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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,736 Topics
  • 26,024 Replies
7736 Topics
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Rutger van StraatenBeginner
asked in Ask The Community
Invited to team but unable to export frames as image

Hi,My school uses Miro, so I created a Miro account with my school email address.I was invited to join my school team and was able to edit the board but I don't have the same permissions as my team members. For example I can't export a frame as image or copy content to a different board when others are able to do this.I tried using Miro in different browsers and on a mac pc and windows pc but nothing fixes this problem.Maybe there went something wrong with my account when I created a new account with my school email addres when it was already in use? I hope you can help me solve this problem.Thanks

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Robert Johnson
3 years ago
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Nikki HayfieldBeginner
asked in Ask The Community
Guest editors

I’m new to Miro and have an Education Plan which means I ought to be able to make my board public (e.g., enable guest editors).I follow the instructions at this link but do not have the options listed on the page. When I click on Share, the only option I have is to send invites (e.g., the ‘to’ option) - but not any of the other options (so not the ‘anyone with the link’ iine).I’ve read a lot of articles on this and tried all the different sharing options but the options shown on this page are not visible to me anywhere.If anyone can help me sus out what is going on that would be really appreciated.

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Robert Johnson
3 years ago
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Nils DuppelBeginner
asked in Ask The Community
Problem with the Miro app since the update

Help, since the Update yesterday, the participants of our Project can't open the Board per Desktop App anymore. If I share the Board Link again they only can use the Browser Version of Miro, but not the App. This is a major Problem.If anyone has the same problem or has advice I would be very grateful With kind regards Nils   

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Robert Johnson
3 years ago
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truthcentralNew Here
asked in Ask The Community
Unable to make board public? Share function looks different

Hi all, just upgraded to a teams and facilitating a brainstorm with external folks. Trying to add guest editor link and my share area seems different than what the guide is saying? 

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Robert Johnson
3 years ago
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Olivier FischerBeginner
asked in Ask The Community
Join team function does not work

Hi community,Since 1-2 days I noticed that the fuction join team (the “+” button) does not work anymore. My screen becomes grey and nothing happens. Do you have the same issue ?Olivier

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3 years ago
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OlivierjvdBeginner
posted in Ask The Community
How to make written text bold?

I am working on my first board and I can’t seem to figure out how to make texts bold AFTER having written within the boxes. If I highlight the written text there is no option to edit, and when I use the T function I can only write new text bold, not edit my existing text. Help!

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3 years ago
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Amandine LegalBeginner
asked in Ask The Community
Connect Miro content to Google Slides

Hello,  I hope you are well !I would like to link my miro graphs to a slide presentations => through the creation of frames I would like content of the frame to appear in the presentation. I tried to use iframe codes from miro and integrate it to gslides but there’s no such possibility in gslides.Please tell me if there is a workaround :)  Amandine

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3 years ago
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THEODORE J STEARNSNew Here
asked in Ask The Community
remove float bar

Hi all, quick question. How do I hide or remove this floating bar that you see in this screenshot? Thank You.  

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3 years ago
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Jessica KerboNew Here
asked in Ask The Community
Cannot send Miro boards

Hi all, My boss recently got our team access to Miro. She sent me an invite to join (its a paid version).I created a board, and tried to share it (by using the “copy board link” button) with 2 clients. They cannot access the board without creating an account. When they created the account, Miro asked me if I wanted to send them an invite - but it looked like it was more of a permanent “invite them to our team” invite. Isn’t there a way to add them as just a guest editor?I tried to follow these instructions but my profile settings looks different (it says “Team profile and there isn’t much there) and  https://community.miro.com/ask-the-community-45/board-visibility-to-guest-invited-to-a-particular-board-3922I don’t even have the part, under the share link settings, that has the globe and has the “anyone with link” dropdown. This is what my “copy board link” settings looks like:  

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Robert Johnson
3 years ago
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Colleen BonniolNew Here
asked in Ask The Community
Stickies to List

Hi,Is it possible to make a board (we have a board of stickies) and make it into a list in word or google docs?I have found that you can go from a list to a board, but can you go from board to list?Thank you,Colleen

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3 years ago
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Louise LieberknechtNew Here
asked in Ask The Community
live duplication of text boxes / shapes?

Hello, Is there a way to link two text boxes, shapes or table fields (or suchlike), so that when you enter or edit text in one place, the same text or edits are automatically replicated in the second place?(Feel free to skip the rest and jump in directly with an answer, but if you want the long and boring reason for my question, here goes...)I have a board that is basically a mind map for a collaborative project proposal, for a big project with a lot of interconnected elements (e.g. different activities & objectives, each with associated risks & assumptions etc.). The mind map is perfect for the team of prospective project collaborators to work on and see how the whole thing will hang together. However, when we submit this to the funder, they will want a cover letter with a series of annexes that follow strict, predefined templates (logframes, risk tables and suchlike). Each of these annexes will have to combine a different set of elements from the mind map. Some elements have

7572
Robert Johnson
3 years ago
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Julia ArrighiNew Here
asked in Ask The Community
Restricting access to some boards within a team

Hi all,I hope al is well. I know this has been posted before, but I’m not sure I have found the answer I am looking for. What I’m trying to do:I’m on a paid team plan We are two members I want to add a third team member C I want team member C to only access one board (because I need to make him owner) C is my client who wants to own the board, but I don’t want him to see any of my other boardsThanksJulia

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Robert Johnson
3 years ago
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Onat VuralNew Here
asked in Ask The Community
I can't share link of a board in Miro App

Since one of my colleague suggested me to use Miro Mac OS app instead of opening them in Chrome, I’ve been opening all my boards in the app. But there is a major problem that I can not solve which makes me wanna go back using the browser version. The problem is, when someone shares a board with the team and the board is not being owned by me or under same company miro account, I can not see the share button on the board. Normally when in browser, I just copy paste the URL and works fine if the board is public to link. But in the app, I can not reach the URL bar or see the share button. So when someone asks for a board link I have to open it from browser and copy paste the URL to that person which is a huge bummer. Suggestion: Please add share button even though the board owner is not me but its a public board. 

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3 years ago
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Nils DuppelBeginner
asked in Ask The Community
Problem mit der Miro App (seit dem Update)

Hallo Zusammen, ich nutze direkt das neu erstellte deutsche Forum und bitte Euch um Hilfe! Seit dem Update gestern, haben die Teilnehmer meines Projekt keinen Zugriff mehr auf das Miro Board via Desktop App. Wenn diese aber den von mir geteilten Link über einen Browser öffnen funktioniert alles ganz normal.  (Hierbei haben alle Teilnehmer nur eine kostenlose Version und nur ich eine Vollversion)Falls jemand ein ähnliches Problem hat oder mir Weiterhefen kann wäre ich sehr Dankbar. Grüße Nils

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3 years ago
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Benjamin MeierNew Here
asked in Ask The Community
Anyone with the link - can edit

HiWe enabled the option “Allow sharing boards via public link for editing. No sign-in required” and the link can also be edited. Now the option is enabled but for the link the edit option can no longer selected. It always worked and suddenly it doesn't work anymore. Thanks for your help.Regards

18091
Robert Johnson
3 years ago
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David CultonContributor
asked in Ask The Community
How to tell what board a Day Pass user has accessed?

I've been using Miro quite a bit for the past year with many clients and many boards (I'm a consultant). We used to give clients access via Day Passes and then when done changed access in Sharing to "View", so that they could see what was there, but not accrue additional costs. A person who had been on many boards is accessing them very frequently, using Day Passes well after the project is done. I've asked her to let me know which boards she is accessing but she doesn't seem to understand. How can I tell which boards she is accessing? She doesn't seem to be changing anything, as I can't see her name in 'modified by'. How can I stop her from using Day Passes without deleting her entirely? They are a big and ongoing client, so I'm trying not to ruffle any feathers.If I delete her to get the Day Passes to stop, how should I best add her back in (she’ll need to use it at some point) without things getting out of control.I wish it was easier/more intuitive to manage users.Any other thought

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Robert Johnson
3 years ago
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Matt O'DonnellBeginner
posted in Ask The Community
[RESOLVED] Not seeing 'Link To' Option

Hello, my coworker isn’t seeing the option to 'Link To' in the right-click/three dots dropdown for options. She sees the option to ‘Copy Link’ but the linking out isn’t there. She has a paid account and is a contributor on my board. One thing that’s odd though is her initials show up in the upper right as a current board viewer but her mouse says she’s a guest. Not sure if this is some permissions issue. 

92011
Robert Johnson
3 years ago
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dvanvrie@starbucks.comNew Here
asked in Ask The Community
Uploading Interactive PDF

Hi all, I have a PDF with some interactive features (hyperlinks and checkboxes), I’d like to be able to upload the PDF onto Miro and have those links/checkboxes function. Is this possible? It seems right now when you upload a PDF, it’s a print version, not interactive, and we have to recreate those items in Miro itself. Any insight, thoughts would be helpful! Thank you!

4551
Robert Johnson
3 years ago
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Marco VelascoNew Here
posted in Ask The Community
How can create a chapter for Spanish Speakers?

Hi, I am interested in create a Miro Chapter in Mexico and latinoamerica for Spanish Speakers. Can I do that? Thanks

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Natalie Larino
Mironeer
3 years ago
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Craig AnsellBeginner
asked in Ask The Community
Board Sharing Edit Rights Missing

HI, It appears that the board sharing edit rights have gone missing from link share options?  Anyone else noticed this? 

8854
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3 years ago
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IrisBertNew Here
posted in Ask The Community
Showing connected lines only

I have a huge overview from items, organizations and consultation overviews. It would be very helpful  if I can connect the items that are related, and then have an overview where i can choose too only see the connected items, from that specific line. In the example ; it would like to only she the red dotted line, and the rest would then hide. Is this possible? Or can i work with some kind of Tags to show a specific set of items? 

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3 years ago
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JeniNew Here
asked in Ask The Community
Anyone else having issues with Guest Editors not being able to edit boards?

Have checked all the settings we know of and still struggling to reactivate the ability of guest editors to do anything other than comment on our boards - we need them to be adding sticky notes and typing text!This is a change that has happened over the weekend so not sure if an update has modified anything around guest editors??? please advise if you have any clever solutions - we have live research going on and are having to pause it - losing credibility ;-(all help gratefully accepted ps we have sharing via public link enabled.jeni 

10337
Marina
Mironeer
3 years ago
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Buisman, MichielNew Here
asked in Ask The Community
I can't find my board in my account, but I can access it via the link. Where is it?

I have a paid account for work, a free account for myself and am a member of a team. So when I log in to Miro, I see three “Teams”. The board I am looking for (and which I “own") is in none of them, yet I can access it with the link I fortunately made and saved for it. How can I find out in which account my board is and how do I make it visible in any of my Teams?

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3 years ago
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Tim WiegelBeginner
posted in Ask The Community
Custom fields on a card

I love the card functionality in Miro from a visual perspective: it shows the title and we can zoom into it for more detail. What I'm looking for is to be able to create custom fields for the details. Right now a card has a title, description, date and person. I'd like to be able to add custom fields to help users fill out the right information.Currently the only way I know to do this is either a grouped template with text fields, but no matter how well I try to group and lock them, users always seem to be able to tear them apart so the template loses cohesion. Also having to click multiple times to actually add or edit text is not desirable.The other way this could be done is by adding text in the description of a card such as below, but this is free format and can also be neglected or edited by users so it loses its structure.Would it be possible to add fields to a card such as the ones below:Goal Measure for business outcome (Optional) Dependencies  

9651
Kiron Bondale
3 years ago
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Kelly VelascoNew Here
posted in Ask The Community
Connecting Miro with other platforms

I created a board in Miro that I would like to display in a space I created in Gather.Town. When I imbed the link to the Miro board it says that Miro does not authorize access. Is there a way that Miro can grant this access? 

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K
3 years ago
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