Ask the Community

Hello. Why I can’t share my Miro board with password? I can’t add the password when I try to share.  

Everytime I try to edit the first line of text, it appears at the end of the exisitng text.  THis is basic stuff - fix text editing 

Is there a way to import the photo and then have it have a text caption that is visible and moves along with the photo?

Will the domain allow list still be respected if we enable Guest editors in our enterprise account?So only people on our domain can be invited as Guest editors on a board. 

Hello everyone, hope someone can help me out here. I have a consultant plan, and a board on which i have added “Guest Editors”, i.e. registered users who can access only a single board in my team, they are not added to the team. I created a small websdk app, which i want my guest editors to use, however, when i share the link with them to authorize, they cannot. Miro says the app cannot be authorized for the team. The app is installed and authorized for the team, and as board owner & team owner, i can authorize and use it, only other’s on my board can’t.  Is there a way for them to use it?  thanks 

Hi there.Our company has several teams in Miro. However, the person who administers all teams is the same, so we would like to avoid paying for the same guy several times.Is there a possibility to have a “shared” admin for multiple teams so we can pay for his license only once?Thanks! 

Buenos días 🌞¡Feliz lunes y feliz inicio de semana!Les quiero compartir la grabación del evento que realizamos hace un tiempo en la comunidad de Miro en español junto con María Fernanda García de Learny Teams (https://learnyteams.com/) Muy pronto estaremos realizando nuevos eventos esta comunidad de usuarios de Miro en español, está muy atento a este grupo. 😃

The flags, under Emojis, appear just as country code letters.Is there something I need to install to make them appear?I’m using Miro on Windows 10 Edge Browser Version 92.0.902.84 (Official build) (64-bit). 

We are running on-premise JIRA servers in version 9.0.0 an 9.1.0 and after the update from version 8.x the JIRA Cards Plugin stopped working. I tracked the issue to the deprecation of a REST API point by following the trail of errors in the Browser Console on our Miro boards.The endpoint on JIRA Server side in question is:{JIRA_SERVER_URL}/rest/api/2/issue/createmetaThe error message, which comes from the JIRA Server itself, is piped through the Miro JIRA Cards API point to the browser, so I could track it down. The error is:{"errorMessages":["Issue Does Not Exist"],"errors":{}}The error message is misleading.The JIRA endpoint is deprecated as announced: hereThe link also provides alte

Are the free plan members will be able to be invited / access a private board?

The icons do not open, they are just white and they are only downloaded when I move them to the board. Everything was OK before. Anyone else experiencing this now? 

Something has changed such that I can only create hollow objects and change the color of their borders, whereas before I was creating solid objects and I could change the fill color. How do I change from hollow shapes back to solid shapes?

Hey operations leaders!I wrote this story on Medium about a Swedish company that demanded a return to office and subsequently lost 4% of its IT workforce: https://medium.com/codex/they-demanded-a-return-to-office-and-lost-4-of-their-it-workforce-48f795ad2d7aWhat do you think about these kind of policies, are they doomed to fail in our new hybrid world?

For example, I wrote something on a big board. Now how to communicate to a team member that I want him to read that,  and he also should be able to give me a sign back that he finished reading or that he saw the new stuff. For now I am leaving colored sticky notes everywhere on the board for each team member at the new stuff they have to read or inspect, and they delete the sticky note when they finished inspecting the new change.Is this something anyone can relate to? If yes, how do you deal with it? Is there a better function for that than with stickies or comments?Thank you.

By accident I changed my team size from 2 to 10 by selecting an invoice instead of credit card. Now I cannot change my team size back to 1 member because my payment is under invoice.  I’m stuck I cannot change the payment method either. The option is not there and I think it’s because I got a special plan that was free for one-year (converting from apps something).  

Hi everyone,I recently started using Miro and started with the Warmups template. But I am a little stuck at the presentation point.I would like to know how I could use the different sections separately when presenting via Google Meet. How do I break it up because currently when I click present all the sections appear together. Do you zoom in on the different sections and allow participants to type in?Any other suggestions will be greatly appreciated. Thanks in advance!

Is it so that SCIM won’t apply updates to the users who were not provisioned via SCIM?I’m trying to implement following setup on our Enterprise account:- any user is allowed to sing-in via SSO, leading to Free Restricted profile creation- members of a specific Azure AD group get Full license via SCIM updateIt look like SCIM would ignore the users if they were not provisioned by SCIM earlier. Is it how it’s expected to work or does it look like an issue? In case of the former, is there any method to implemet the desired configuration?

Is there an integration with Miro and Zoom Rooms? Specifically, I am looking to bring up Miro boards from a room controller without having to use sharing from a laptop. I.e…. someone could be editing the board from an ipad while the room account begins the share from the Zoom Room controller.Thanks!

When I open Miro in Safari/MacBook and I want to zoom out of a board then Safari zooms out all Tabs I have open in my browser instead of the Miro board ! Is quite painful and especially during meetings I can't zoom in and out with Trackpad ! How can I solve this ? 

We tend to work with the same icons, looking for them each and every time is just…So → Let’s add Recently Used Icons

My organization has an enterprise licence but does not use SSO.  Since a recent vacation I am unable to use MIRO because the logon insists that I use SSO.  If I use my SSO login, I am connected to a different enterprise but obviously, I have no permissions. I have tried:restarting machine (Windows) using the desktop app using two different browsers (Chrome and Edge) running the browser in incognito mode  using a different device (mobile chrome and miro app on a Samsung mobile)All these produce the same outcome.  As soon as sign in using my work ID, I am told to use SSO.My work help desk have confirmed that we do not use SSO.  They directed me to MIRO support but…..I can’t log a fault as enterprise user, because I can’t log on.  Nice logic trap Miro!I am missing Miro (a lot).  Any suggestions? 

Are there any plans to have board content search for individual users. ive been using Miro from the early days and it feels like the early adopters are being left behind with some features being available to enterprise users.

Hey Hive Mind,Does anyone know if there is currently a way to disable or prevent users from right clicking on a sticky, going to get info, and seeing who wrote it? I read a lot about “private mode” but have not seen anything on the live product side about it. We really need this feature to make the product useful for workshops, retros, post-mortems etc. Any work arounds are welocme.  

As company admin, I can not see all the boards within specific teams. Why is this? 

Hi folks, new to miro.  On my iPad I followed the directions and added the dropbox app from the marketplace but then dropbox does not appear on the upload menu.  So I can’t authorize dropbox or use it in any way.  I restarted the app on the iPad and even restarted the iPad itself but no dice.  I don’t think it has to do with my iPad account as I haven’t even gotten that far.  Can someone see if they can install dropbox and get it working on ios?