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Recent problems typing

  • 25 November 2020
  • 3 replies
  • 480 views

Every time I select to type it´s impossible to do it. I select T and it appears the right icon, but inmediately I try to write, only it´s possible to draw arrows and others shapes. Anyone with this problem? It began recently, and I never had this problem before. I use Miro in Windows computer.

3 replies

Userlevel 7
Badge +6

@Anuska -

What are you using to access Miro - the desktop app or a browser? If its through a browser, you may wish to clear the cache and restart it. 

Kiron

Hi, thanks for the message. I´m using desktop app and I noticed it happened when one specific board is very used for a long time. I deleted the board I had problems and create a new one, and all works for typing. But inmediately the board has been using above all adding graphics or pics, or files, I have again problems for typing.

Ana

Userlevel 7
Badge +6

@Anuska -

This sounds like a Miro support request is needed - you can submit one here: Submit a request – Miro Support & Help Center

Have you tried via a web browser (Google Chrome or Safari)?

Kiron

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