is this possible in Miro?

In my enterprise, we need to use the CASB to control who/which device can access the SASS services, and we are using some CASB/Reverse proxy solution to do that, is that possible to setup a CASB for miro？ Thank you.

I just started adding Jira Card to my newly created Miro Story Map Board.I was successfully able to add some Story cards but its refusing to add a couple specific cards to the story.  So this is what is happeningI click on Jira icon on the toolbar In the Modal, I search for the issue I want to add as a Jira card in the board I select that Issue and Click on Add ButtonInstead of that Story showing up as a Jira card, it shows up momentarily on the board and then disappears. No error message is displayed. Its happening with 2 specific stories at the moment, but am able to add other stories. I tried looking if specific values in certain fields may be contributing to it, but I have not been able to figure it out.  I was soo excited about this feature.. Please help!

Hi, Im a college student in Brazil and I would like to get Miro Studen plan but unfortunately my college doesn’t provide us a .edu email… But I can prove that Im a college student, sou Im elegiable? Thank You

Hello all, @Anna Savina and others brought to our attention, the recent “Miroversity” where I’m sure everyone learnt something new. Although I assisted (mostly to the first of the three days), I knew that recordings of the event would be precious. Please, who may be able to tell us more about accessibility to these recordings ? Gotta love Miro! Thanks :-)

hi I am a regular user of miro since 2 yr now… I am a maths teacher.. I really loved the way miro support online teaching in todays scenario of covidi am facing this issue since last 1 week now , my pen has suddenly start writing slowly even when there is not much widget or stuff on whiteboard with only on collaborator on board.. i am using miro on chrome. i write using one by wacomeverything was working fine a month ago, but suddenly all i write  has started lagging after some time can someone pls help as it is working fine on other whiteboard service which is provided by my institutereally appreciate the  prompt responsethanks