Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,788 Topics
  • 22,899 Replies

6788 Topics

N
NardusBeginner
asked in Ask The Community

Website Integration on Google Site

HII would like to know if I can embed a Miro Board into a Google Site with the viewer having the ability to only view or navigate the board.It seems like this feature is only available on the enterprise option but I don't have that scale of application that justify a costly subscription.I assume enterprise is the most expensive subscription? Can I have this feature with any of the other subscriptions?Best Regards

5
N
3 years ago
S
Sebastian KuhnNew Here
asked in Ask The Community

Why can't people open my public boards - board just loading three arrows shown but no entry possible

Hi, I have the consultant plan and created a board but my customers cannot open the board although it is shared via link in edit mode just like miro explains it. One colleague of mine can enter but no costumer. costumer also tried deleting cookies and using chrome via incognito mode. does not help. any ideas? thanks in advance 

4
Robert Johnson
3 years ago
J
Joanne JacobsBeginner
posted in Ask The Community

Get all Shareable URLs in a directory

Rather than right clicking each board and getting the shareable link, I’d like to be able to get all shareable URLs of different boards in a directory at once as a text list.  Is this possible?  

2
J
3 years ago
P
PestyNew Here
asked in Ask The Community

Looking for the best billing plan for a working sessions

Hello everyone,  I’m organizing a working session that will last for 2 months with 20 people (5 from my team & 15 from the client team). What upgrade is the best for us ? Business ? If that so, I have few questions : i will basically pay for the all team, isn’t it ? (they don’t have to manage anything related to any payment ?)When i will invite them on the working board, they will just create a basic account and it’s done, am i right ?  Many thanks for your precious answers. Much love from France 

1
Kiron Bondale
3 years ago
T
ToniNew Here
asked in Ask The Community

Delete sticky note when author still writing

The other day a session was ruined because someone left a gigantic sticky note unfinished covering everything and nobody was able to delete it. Any idea how to address this problem?

1
Robert Johnson
3 years ago
D
Drew QuiringBeginner
asked in Ask The Community

Shortcut for toggling between boards?

Is there a shortcut that allows you to quickly alternate between viewing one Miro board and another (like Alt-Tab between Windows applications)?Thanks!

2
Marina
Mironeer
3 years ago
C
calcelayNew Here
posted in Ask The Community

Problems with Video chat - students enter and the video goes fine but we can not listen to any of them

Hello, some week now we are experiencing problems with the Video chat functionality. Students enter and the video goes fine but we can not listen to any of them through the video-chat. Some weeks ago we also had the same problem. Are you experiencing it?I read that some months ago this problem was also there. Could you help me?  Thank you

1
C
3 years ago
A
Alex Lawrence-RichardsNew Here
asked in Ask The Community

Miro Plugin for Sketch crashes on M1 mac

Just wanted to flag this, but I have a new M1 Mac and when I try to log into Miro via the plugin (so I can sync stuff), it immediately crashes. I can probably run Sketch in Rosetta to avoid this, but then I lose the performance gains. Right now I’ve just been exporting and uploading to Miro separately, but hoping you can update the plugin in the near future!

6
Marina
Mironeer
3 years ago
A
AnuskaNew Here
posted in Ask The Community

Recent problems typing

Every time I select to type it´s impossible to do it. I select T and it appears the right icon, but inmediately I try to write, only it´s possible to draw arrows and others shapes. Anyone with this problem? It began recently, and I never had this problem before. I use Miro in Windows computer.

3
Kiron Bondale
3 years ago
T
Tom CBeginner
asked in Ask The Community

Move board option not available under three dots from free to educational account

Want to move boards from free account to educational account .. help section suggests option under three dots ie move board .. but his is not an available option to choose .. ????

1
Robert Johnson
3 years ago
K
Keebaik SimNew Here
asked in Ask The Community

Exporting Miro File to Adobe Illustrator

Hello, I was wondering if there are any ways that I can export my Miro file to Adobe Illustrator. I’m currenting using “Mind Map” in Miro and thought it would be super helpful if I can modify vector lines in Adobe Illustrator.  Thank you for your help.  

5
Robert Johnson
3 years ago
S
Susan MarksNew Here
asked in Ask The Community

Can I adhere text and apple pencil writing TO a sticky or shape?

How can I quickly enter text with keyboard or draw with apple pencil onto a STICKY or SHAPE, and get that text (writing) to adhere to that sticky/shape? Currently the text or writing seems to be its own thing. I want to be able to easily move the sticky/shape WITH the text/writing to a new location.  IOS 14.2, iPadPro, Mac APP. 

3
Marina
Mironeer
3 years ago
Z
Zlatan SehovicNew Here
posted in Ask The Community

Random connection lines

Anyone else experiencing the issue below? I reorganized sections of a boards then after closing and opening the board a series of random connection lines appear in the shape of a large infinity sign across the board. 

3
Marina
Mironeer
3 years ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
asked in Ask The Community

Anyone else noticing some sticky notes are slanted/crooked?

I will start by saying that I am aware of some styling being applied to sticky notes in order to make them seem a little more natural. However, as of today, some of my sticky notes appear to be slanted/crooked (to the right in my case). Maybe this was always the case and I was just sitting a little different in my chair than I usually do.This appears to be happening for me in both the latest Windows 10 64-bit desktop app and Chrome browser.I just noticed this on one of my boards with some sticky notes from months ago. I also noticed it on some newly created sticky notes.Here is one I created today: And here is the same sticky note changed to orange and over top of a red sicky that I created on Nov 19 - both are set to a size of medium: Is anyone else noticing this? If this was intentional, I will probably be submitting feedback to Miro to please curb their sticky note realism algorithm 

2
Robert Johnson
3 years ago
J
john parkNew Here
posted in Ask The Community

Miro does not load any boards after upgrading

Hi - very frustrated with Miro. All of my boards which I created during free do not load after upgrading my account and I am unable to create new boards.This is unacceptable.AS well, I am unable to request a full refund through the billing settings.IF the service does not work - I should be able to request an immediate refund.Horrible experience that I hope will be resolved with Miro asap. 

1
Robert Johnson
3 years ago
Adam Miller
Adam MillerBeginner
posted in Ask The Community

Best practice for inviting Members AND Guest Editors

Hi there,I’m planning a workshop where we will have about 20 participants. About half of the participants are Members (we have the Team paid plan), the other half I’ll plan to invite as Guest Editors. Using the Share function from the board, what is the smoothest method for inviting all participants into the board? I believe that using the “invite via email” option is best for the paid Members….and the “Share board link” option best for Guest Editors. Do I need to do a combination of these, or (ideally) can I just use one option for all participants? Thanks everyone! 

3
Kiron Bondale
3 years ago
J
Jeroen HeeremaBeginner
asked in Ask The Community

Miro dashboard won't load in Chrome browser

I’m experiencing problems with loading the dashboard in the Chrome browser. In Safari everything is working fine, but in Chrome it keeps on showing the loading icon. Does anyone know how to solve this? 

5
J
3 years ago
S
StiofainOCNew Here
posted in Ask The Community

Writing on a surface go

Hi  I have a surface go and Miro was working very well but today its moving the screen every time I try and write using my stylus. I have tried all navigation modes. It makes it virtually impossible to use Kind regards

1
Marina
Mironeer
3 years ago
K
KetBeginner
asked in Ask The Community

BUG - Upgrade functions doesn't work (no buttons)

Last few days when you try to change your plan it shows a screen with no ‘action buttons’. So you can’t change your plan or upgrade or do anything else in the billing area around plan modification. I’ve tried with different browsers - so not a browser cache etc issue. Sent a support request/ but no answer as yet.

4
K
3 years ago
R
Robert MedererNew Here
asked in Ask The Community

Which role can create and edit company templates?

Hello, I was wondering which role can create and edit company templates? or in other words is any other role able to create and edit company templates besides the company admin? 

2
R
3 years ago
R
Robert LeottaBeginner
posted in Ask The Community

Bug with Miro Lite

Pls ensure Miro Lite boards are deleted from all including the creator of board after 24h, this is not happening atm

1
Marina
Mironeer
3 years ago
S
Sarie RobijtNew Here
posted in Ask The Community

Several participants can't join videochat

Many of my participants (5 out of 14) cannot join the videochat, despite having the right settings and best browser (chrome). They don’t even see the camera icon. What’s happening? 

3
Marina
Mironeer
3 years ago
A
Anthony MarterBeginner
posted in Ask The Community

[RESOLVED] Issue creating grids in Touchscreen mode

Is there an issue with creating grids in touchscreen mode? In this mode I can select the number of rows and columns for the grid and the cursor turns into the grid symbol ready to drop the grid, but clicking or tapping on the canvas doesn’t do anything. The only way I’ve found to add a grid is to switch to mouse mode, set the number of rows and columns and then clicking will drop the grid on to the canvas.Am I doing something wrong or is there a bug here?

2
A
3 years ago
J
Jennifer KoNew Here
asked in Ask The Community

Can we vote on a locked object?

Can my participants vote on objects (Stickies) I have locked? 

2
J
3 years ago
E
Enrique LopezNew Here
asked in Ask The Community

Use basic formulas within tables

I would like the ability to run basic formulas like SUM, AVERAGE, etc within a table. I want to use Miro for our Real Estate projects, to understand the processes, staff and costs involved. We will use tables a lot, but currently we see that we can’t create basic SUM formulates of cells.

4
E
3 years ago
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