Skip to main content

Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,459 Topics
  • 25,027 Replies
7459 Topics
J
John HaighNew Here
asked in Ask The Community
Does Miro support Ping/Sailpoint platform for SSO?

Does Miro support Ping/Sailpoint platform for SSO?

1
Marina
Mironeer
3 years ago
J
jtkExperienced Community Member
posted in Ask The Community
Grouping and Locking is confusing

I am building a frame that is had a good amount of data. I have 1 frame around 4 frames. Sometimes when I select, it gives me the option to group; sometimes it does not. I can select a group of items in one frame and it gives me the option to group. Then I go to other frame and select elements inside and it only gives me the option to lock…and I have already grouped these elements before. 

8
O
3 years ago
A
Amol DongareNew Here
asked in Ask The Community
Plan for support plugin on Confluence Data Center

Hello Team  We would like to know what is your plan for supporting this https://marketplace.atlassian.com/apps/1217530/miro-for-confluence?hosting=server&tab=overview plugin on the confluence data center? Thanks,Amol 

3
Marina
Mironeer
3 years ago
A
Aaron Katz
asked in Ask The Community
How do I delete private messages?

I received an automated private message welcoming me to the community.  That’s nice and all, but I don’t want to keep it forever.  How do I delete private messages when I’m done with them? I don’t see any delete button or icon on the inbox, nor do I see one on the screen with the private message itself.

4
Marina
Mironeer
3 years ago
A
Aaron Katz
posted in Ask The Community
How do I mute "what's new"?

When Miro releases updates, I get these annoying “what’s new” popups all over the screen.  I don’t want to see them - they get in the way of me actually using the board to get work done.How do I permanently disable these popups?  I don’t see any options in preferences, anywere.

38
G
7 months ago
A
Aaron Katz
asked in Ask The Community
How do I stop the "how to interact with this board" popup at the bottom from reappearing every day?

Every day when I load my miro board, I see a popup that covers a significant portion of the bottom of the screen telling me how to use my mouse.  I close it and it reappears the next day.  I see no options in my preferences.How do I get rid of this popup permanently (without having to resort to adblock)?

3
Robert Johnson
3 years ago
A
AnoukBeginner
asked in Ask The Community
Hyperlinks in pdfs not working

Hi,I included hyperlinks behind some texts in my miro board.If I export my board to pdf, the hyperlinks are not clickable any more. Can anyone help? I'm working in the free version of Miro.Many thanks! Anouk

4
A
3 years ago
Ilkka Nisula
Ilkka NisulaBeginner
asked in Ask The Community
Kanban card points

Hi,Is it somehow possible to add point value to card in Kanban board? Currently Kanban board only counts number of cards in column per swim lane and each card is value of 1 point. It would improve Kanban board usability if you could also add custom point value per added card. Point could represent hours or just relative effort estimate.

3
Ilkka Nisula
3 years ago
S
Simone von GraffenriedBeginner
asked in Ask The Community
Saving to Google-Drive with FREE Version

Wish to save my miro board to google-drive, though google drive is not showing on my export button as an option. Is it not available with the free version?

4
S
3 years ago
M
Marianne BehaeghelNew Here
asked in Ask The Community
Duplication problem on mindmaps

Hello, I am trying to duplicate/ Copy Paste a mindmap on a same board. I am doing this so that different people can work on the same board. The problem is that when I duplicate the mindmap, it only comes with a few of the panels and objects. I need to duplicate all the mindmap, could someone help me out?

1
Robert Johnson
3 years ago
B
Byron MuntzNew Here
asked in Ask The Community
"Bring Everyone to Me" function is greyed out

Hi there,I am a (very) new Miro user and was exploring the use of the “Bring everyone to me” function ahead of a team workshop.  Unfortunately it is greyed out, so not able to be used.  Is there a setting I need to change or something else? Thanks!

2
B
3 years ago
J
jtkExperienced Community Member
posted in Ask The Community
Just bought the Consultant Plan. Nice Onboard. I want to do that...

After I purchased, I was immediately taken to the Consultant Plan Essentials Board. I would love to do something like that when I onboard clients to Miro. This is why I wish you could load a file into a free plan; nice first impression instead of the multistep version of sharing a board.

2
J
3 years ago
M
Mike108New Here
posted in Ask The Community
Cases of high quality business schemes in Miro?

Hi all!We are consultants: conduct research, analytics and strategy for our clients.We have started using Miro and do love it! We use it for accumulation and structuring of different types of information and for brainstorming sessions.But for client presentation we still make business schemes in Adobe Illustrator. They look way more professional and cool than we can do in Miro. But they are not alive, like frozen and it takes lots of resources… So the question is: is it possible to craft cool-looking business schemes/graphics in Miro?   

3
ANDREY TATARENKO
3 years ago
A
Arik IngberNew Here
asked in Ask The Community
Build a presentation using slides

Dear all,I am interested in building a "regular" presentation with a cover slide. agenda slide etcIs it possible to build a presentation by creating slides in miro?Thanks in advance

1
mlanders
3 years ago
A
AlShallowayBeginner
asked in Ask The Community
Miro user interface

I have been using Miro for several months now. I love the complexity of the boards I can build (and the simple ones too).  But I have found it’s user interface horrible. I often drag things when I want just to change position of what I have on the board. I have difficulty clicking where i can change text or selectin an item to move. I am not a software newbie - but continue to struggle.Maybe I just haven’t slowed down enough.  I was wondering if others had this problem and what I can do about it. 

2
A
3 years ago
H
Hili LevBeginner
posted in Ask The Community
Is there an option to upload fonts or connect to the Google font interface?

HiIs there an option to upload fonts or connect to the Google font interface?My language is Hebrew and there is only one font in this language!!Hili

1
Robert Johnson
3 years ago
K
KenobiNew Here
posted in Ask The Community
How can I get a refund for the wrong payment?

Hello.I was very embarrassed when I received the receipt mail from miro a little while ago.A few days ago, I registered the mail of 3 customers to share my miro board while having a meeting with customers. Like Zeplin does.By the way, I got an email that $241.57 was paid today.I'm so embarrassed. Please let me know if there is anything I need to do to get a refund..Thank you.

1
Robert Johnson
3 years ago
P
Pujo AjiBeginner
asked in Ask The Community
Result image from google search inside miro is free to share?

Is there any way to make sure the image we get from google search inside miro is free to share license?

2
P
3 years ago
M
MaximNew Here
posted in Ask The Community
Not getting the confirmation code

HiCannot get confirmation code. Tips from help article didn’t help.Posted support request - #227307] email confirmation code is never received, but didn’t receive any help :(  

1
Marina
Mironeer
3 years ago
T
Tanwir DhaliwalBeginner
posted in Ask The Community
Which Miro-Plan do I have to purchase?

Hello Miro-Community,I would like to prepare 4 Miro-Bords and I would like to invite a total of 30 persons into the bords. they should be able to engage themselves and work on the bords ( not only view). I do not know which price-plan would make a good deal for my Plan. Do you have any solutions?And is it available to choose the monthly subscription and only use it for a month?Hope to get some help. Thanks in advance guys ! :)

1
Isman Tanuri
3 years ago
T
Tracy YangNew Here
posted in Ask The Community
I'm not able to edit/delete lines in mind map after a while...

I'm. not able to edit/delete lines in mind map  after a while...I was staying on the file and I was the only editor , I did not lock the boxes, I have several lines(not all) that can't be edited again after a while.

1
Kiron Bondale
3 years ago
J
JonbergNew Here
asked in Ask The Community
Import Excel cell colours as sticky note colours

When importing Excel cells as sticky notes into Miro, is there a way to import cell colours as different sticky note colours? I don’t think there is but it would be a handy feature.

3
Robert Johnson
3 years ago
D
David ArmstrongNew Here
posted in Ask The Community
When you start a video chat, I can't see a link to give guests to watch

Anyone know where the share link is once you start a video chat?I want to invite a guest to the video chat, I think it better to share a board and see your guest's face while we talk over the board.

1
Marina
Mironeer
3 years ago
B
bobazziBeginner
asked in Ask The Community
Can't create a team

According to the training vids, i should be able to create a new team on the team page under the consultancy plan.   When i go there, the create a new team tab does not appear?  This product is getting increasingly frustrating to get started on.  I hope it gets better 

2
B
3 years ago
B
bobazziBeginner
asked in Ask The Community
Add day passes to consultant plan denied

We just converted our plan to the consultant plan.  When i converted it a few days ago, i did not enable the day passes.  I am trying to get day passes enabled but i am told i have invalid permissions.  I am the account owner.  I also cannot add a team to the account.  Seems like my account is hosed. or more likely i am clueless as a newbie. 

2
B
3 years ago
Terms & Conditions